Bug #527938 “Writer crashes on Tools->Bibliography without libre...” : Bugs : OpenOffice

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Martin Horseling (martin-horseling) wrote on 2010-02-25:

#1

Dependencies.txt Edit (3.7 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (1.2 KiB, text/plain; charset="utf-8")

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John Church (sleeveroller) wrote on 2010-02-25:

#2

Confirmed using:
DistroRelease: Ubuntu 9.10
Package: openoffice.org-core 1:3.1.1-5ubuntu1.1

However, could not reproduce with the latest daily build of lucid 10.4 (2010-02-24) and package openoffice.org-core 1:3.2.0rc4-1ubuntu1. The problem appears to be fixed there.

Changed in openoffice.org (Ubuntu):
status:	New → Confirmed

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Dimitrios Symeonidis (azimout) wrote on 2010-03-05:

#3

Can still reproduce with 3.2.0rc4-1ubuntu1

The message on the console is:
terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException'

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Dimitrios Symeonidis (azimout) wrote on 2010-03-05:

#4

Seems related???

http://www.openoffice.org/issues/show_bug.cgi?id=105408

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Dimitrios Symeonidis (azimout) wrote on 2010-03-05:

#5

Confirmed that installing openoffice.org-base (the database component of oo.o) makes the problem go away.

Added upstream bug watch, updating also the description

description:

updated

Bug Watch Updater (bug-watch-updater) on 2010-03-05

Changed in openoffice:
status:	Unknown → Confirmed

Revision history for this message

gianfilippo (gianfi) wrote on 2010-05-07:

#6

The issue is present also in Lucid Lynx. Openoffice crashes when opening Bibliography Database.

Chris Cheney (ccheney) on 2010-05-13

tags:

added: karmic

Revision history for this message

Chris Cheney (ccheney) wrote on 2010-05-18:

#7

This should get fixed in upstream but I am not sure why you are still seeing the crash on Ubuntu 10.04. We have split out the libraries needed to keep it from crashing, some time ago, into openoffice.org-base-core which is now depended on by openoffice.org-writer. I uninstalled openoffice.org-base on my system and was not able to make it crash even though the Bibliography part didn't actually work without the rest of Base being installed it did show the dialog box.

Changed in openoffice.org (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Triaged
summary:	- Open office crashes when trying to set up Bibliography Database + [upstream] Open office crashes when trying to set up Bibliography + Database

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Chris Brown (how-now-chris) wrote on 2010-05-26: Re: [upstream] Open office crashes when trying to set up Bibliography Database

#8

I have just had this problem using Ubuntu Lucid Lynx. As Dimitrios says installing the openoffice.org-base package using the Synaptic package manager or via the command line solves the problem.

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Iuri Diniz (iuridiniz) wrote on 2010-07-09:

#9

We have to wait for mainstream solution, IMHO if the base component is not installed, Biblio should be disabled.

I can confirm that problem goes out after installing the openoffice.org-base package

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zob (zob) wrote on 2010-07-09:

#10

I also reported this bug here: https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/588306
Same symptoms and solution.

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Mike Bridge (mike-dynaleet) wrote on 2010-07-21:

#11

I can confirm this still exists with openoffice.org-writer 3.2.0-7ubuntu4.1 on Kubuntu Lucid Lynx.

Can we make it check for the component and throw a dialog box recommending install of -base for the biblio functionality instead of the scary crash, fifteen pages into what I was doing? (Thankfully, I'm a bit retentive and had saved on an external drive recently!)

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eneimi (eneimi) wrote on 2010-07-21:

#12

"Can we make it check for the component and throw a dialog box recommending install of -base for the biblio functionality instead of the scary crash, fifteen pages into what I was doing? (Thankfully, I'm a bit retentive and had saved on an external drive recently!)"

I agree completely.

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David Tomaschik (matir) wrote on 2010-09-19:

#13

Still present as of today in Maverick.

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Tory (tory-andrew-law) wrote on 2010-09-30:

#14

Yep, openoffice writer crashed for me when trying to access the bibliography database with ubuntu 10.10beta... installing openoffice.org package as mentioned in another bug report did the trick for me.

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Danny Sauer (ubuntu-dannysauer) wrote on 2010-10-05:

#15

I understand that we're waiting for upstream, though I'm on-board with Mike Bridge's dialog suggestion. When I attempted to use the help functionality, openoffice.org informed me that I needed to install the appropriate help package. However, had I not found this bug report, it would have never dawned upon me that 1) I need to install a package named "base" - not "bib" or similar and 2) that the openoffice.org-base package isn't something installed with openoffice.org out of the box. It seems like something called "base" is rather "basic" and should be part of the "base" install. :)

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Konstantin Ivanov (liner.mgn) wrote on 2010-10-05:

#16

ubuntu 10.10beta, all updates for today - bug still present

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Victor Vargas (kamus) wrote on 2010-10-15:

#17

Backtrace Edit (19.9 KiB, text/plain)

I have attached the Backtrace from my session (running Ubuntu Maverick up to date)

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Rodrigo Messias Barros (rodrigomessiasbarros) wrote on 2010-11-12:

