Ubuntu One Servers

I had a problem with russian symbols in uploaded file name.

Bug #393950 reported by IC Raibow
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Fix Released
High
Lucio Torre
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I've uploaded file named "ЫжСЛОЕ.jpg" and got download name for it as "??????.jpg"

Tags: foundations+
Revision history for this message
Lucio Torre (lucio.torre) wrote :

Thanks for your report!

how did you upload that file? was it using the web ui? did you just put it on My Files? How did you download it?

Thanks!

Revision history for this message
IC Raibow (icrbow) wrote :

Everything with Web UI.

Joshua Hoover (joshuahoover)
Changed in ubuntuone-client:
assignee: nobody → Joshua Blount (jblount)
importance: Undecided → Medium
status: New → Triaged
tags: added: foundations+
Revision history for this message
Joshua Blount (jblount) wrote :

I just uploaded a file with a similar name with no problem, through the web browser on the current web ui with Firefox 3.0.11 on Ubuntu 9.04

Revision history for this message
Joshua Blount (jblount) wrote :

I need some more information about this bug, can you please let us know what web browser you are using on what operating system?

I was able to upload and download a file with the same name with the web interface on Firefox 3.x with Ubuntu 9.04, but there may be problems with other web browser and operating system combinations.

Changed in ubuntuone-client:
status: Triaged → Incomplete
Revision history for this message
IC Raibow (icrbow) wrote :

browser installed from repository as firefox-3.5

Revision history for this message
IC Raibow (icrbow) wrote :

os is ubuntu jaunty

Paul Sladen (sladen)
affects: ubuntuone-client → ubunet
Revision history for this message
Facundo Batista (facundo) wrote :

I tried with Firefox 3.5 from the repository, in Jaunty, with a file with the same name.

It uploaded correctly, and went into my disk in my desktop correctly (through syncdaemon).

Going back to the web ui, I click on the file and see the image correctly on the right side of the screen. I even see the name correctly. But I click on "download", and the name that firefox suggest me to save the file locally is "?????.jpg".

Revision history for this message
dobey (dobey) wrote :

I am highly suspect of this being a bug in Firefox 3.5 now. Both jblount and I tried in 3.0, and it worked fine to upload and download. Both Facundo and wiz tried with 3.5, and it fails in the download case. I bet 3.5 is trying to convert it to US-ASCII while 3.0 does not.

Revision history for this message
IC Raibow (icrbow) wrote :

Looks like system is spewing file name in unicode (utf-16 or smth., not -8) confusing browser.

Paul Sladen (sladen)
Changed in firefox (Ubuntu):
status: New → Incomplete
Joshua Blount (jblount)
Changed in ubunet:
status: Incomplete → Triaged
Changed in firefox (Ubuntu):
status: Incomplete → Invalid
Changed in ubunet:
assignee: Joshua Blount (jblount) → nobody
Lucio Torre (lucio.torre)
Changed in ubunet:
assignee: nobody → Lucio Torre (lucio.torre)
importance: Medium → High
Revision history for this message
Roman Yepishev (rye) wrote :

This was fixed with fallback filenames. We supply utf-8 and and a fallback to ascii (and ? replaces characters outside ascii range) filenames.

Changed in ubuntuone-servers:
status: Triaged → Fix Released
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