bugzilla.kernel.org bugwatch shows wrong status

Bug #177230 reported by Brian Murray
6
Affects Status Importance Assigned to Milestone
Launchpad itself
Invalid
High
Unassigned

Bug Description

The upstream bug watch for bug 84603 shows it being in a status of Confirmed yet actually visiting the upstreams bug web page reveals that the bug is actually new. Looking at the activity log it seems to have changed in July. I wonder if other kernel bugs are affected to or what the cause is.

Changed in malone:
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Christian Reis (kiko) wrote :

I think there's some confusion here. If you look at http://bugzilla.kernel.org/page.cgi?id=fields.html#status you'll notice that NEW is actually Bugzilla's way of saying the bug is Confirmed. Bugzilla has an Unconfirmed status (which we map to New in Launchpad). This is one of the unfortunate consequences of our renaming of statuses, but the way it works is:

  - Bugzilla UNCONFIRMED -> Launchpad New
  - Bugzilla NEW -> Launchpad Confirmed

Annoying, huh?

Changed in malone:
status: Confirmed → Invalid
Revision history for this message
Brian Murray (brian-murray) wrote :

Yes, that's quite annoying. This is probably something either the bug squad or the Launchpad documentation team should write up. Are there any other bug trackers that you know of where this is the case?

Revision history for this message
Christian Reis (kiko) wrote :

All bugtrackers have their own specific mappings. We could document that in the help pull-out for each bugtracker, or in help.launchpad.net. Do you ever visit the individual bugtracker pages? Where could we usefully link to this page?

Revision history for this message
Brian Murray (brian-murray) wrote :

I'm guessing most people would encounter this when actually viewing a bug report so perhaps doing something with the affects line containing the bug watch would be the most accessible.

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Another way to fix this would be for either Launchpad or Bugzilla (or both) to stop trying to using "new" to mean anything other than "reported recently". Launchpad could rename "New" back to "Unconfirmed", and/or Bugzilla could rename "NEW" to "CONFIRMED".

Revision history for this message
Christian Reis (kiko) wrote : Re: [Bug 177230] Re: bugzilla.kernel.org bugwatch shows wrong status

We're not in the position to have Bugzilla update its status names, but
we could certainly move New back to Unconfirmed (which would match
nicely against Confirmed). However, that has a cost with it.

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