#18

I have same problem. Using Ubuntu 10.10

OpenOffice.org OpenOffice.org 3.2.1
OOO320m19 (Build:9505)
ooo-build 3.2.1.4, Ubuntu package 1:3.2.1-7ubuntu1

And kernel 2.6.35

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Rodrigo Messias Barros (rodrigomessiasbarros) wrote on 2010-11-12:

#19

More details:

oowriter (click on Database Bibliographic)

terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException'

Revision history for this message

Jeroen Hoek (mail-jeroenhoek) wrote on 2011-01-11:

#20

This bug bit me today when trying out submittable forms in OOWriter. Clicking a button on a form, set to submit data over HTTP makes OpenOffice.org crash with the above message:

terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException'

Here too, installing Base turned out to solve the issue.

It looks like the same issue, from a glance. I suspect that it isn't a Bibliography-specific issue.

Eliah Kagan (degeneracypressure) on 2011-01-12

tags:

added: amd64 lucid maverick

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In Document Foundation Bugzilla #33266, Luixxiul (luixxiul) wrote on 2011-01-19:

#28

Steps to reproduce

- Install LO without Base
- Open Writer
- Select Tools -> Bibliography Database
- LO crash

Revision history for this message

In Document Foundation Bugzilla #33266, Rene Engelhard (rene-debian) wrote on 2011-01-26:

#29

*** Bug 33506 has been marked as a duplicate of this bug. ***

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In Document Foundation Bugzilla #33266, Kissaki0 (kissaki0) wrote on 2011-02-12:

#30

Confirmed.
Experienced this as well.
Win7 x64.

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In Document Foundation Bugzilla #33266, Kissaki0 (kissaki0) wrote on 2011-02-13:

#31

as it’s not only in RC, but also stable I changed the version up,
as it's not only x86 but also x64 I changed it to All,
as it’s a crash with potential data-loss I changed importance and severity up to max. After all, crashes are no-goes, top-prio.

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In Document Foundation Bugzilla #33266, Alex Thurgood (alex-thurgood) wrote on 2011-02-28:

#32

Does this still happen in 3.3.1 final ?

Alex

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In Document Foundation Bugzilla #33266, Fergicide (fergicide) wrote on 2011-03-01:

#33

Yes, Alex. Still crashing in 3.3.1 final.

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In Document Foundation Bugzilla #33266, Alex Thurgood (alex-thurgood) wrote on 2011-03-01:

#34

Hmm, I was just wondering whether you could delete the bibliography db entry via the Tools > Options > LibreOffice Base > Databases menu entry, and see whether that made any difference ?

As I don't have a Windows system on which to test, I don't know. On Mac, you don't get the choice of not installing one or more of the components, it is all or nothing. On Linux, the official debs install everything too. Someone with a Linux distribution package set would have to try to see if not installing the Base packet causes the same behaviour on Linux.

Failing that, I agree that the bibliography db should be deactivated or unregistered by the Windows installer if the user decides not to use Base (although to be fair, it doesn't take up a lot of space). Whether that is seen as vitally important to the development team is another matter. Data loss might, and I say might, only occur in the particular circumstances you have set out, and if the user has willingly decided not to install the Base module, why on earth would he or she go looking for the bibliograhphy db ?

Alex

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In Document Foundation Bugzilla #33266, Kissaki0 (kissaki0) wrote on 2011-03-01:

#35

Yes, confirmed with 3.3.1 stable on a Win7 x64

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In Document Foundation Bugzilla #33266, Kissaki0 (kissaki0) wrote on 2011-03-01:

#36

(In reply to comment #6)
> Hmm, I was just wondering whether you could delete the bibliography db entry
> via the Tools > Options > LibreOffice Base > Databases menu entry, and see
> whether that made any difference ?

After deleting, still crashes.

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In Document Foundation Bugzilla #33266, Kissaki0 (kissaki0) wrote on 2011-03-01:

#37

(In reply to comment #6)
> and if the user has willingly decided not to install the Base module, why
> on earth would he or she go looking for the bibliograhphy db ?

I was not aware Base is used for the bibliography db, or rather, for using the references and index tables for my sources when writing a doc in writer.
When installing, I thought it was more of a DB backend if I want to use it as a DB for other data. More like scripting or coding something.

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In Document Foundation Bugzilla #33266, Alex Thurgood (alex-thurgood) wrote on 2011-03-01:

#38

@kissaki :

Yes, unfortunately, the entry points for database functionality within the application suite is spread everywhere and not just in the Base module, but the Base module kind of pulls them altogether. Without it, the database things work rather unpredictably in my experience, or even not at all. If you want to use database functionality in LibreOffice, you have to install the Base module. However, I do agree that if you do not install the module, you should not be able to see the Bibliography database at all.

Alex

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In Document Foundation Bugzilla #33266, Kissaki0 (kissaki0) wrote on 2011-03-01:

#39

The easiest way would be to make the Base package in the installer a dependency of the Writer and other packages using Base.
That way it is clear that Base is a dependency for the other packages,
and the crash-issue is solved as well for now, without much coding work on every place using Base.

