[jaunty] Dell Inspiron 1525 sticks on "System will now halt", works with 2.6.29

Bug #349778 reported by joshual
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When attempting to shutdown, or reboot process gets stuck on an otherwise blank screen with the words "*System will now halt." or "*System will now restart".

On Jaunty Beta up to date.

Fix: upgraded kernel to 2.6.29 All issues fixed.

Running on Dell Inspiron 1525

 dpkg -l |grep linux-image
ii linux-image-2.6.28-11-generic 2.6.28-11.38 Linux kernel image for version 2.6.28 on x86
ii linux-image-2.6.29-020629-generic 2.6.29-020629 Linux kernel image for version 2.6.29 on x86
ii linux-image-generic 2.6.28.11.14 Generic Linux kernel image

As in this bug: https://bugs.launchpad.net/linux/+bug/332772
removing "splash" from grub, and adding "vga=791", fixes the problem on the current Jaunty kernel: 2.6.28-11-generic.

>>
dmidecode.log attached in comments bellow.

Revision history for this message
Ludovico Cavedon (cavedon) wrote :

Same problem on with
jaunty x86_64
kernel: 2.6.28-11-generic
laptop: HP Pavilion dv270el

Revision history for this message
Javier Jardón (jjardon) wrote :

Same problem here
jaunty x86_64
kernel: 2.6.28-11-generic
laptop: Dell XPS m1330

lspci-vvnn_xps1330.log attached

Changed in ubuntu:
status: New → Confirmed
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

@Ludovico Cavedon and @Javier Jardón, it appears you have different hardware than the original bug reporter. Even though you may be experiencing the same symptoms reported here it really is likely hardware specific. You should open a separate bug report as it will likely require a different set of patches to resolve issues specific to your hardware. Could you also comment if the upstream 2.6.29 kernel resolves the issue as the original bug reporter commented - https://wiki.ubuntu.com/KernelMainlineBuilds

@joshual, can you attach your dmidecode:

sudo dmidecode > dmidecode.log

Can you also comment if using the "reboot=b" boot options helps as a workaround? To test using "reboot=b" press 'Escape' key at the 3 second pause by Grub bootloader. Then press 'e' (edit) on the buggy kernel entry, followed by 'e' again on the kernel line. Add "reboot=b" (without quotes) and press 'b' to boot. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Ludovico Cavedon (cavedon) wrote :

For reference: I opened bug #353303

Revision history for this message
joshual (joshua-lowell) wrote :

Booting with reboot=b does not fix the issue.

Revision history for this message
joshual (joshua-lowell) wrote :

As in this bug: https://bugs.launchpad.net/linux/+bug/332772
removing "splash" from grub, and adding "vga=791", fixes the problem on the current Jaunty kernel: 2.6.28-11-generic.

description: updated
Revision history for this message
joshual (joshua-lowell) wrote :

Why is this bug listed as "Incomplete" ?

Revision history for this message
Ludovico Cavedon (cavedon) wrote : Re: [Bug 349778] Re: [jaunty] Dell Inspiron 1525 sticks on "System will now halt", works with 2.6.29

joshual wrote:
> Why is this bug listed as "Incomplete" ?

I think you should set it back to "new" once you provide all the
information required.

Revision history for this message
Javier Jardón (jjardon) wrote :

Leann, with recent updates the problem is gone for me

Thank you

Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Javier Jardón (jjardon) wrote :

Sorry, not all information provided

@joshual, can you attach your dmidecode?

sudo dmidecode > dmidecode.log

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
joshual (joshua-lowell) wrote :
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
joshual (joshua-lowell) wrote :

dmidecode.log attached in comments bellow.

description: updated
Revision history for this message
bnj (b2besses) wrote :

Same problem
jaunty x86_64
kernel: 2.6.28-11-generic
laptop: Lenovo 3000 Y310

Andy Whitcroft (apw)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Ahmed Toulan (thelinuxer) wrote :

I am using Jaunty on x86_64 Acer Aspire 5630

I used to have a 2.6.28 kernel (custom compiled) on Intrepid, and this problem only showed up with the new 2.6.28-11 that came from Jaunty upgrade.

Revision history for this message
Ludovico Cavedon (cavedon) wrote :

Might be the same problem as bug #353303

Does it happen only when you are connected to a wireless AP and is solved if you install linux-backports-modules-jaunty?

Revision history for this message
bnj (b2besses) wrote :

I use wireles and adding modprobe -r iwl3945 at the end of the /etc/default/halt file solve the probleme.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

@joshual, if you could test the latest upstream kernel available that would be great (currently 2.6.30-rc8 at the time I've posted this comment). It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
  Thanks in advance.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: needs-upstream-testing regression-release
tags: added: kj-triage
Stefan Bader (smb)
Changed in linux (Ubuntu):
assignee: nobody → Stefan Bader (stefan-bader-canonical)
tags: added: jaunty
Revision history for this message
Stefan Bader (smb) wrote :

As the last reports were against 2.6.28-11 (which is quite old) this really should get confirmed with a Karmic kernel at least. I do not think this would qualify as something getting fixed back in Jaunty. If everything works in Karmic, then we should close this one.

Changed in linux (Ubuntu):
assignee: Stefan Bader (stefan-bader-canonical) → nobody
status: Confirmed → Incomplete
Revision history for this message
Colin Ian King (colin-king) wrote :

@Stefan, as a point of reference, my Dell Inspiron 1525 laptop with the same BIOS as reported in commend #11 halts correctly every time I shut down with Karmic. 2.6.31-16-generic, #53.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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