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Daniel Kulesz (kuleszdl) wrote on 2011-03-03:

#21

I can confirm that the bug is still present in 10.04.2 LTS as of today.

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In Document Foundation Bugzilla #33266, Tlillqvist-k (tlillqvist-k) wrote on 2011-03-07:

#40

I would prefer to just not make it possible any more to install just parts of the LibreOffice "modules". I.e. Writer, Calc, Impress, Draw, Base and Math (did I fotget any?) would always be installed. We have enough bugs elsewhere to fix, we don't want to have to debug weird border conditions in the installer that affect only a small part of the users. Sorry. See also bug #33798 .

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Johannes Storm (jo-master) wrote on 2011-03-08:

#22

confirme for 10.10 (and installing openoffice-base workaround works here)

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zob (zob) wrote on 2011-06-05:

#23

Confirmed for libreoffice 3.3.2 on ubuntu 11.04. (I know this thread is about OO, but as it has nothing to do with the application, only with the packaging, I will mention it here).
Crashes because libreoffice-base is not installed by default.
I think that either libreoffice-base should be installed by default (if there is space on the CD) or the option to select bibliography database should be grayed out.

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Flemming Christensen (laoshi) wrote on 2011-06-05:

#24

Could I suggest that this bug be given higher priority? It is an unneeded annoyance, it affects a lot of users, and it is easily solved.

penalvch (penalvch) on 2011-06-05

summary:	- [upstream] Open office crashes when trying to set up Bibliography - Database + [upstream] Writer crashes when trying to set up Bibliography Database + soffice.bin crashed with SIGABRT in __kernel_vsyscall()
Changed in libreoffice (Ubuntu):
assignee:	nobody → Björn Michaelsen (bjoern-michaelsen)
status:	New → Confirmed
tags:	added: lo33
description:	updated
tags:	added: metabug

Pedro Villavicencio (pedro) on 2011-06-17

Changed in libreoffice (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

stevr1it (stevr1it) wrote on 2011-06-21: Re: [upstream] Writer crashes when trying to set up Bibliography Database soffice.bin crashed with SIGABRT in __kernel_vsyscall()

#25

i have the same problem with 11.04 64 bit. what can i do?

Eliah Kagan (degeneracypressure) on 2011-06-21

tags:

added: natty

Revision history for this message

zob (zob) wrote on 2011-06-21:

#26

stevr1it, if you're just looking for a fix, it's easy:
sudo apt-get install libreoffice-base

Problem gone!
It's written all over this thread btw.

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KnightStalker (knightstalker123) wrote on 2011-09-14:

#27

This bug is affecting me on 11.10 with latest updates,
libreoffice-writer:
  Installed: 1:3.4.3-1ubuntu2
  Candidate: 1:3.4.3-1ubuntu2
  Version table:
*** 1:3.4.3-1ubuntu2 0
        500 http://ir.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
        100 /var/lib/dpkg/status

Björn Michaelsen (bjoern-michaelsen) on 2011-09-14

Changed in openoffice.org (Ubuntu):
status:	Triaged → Won't Fix

penalvch (penalvch) on 2011-09-14

Changed in libreoffice (Ubuntu):
status:	Confirmed → Triaged

penalvch (penalvch) on 2011-10-17

Changed in df-libreoffice:
importance:	Undecided → Unknown
status:	New → Unknown

Bug Watch Updater (bug-watch-updater) on 2011-11-24

Changed in df-libreoffice:
importance:	Unknown → Medium
status:	Unknown → Confirmed

Revision history for this message

In Document Foundation Bugzilla #33266, Björn Michaelsen (bjoern-michaelsen) wrote on 2011-12-23:

#66

[This is an automated message.]
This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it
started right out as NEW without ever being explicitly confirmed. The bug is
changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back
to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases.
Details on how to test the 3.5.0 beta1 can be found at:
http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1

more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html

penalvch (penalvch) on 2012-02-03

description:

updated

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In Document Foundation Bugzilla #33266, Björn Michaelsen (bjoern-michaelsen) wrote on 2012-02-28:

#67

new->confirmed by downstream bugs

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In Document Foundation Bugzilla #33266, Björn Michaelsen (bjoern-michaelsen) wrote on 2012-02-28:

#68

*** Bug 46298 has been marked as a duplicate of this bug. ***

Revision history for this message

In Document Foundation Bugzilla #33266, Björn Michaelsen (bjoern-michaelsen) wrote on 2012-02-28:

#69

*** Bug 43207 has been marked as a duplicate of this bug. ***

Bug Watch Updater (bug-watch-updater) on 2012-02-29

Changed in libreoffice (Debian):
status:	Unknown → Confirmed

Revision history for this message

In Document Foundation Bugzilla #33266, Libreoffice-bugs (libreoffice-bugs) wrote on 2012-03-06:

#70

Bjoern Michaelsen committed a patch related to this issue.
It has been pushed to "master":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=1889c1af41650576a29c587a0b2cdeaf0d297587

lp#527938, debian#602953, fdo#33266, i#105408: do not crash on clicking bibliography when base isnt installed

Revision history for this message

In Document Foundation Bugzilla #33266, Björn Michaelsen (bjoern-michaelsen) wrote on 2012-03-06:

#71

Fix commited on master:

http://cgit.freedesktop.org/libreoffice/core/commit/?id=1889c1af41650576a29c587a0b2cdeaf0d297587

Revision history for this message

In Document Foundation Bugzilla #33266, Libreoffice-bugs (libreoffice-bugs) wrote on 2012-03-06:

#72

Bjoern Michaelsen committed a patch related to this issue.
It has been pushed to "libreoffice-3-5":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=33ef1ffbd15994ec71be99d38c0d5171c63344a2&g=libreoffice-3-5

lp#527938, debian#602953, fdo#33266, i#105408: do not crash on clicking bibliography when base isnt installed

It will be available in LibreOffice 3.5.2.

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2012-03-06: Re: [upstream] Writer crashes when trying to set up Bibliography Database soffice.bin crashed with SIGABRT in __kernel_vsyscall()

#62

At http://opengrok.libreoffice.org/xref/core/forms/source/component/DatabaseForm.cxx#429 libfrmlo.so tries to create a instance of com.sun.star.sdb.RowSet which has no implementation without base being installed.

Changed in libreoffice (Ubuntu):
status:	Triaged → In Progress

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2012-03-06:

#63

Fix commited at upstream master:

http://cgit.freedesktop.org/libreoffice/core/commit/?id=1889c1af41650576a29c587a0b2cdeaf0d297587

Changed in libreoffice (Ubuntu):
status:	In Progress → Fix Committed

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2012-03-06:

#64

Review request for 3.5 backporting:

http://nabble.documentfoundation.org/REVIEW-3-5-lp-527938-debian-602953-fdo-33266-i-105408-do-not-crash-on-clicking-bibliography-when-basd-td3804315.html

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Leo Arias (elopio) wrote on 2012-03-06:

#65

Thanks for working on this Björn. A hug.

Björn Michaelsen (bjoern-michaelsen) on 2012-03-06

Changed in libreoffice (Ubuntu):
milestone:	none → ubuntu-12.04

Björn Michaelsen (bjoern-michaelsen) on 2012-03-07

summary:

- [upstream] Writer crashes when trying to set up Bibliography Database
- soffice.bin crashed with SIGABRT in __kernel_vsyscall()
+ Writer crashes when trying to set up Bibliography Database soffice.bin
+ crashed with SIGABRT in __kernel_vsyscall()

Martin Pitt (pitti) on 2012-03-07

tags:

added: bugpattern-written

Bug Watch Updater (bug-watch-updater) on 2012-03-12

Changed in df-libreoffice:
status:	Confirmed → Fix Released

Bug Watch Updater (bug-watch-updater) on 2012-03-12

Changed in libreoffice (Debian):
status:	Confirmed → Fix Released

Björn Michaelsen (bjoern-michaelsen) on 2012-03-16

summary:

- Writer crashes when trying to set up Bibliography Database soffice.bin
- crashed with SIGABRT in __kernel_vsyscall()
+ Writer crashes on Tools->Bibliography without libreoffice-base

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-03-19:

#73

Download full text (3.3 KiB)

This bug was fixed in the package libreoffice - 1:3.5.1-1ubuntu1

---------------
libreoffice (1:3.5.1-1ubuntu1) precise; urgency=low

  * new upstream release
    - fixes crash in QCoreApplication::notifyInternal() (LP: #925049)
    - fixes Writer crashes on Tools->Bibliography without libreoffice-base
      (LP: #527938)
    - fixes crash in SwTxtFrm::HideAndShowObjects() (LP: #872716)
    - fixes recent documents list is always empty (LP: #950071)
  * merge from debian-experimental-3.5
  * fail gracefully in -common postinst (LP: #916291)
  * kde4libs update breaks LibreOffice (LP: #958781)
  * exchange firefox-dev and xulrunner-dev order in rules rules

libreoffice (1:3.5.1-1) experimental; urgency=low

  [ Rene Engelhard ]
  * new upstream release
    - fixes up excessive numbers of "JRE is defective" messages
      (closes: #602127)
    - fixes populating "Recent Documents" after a profile upgrade
      (closes: #660185)
    - fixes nsplugin to create a correct
      com.sun.star.ucb.SimpleFileAccess instance (closes: #661747)

  * debian/patches/armhf-bridges-doubles.diff: some more armhf fixes
    (+ testcase) from master
  * debian/patches/debian-hardened-buildflags.diff: use hardened
    buildflags from dpkg-buildflags (closes: #656643)
  * debian/patches/debian-opt.diff: fix to actually make test and grep
    work
  * debian/patches/bibliography-no-crash-if-no-base.diff: backport fix
    from libreoffice-3-5 to not crash Tools -> Bibliography if -base isn't
    installed (closes: #602953, #598809)
  * debian/patches/pyuno_fix_python2.diff: backport from libreoffice-3-5.
    As name says, fix breakages in python2 after python3 fixes

  * debian/rules: rename ext-sources to src, as done upstream
  * debian/control.fonts.in: make ttf-opensymbol Priority: extra, thanks
    lintian
  * debian/rules:
    - --with-mingw -> --with-mingw-cross-compiler; remove obsolete
      "export MINGWSTRIP" hack
    - don't set ENABLE_SDBC_POSTGRESQL=n when building no extensions, as
      this isn't an extension anymore
    - remove obsolete "export MINGWSTRIP" hack
    - fix (>= 1.1.9) for libcommons-logging-java to actually work, thanks
      Rico Tzschichholz
    - chmod 755 setsdkenv_unix
    - also disable graphite on alpha (closes: #661294)
    - actually filter-out also armhf and powerpc powerpcspe ppc64 s390x for
      OOO_REPORTDESIGN_ARCHS
    - remove -O0 setting via ARCH_FLAGS, already handled by debian-opt.diff
  * debian/control.in: build-conflict against
    libc0.1-dev (= 2.13-26) [kfreebsd-i386 kfreebsd-amd64]
  * debian/control.mozilla.in: stricten dependencies to 3.5, thanks
    Mario Holbe for the observation
  * debian/rules, debian/control.mozilla.in: update nsplugin conditional
    to actually disable nsplugin build (and get rid of xulrunner-dev build-dep)
    if disabled
  * debian/*.triggers, debian/*.prerm.in:
   - add activate triggers for /usr/lib/libreoffice/share/extensions to
     the respetive extensions. Run sync_extensions after rm -rf'ing the
     dir already in preinst (upgrade) (closes: #658646)

  [ Bjoern Michaelsen ]
  * debian/patches/fix-quickstart-shutdown.diff: fix logout with
    quickstarter (closes: #63292...

This bug was fixed in the package libreoffice - 1:3.5.3-0ubuntu1

---------------
libreoffice (1:3.5.3-0ubuntu1) precise-proposed; urgency=low

* bump version to final, use debian tarballs

libreoffice (1:3.5.3~rc2-0ubuntu1~ppa2) precise; urgency=low

* reduce l10n set for ppa builds

libreoffice (1:3.5.3~rc2-0ubuntu1~ppa1) precise; urgency=low

* cherry-pick 496346c9e692b7ba8ec0aa78c78cac7b71d830a5 from
    debian (LP: #986205)
    - guard libdbalo.so mv with feq PACKAGE_BASE=y...
  * upstream bugfix release 3.5.3:
    - fix colorspace conversion for greyscale bitmaps fdo#34324 [Michael Meeks]
    - cache calls to mdds:mixed_type_matrix::size, related fdo#47299 [Markus Mohrhard]
    - clrContourCache for SwAnchoredDrawObjects fdo#45376 [Andreas Schierl]
    - copy column privileges into table privileges fdo#47937 [Lionel Elie Mamane]
    - cppcanvas: processEMFPlus: fix valgrind warning: fdo#42252 [Michael Stahl]
    - disable cairo canvas on Windows fdo#46532, fdo#46901, fdo#45584 [Michael Meeks]
    - do not increase height of checkboxes fdo#47963 [David Tardon]
    - do not play sound in presenter console fdo#33914 [David Tardon]
    - docx, no mso-fit-shape-to-text means the textbox size is fixed bnc#751573 [Cédric Bosdonnat]
    - export all style information to xls/xlsx, fdo#46738 [Markus Mohrhard]
    - fdo43752: PPTX import fix affected odp imports. bnc#719989, bnc#719997 [Muthu Subramanian]
    - find install location during help pack install fdo#48411 [Andras Timar]
    - fix - edge-case trans gradients came out empty fdo#33591 [Thorsten Behrens]
    - fix - use older ODF encryption by default fdo#47484 [Thorsten Behrens]
    - fix RTF import of \page in inner groups fdo#48104 [Miklos Vajna]
    - fix RTF import of all capitals char prop fdo#46955 [Miklos Vajna]
    - fix RTF import of character encoding in footnotes fdo#45182 [Miklos Vajna]
    - fix RTF import of custom fonts in substreams fdo#45394 [Miklos Vajna]
    - fix RTF import of mixed super/nonsuper text fdo#47326 [Miklos Vajna]
    - fix RTF import of multi-paragraph exact height textboxes fdo#47036 [Miklos Vajna]
    - fix RTF import of shapes inside text frames at the start of the doc fdo#47036 [Miklos Vajna]
    - fix RTF import of tables with empty first row fdo#45394 [Miklos Vajna]
    - fix RTL menu rendering on Windows fdo#42537 [Ivan Timofeev]
    - fix border printing: fdo#38635 [Michael Stahl]
    - fix crash on RTF import of shapes inside tables fdo#47802 [Miklos Vajna]
    - fix the fix so it doesn't crash lp#905355, fdo#43895 [Michael Stahl]
    - fix vcl alpha blending bnc#714787 [Thorsten Behrens]
    - fix vertical align when switching mode in multibar fdo#44140 [Noel Power]
    - fixed pdf export (of images). bnc#717947 [Muthu Subramanian]
    - handle various busted rtf docs without hanging fdo#48640 [Caolán McNamara]
    - improved label/BC wizard - set paper size fdo#44516 [Winfried Donkers]
    - increase nCol before next iteratation to prevent loop, fdo#46220 [Markus Mohrhard]
    - macros: Macro to set filter in Calc does not work with .StringValue fdo#46983 [Takeshi Abe]
    - make "Replace All" work with REs fdo#44861 [David Tardon]
    - match version in about dialog and file properties fdo#47840 [Petr Mladek]
    - more reliable way to check for RTL text. fdo#48431, fdo#32530 [Kohei Yoshida]
    - never let users save in /tmp by default lp#905355, fdo#43895 [Andrzej J. R. Hunt]
    - RTF/DOCX import: fixed the import of consecutive frames fdo#47036, bnc#703032 [Cédric Bosdonnat]
    - removed strange non-wrapping condition bnc#750258, i#40155 [Cédric Bosdonnat]
    - resolved CSV import got confused by erroneous HTML detection fdo#40021 [Eike Rathke]
    - resolved the current document is not always the first in list rhbz#813280 [Eike Rathke]
    - revert "make text wrapping work in headers/footers too " fdo#39155 [Cédric Bosdonnat]
    - rtftok: initial PN (legacy numbering syntax) support fdo#47107 [Miklos Vajna]
    - rtftok: support bullet points in paragraph numberings fdo#47107 [Miklos Vajna]
    - shift+F3 should be the shourtcut for Edit > Duplicate in Draw fdo#48584, fdo#32559 [Andras Timar]
    - show synchronized checked only if all margins are the same, related fdo#44337 [Markus Mohrhard]
    - sw: fix border corner gaps: fdo#38635 [Michael Stahl]
    - swNodes: fix inconsistent outline check: rhbz#789022 [Michael Stahl]
    - TOC dialog, Entries tab: the right arrow button does not work fdo#40948 [Ivan Timofeev]
    - this hack in no longer needed, fdo#44337 [Markus Mohrhard]
    - use fabs for double values, not abs, fdo#47632 [Markus Mohrhard]
    - use of pointer to deleted object fdo#47068 [Caolán McNamara]
    - use same border width information for xls import and export, fdo#44742 [Markus Mohrhard]
    - use x.y.z version also for desktop integration packages fdo#47840 [Petr Mladek]
    - fix find toolbar X error handling fdo#46687 [Michael Meeks]
    - add unit test for Converter::convertDouble fdo#48969 [Michael Stahl]
    - border paint ordering: fdo#45562, fdo#47717, fdo#42750 [Michael Stahl]
    - default to Office 2007/2010 filter for ooxml export, fdo#48941 [Markus Mohrhard]
    - duplicated characters in PDF import fdo#45848 [Korrawit Pruegsanusak]
    - fix RTF import of special unicode characters fdo#48356 [Miklos Vajna]
    - getConversionFactor: add inch as source unit fdo#48969 [Michael Stahl]
    - ignore corrupted items in Recent Documents fdo#46074 [Stephan Bergmann]
    - paint borders in SwFlyFrm::Paint: fdo#45562 [Michael Stahl]
    - resolved update sheet-local named expressions correctly fdo#48856 [Eike Rathke]
    - switch units in Converter::convertDouble fdo#48969 [Michael Stahl]

libreoffice (1:3.5.2-2ubuntu3) precise-proposed; urgency=low

* add missing mimetypes to impress.desktop (LP: #904212)
  * Remove SalDisplay::GetKeyboardName (LP: #818761)
  * cherry-pick c6e83cc1711e5d4f1025316e0824640e73c1da2d from debian:
    - debian/libreoffice-common.postrm.in: fix typo to actually try to rm -rf
      /var/lib/libreoffice/share/prereg
  * cherry-pick 01fbc48a560cdc32a32b044c7fa290462a034479 from debian: (LP: #986205)
    - readd move of libdbalo.so to -base-core (closes: #670350)

libreoffice (1:3.5.2-2ubuntu2) precise-proposed; urgency=low

* remove presentation templates for install media size (LP: #958384)
  * fix quicklist patch (LP: #950825)
  * add visio mimetype to libreoffice draw desktop file
  * add recommend to -gnome|-kde from libreoffice metapackage
    (LP: #841696)
  * fix typo in unity quicklist for zh_CN/Base (LP: #984893)
  * backport fix for findbar crash by Michael Meeks (LP: #975430)
  * readd updated Ubuntu brand palette colors (LP: #753627)
  * default to ~/Documents for saving, find templates in ~/Templates
    (LP: #973134)
  * tweak bibliography patch again (LP: #527938)
  * cherry-pick 0a20b5e181a4317ee838064ea122e753ab935430 from debian:
    - add ulimit -c unlimited before make check call to catch
      backtraces on sporatic soffice.bin crashes "failing" the build;
      build-depend on gdb if RUN_MAKE_CHECK=y
  * cherry-pick 1fbcf3815d89f87909e9003292d27fcf37249830 from debian:
    - debian/patches/fix-system-lpsolve-build.diff: use -Wl$(COMMA)-rpath as
      otherwise gbuild strips everything after the , away;
      makes it actually set the rpath
 -- Bjoern Michaelsen <bjoern.michaelsen@canonical.com>   Wed, 02 May 2012 13:41:02 +0200

Changed in libreoffice (Ubuntu Precise):
status:	Fix Committed → Fix Released

Revision history for this message

zob (zob) wrote on 2012-05-15:

#79

I can still crash version 3.5.3-0ubuntu1. I have attached the /var/crash file.
Thanks for looking into this.

Revision history for this message

penalvch (penalvch) wrote on 2012-05-15:

#80

zob, please do not attach your crash files to this report. Please report this as a separate bug via the Terminal and feel free to subscribe me to it:
ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash

Thanks!

Revision history for this message

zob (zob) wrote on 2012-05-15:

#81

Sorry Christopher.
I was trying to give you as much information as possible to work with.
So best practice with crash files is always to make a separate bug report, unless I am the OP, is that it?
Thanks again.

Revision history for this message

wlx (wangliangxu) wrote on 2012-06-11:

#82

Same problem happened in ubuntu 12.04, install the libreoffice-base package could solve this problem too.

Revision history for this message

Danilo Silva (danilocsilva) wrote on 2012-06-18:

#83

Yeah.
sudo apt-get install libreoffice-base
Work just fine now on Precise 12.04 x64 and LO 3.5.4.2

Revision history for this message

Jim Patterson (jimp-launchpad-rs9z) wrote on 2012-09-11:

#84

This crash is still happing with Quantal Quetzal. I'm seeing this crash when I try to invoke Tools / Bibliography Database. Installing LibreOffice Base fixed it, just as described here.
Ubuntu Software Centre reports that I have libreofficebase 1:3.6.1~rc2-1ubuntu3 installed, which appears to be to be more recent than the 1:3.5.3-0ubuntu1 version where it was apparently fixed.

Revision history for this message

penalvch (penalvch) wrote on 2012-09-22:

#85

Jim Patterson, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal:
sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided.

Thank you for your understanding.

Helpful Bug Reporting Links:Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

Revision history for this message

Jim Patterson (jimp-launchpad-rs9z) wrote on 2012-09-23:

#86

gdb log after program terminates (traceback via 'where' command) Edit (11.0 KiB, text/plain)

Perhaps "crash" is the wrong word. The behaviour I see is that libreoffice abruptly exits, with no information given to the user. There is a bit of information on stdout (usually not seen, of course):

terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException'

I've followed your instructions but don't see a "crash" file. I can upload a debug log, though, which I think will help pinpoint the point of failure.

Clearly, I haven't followed the reporting instructions from LibreOfficeBugWrangling entirely (installing 'libreoffice' will install 'libreoffice-base', avoiding this failure), but I think you'll agree the behaviour on what is after all a legitimate product install is not very user friendly.

Thanks.

Revision history for this message

In Document Foundation Bugzilla #33266, Samuel Mehrbrodt (sam92) wrote on 2013-01-09:

#87

*** Bug 54479 has been marked as a duplicate of this bug. ***

Revision history for this message

In Document Foundation Bugzilla #33266, Libreoffice-z (libreoffice-z) wrote on 2013-01-10:

#88

Still [Reproducible] with parallel installation of "LOdev 4.0.0.0.beta2 - GERMAN UI / German Locale [Build ID: 4104d660979c57e1160b5135634f732918460a0)]" {tinderbox: @6, pull time 2012-12-20} on German WIN7 Home Premium (64bit) with subsequnetly removed Database modul and with separate /4 User Profile for Master Branch.

Further Results coming soon

Revision history for this message

Denis Washington (dwashington) wrote on 2013-02-07:

#89

This also happens for me with Ubuntu raring (fully updated as of Feb 7 2013).

Revision history for this message

penalvch (penalvch) wrote on 2013-02-08:

#91

Denis Washington, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

Björn Michaelsen (bjoern-michaelsen) on 2013-02-21

no longer affects:	openoffice.org (Ubuntu)
Changed in openoffice:
importance:	Unknown → Undecided
status:	Confirmed → New
status:	New → Invalid

Revision history for this message

Szabolcs Feczak (szabolcs-feczak) wrote on 2013-03-10:

#92

I've followed the instructions on #91 and it took me here, so it is still happen.
Had to manually install libreoffice-base with apt-get
just installing libreoffice-writer going to Tools/Bibliography just throw a non-userfriendly error:

terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException'

lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10

libreoffice-writer:
  Installed: 1:3.6.2~rc2-0ubuntu4
  Candidate: 1:3.6.2~rc2-0ubuntu4
  Version table:
*** 1:3.6.2~rc2-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.6.2~rc2-0ubuntu3 0
        500 http://us.archive.ubuntu.com/ubuntu/ quantal/main i386 Packages

Revision history for this message

In Document Foundation Bugzilla #33266, grofaty (grofaty) wrote on 2013-04-01:

#93

I installed LibreOffice v4.0.1.2 on Windows XP and the crash still appears as described in bug report (first post). I am settings Status to: REOPENED.

Revision history for this message

In Document Foundation Bugzilla #33266, grofaty (grofaty) wrote on 2013-04-01:

#94

Most probably the correct solution would be to grey out Bibliography Database if LibreOffice Base is not installed.

Revision history for this message

In Document Foundation Bugzilla #33266, Libreoffice-z (libreoffice-z) wrote on 2013-04-01:

#95

@grofaty
<https://wiki.documentfoundation.org/BugReport_Details#How_to_reopen_Bugs>!
What tests did you to to make sure that your current problem is not "Bug 62478 - CRASH when FILEOPEN Tools - Options - Base - Databases"?

Revision history for this message

In Document Foundation Bugzilla #33266, grofaty (grofaty) wrote on 2013-04-05:

#96

@Rainer Bielefeld, retested on LibreOffice v4.0.2.2 on Windows XP on both bugs suggested.

First post from this 33266 bug is:
========================================
Steps to reproduce

- Install LO without Base
- Open Writer
- Select Tools -> Bibliography Database
- LO crash
========================================
Crashes with "Microsoft Visual C++ Runtime Library. Runtime Error! Program: C:\Program Files\LibreOffice 4.0\program\soffice.bin abnormal program termination".

I have tested this on two computers. In one crashes with above error and on another computer works fine. The difference is that LibreOffice crash computer there is no LibreOffice Base installed. So my suggestion is to gray out the Tools | Bibliography Database if LibreOffice Base is not installed.

First post from bug report 62478 bug is:
========================================
1. Launch LibO
2. From LibO Start Center: Menu 'Tools -> Options -> Expand LibreOfficeDev Base'
3. Click 'Databases'
> Crash
========================================
Tested on LibreOffice 4.0.2.2 on Windows XP on two computers. Crash does not appear in my case.

So in my humble opinion I have commented on correct bug.

Revision history for this message

In Document Foundation Bugzilla #33266, Libreoffice-z (libreoffice-z) wrote on 2013-04-05:

#97

NOT reproducible with reduced user installation (without Base) of "LibO 4.0.2.2 rc - German UI / German Locale [Build ID: 4c82dcdd6efcd48b1d8bba66bfe1989deee49c3)]" {tinderbox: @6, pull time 2013-03-26 12:00(?)} on German WIN7 Home Premium (64bit) with newly created own user profile.
As Expected
* When I launch LibO Database button is greyed out in LibO Start Center
* When I try to open an arbitrary.odb File type filter dialog opens
* When I do menu 'Tools -> Options -> LibO Base Database' no crash

@grofaty:
I agree, your problem obviously is not Bug 62478 (does not match with date of appearance and observation in other 4.0.2.2 installations).
But I doubt that your problem has to do with Bug 33266. Same symptoms, but probably different roots. If the problem persists after usual repair attempts please report a new bug with very precise information concerning your installation.

Closing this one again.

Revision history for this message

In Document Foundation Bugzilla #33266, Z-jbf-faure (z-jbf-faure) wrote on 2014-01-26:

#98

*** Bug 58564 has been marked as a duplicate of this bug. ***

Revision history for this message

David Freitas (jddcef) wrote on 2015-03-01:

#99

Affects me on Windows 8.1, LibreOffice Version: 4.4.0.3, Build ID: de093506bcdc5fafd9023ee680b8c60e3e0645d7, Locale: en_AU

Revision history for this message

In Document Foundation Bugzilla #33266, Libreoffice-commits (libreoffice-commits) wrote on 2015-05-19:

#100

Bjoern Michaelsen committed a patch related to this issue.
It has been pushed to "master":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=76c61ced4eaa5f69b948dca7537028eaa88225b3

check for and handle missing base in mail merge (related: fdo#33266)

It will be available in 5.0.0.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds
Affected users are encouraged to test the fix and report feedback.

Revision history for this message

In Document Foundation Bugzilla #33266, Stéphane Guillou (stephane-guillou) wrote on 2019-10-30:

#101

I just reproduced this in the following:

Version: 6.3.2.2
Build ID: 1:6.3.2-0ubuntu0.18.04.1~lo1
CPU threads: 4; OS: Linux 5.0; UI render: default; VCL: gtk3;
Locale: en-AU (en_AU.UTF-8); UI-Language: en-US
Calc: threaded

On Ubuntu 18.04.2 64-bit.

Didn't have Base installed, it crashed every time I tried opening the Bibliography Database. Installing libreoffice-base fixed it.

Anyone else can reproduce? Is this a regression and should I open a new bug?

OpenOffice

Writer crashes on Tools->Bibliography without libreoffice-base

Bug Description

Duplicates of this bug

Other bug subscribers

Related questions

Related blueprints

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	Status	Importance	Assigned to	Milestone
LibreOffice	Fix Released	Medium	tdf #33266
OpenOffice	Invalid	Undecided	Unassigned
libreoffice (Debian)	Fix Released	Unknown	debbugs #602953
libreoffice (Ubuntu)	Fix Released	Medium	Björn Michaelsen	Ubuntu ubuntu-12.04
Precise	Fix Released	Undecided	Unassigned

no longer affects:	openoffice.org (Ubuntu Precise)
Changed in libreoffice (Ubuntu Precise):
status:	New → Fix Committed
tags:	added: verification-needed