Linux

Intel 4965 wlan dies until reboot - iwlagn - pciehp card not present

Bug #388014 reported by Aaron Kurtz on 2009-06-16

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	Linux	Unknown	High	auto-intellinuxwireless.org #1855
	linux (Ubuntu)	Won't Fix	Undecided	Unassigned

Bug Description

Since moving to Jaunty, my Intel 4965 wireless card has repeatedly died until the laptop is rebooted.

I've seen this with multiple access points, and I can't find a pattern - it appears to just randomly happen every so often.

Removing and modprobing iwlagn and associated modules does not fix the issue.

Error message is:
Jun 16 10:02:28 nene kernel: [10734.620730] pciehp 0000:00:1c.1:pcie02: Card not present on Slot(3)
Jun 16 10:02:28 nene kernel: [10734.625751] pciehp 0000:00:1c.1:pcie02: Card present on Slot(3)
Jun 16 10:02:28 nene kernel: [10734.649813] pciehp 0000:00:1c.1:pcie02: Card not present on Slot(3)
Jun 16 10:02:28 nene kernel: [10734.654329] pciehp 0000:00:1c.1:pcie02: Card present on Slot(3)
Jun 16 10:02:28 nene kernel: [10734.655649] iwlagn 0000:03:00.0: PCI INT A disabled

The messages repeat several times a second until the system is rebooted.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=2ac76ba4-66d0-4b3f-bf29-a821a2897e43
MachineType: LENOVO 7658CTO
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
ProcCmdLine: root=/dev/mapper/hostname-root ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: linux

Tags:

Revision history for this message

Aaron Kurtz (a.kurtz) wrote on 2009-06-16:

BootDmesg.txt Edit (54.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (122.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (994 bytes, text/plain; charset="utf-8")
HalComputerInfo.txt Edit (3.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (590 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.7 KiB, text/plain; charset="utf-8")

Bug Watch Updater (bug-watch-updater) on 2009-06-16

Changed in linux:
status:	Unknown → In Progress

Revision history for this message

^_Pepe_^ (jose-angel-fernandez-freire) wrote on 2010-01-07:

This bug was reported a while ago and there hasn't been any activity in
it recently. We were wondering if this is still an issue? Can you try
with the latest Karmic 9.10 release of Ubuntu? ISO CD images are
available from http://cdimage.ubuntu.com/releases/ .

If the issue remains, could you run the following command from a
Terminal (Applications->Accessories->Terminal) while running Karmic. It
will automatically gather and attach updated debug information to this
report.

apport-collect -p linux 388014

Thanks in advance

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

dpetri (dpetri) wrote on 2010-03-26:

This bug also exists on my Lenovo ThinkPad R61. If I am downloading large amount of data through wlan, above 2MB/s, sooner or later the error occurs. The wlan connection is broken, no wlan networks are displayed anymore, only reboot solves the problem. dmesg shows:
[...]
[ 2796.831066] pciehp 0000:00:1c.1:pcie02: Card not present on Slot(3)
[ 2796.835959] pciehp 0000:00:1c.1:pcie02: Card present on Slot(3)
[ 2796.884285] pciehp 0000:00:1c.1:pcie02: Card not present on Slot(3)
[ 2796.889184] pciehp 0000:00:1c.1:pcie02: Card present on Slot(3)
[ 2796.937490] pciehp 0000:00:1c.1:pcie02: Card not present on Slot(3)
[ 2796.947330] pciehp 0000:00:1c.1:pcie02: Card present on Slot(3)
[ 2796.995649] pciehp 0000:00:1c.1:pcie02: Card not present on Slot(3)
[ 2797.000554] pciehp 0000:00:1c.1:pcie02: Card present on Slot(3)
[ 2797.048874] pciehp 0000:00:1c.1:pcie02: Card not present on Slot(3)
[ 2797.053768] pciehp 0000:00:1c.1:pcie02: Card present on Slot(3)
[...]

Revision history for this message

dpetri (dpetri) wrote on 2010-03-26: apport-collect data

Architecture: i386
Dependencies:

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: linux None [modified: /var/lib/dpkg/info/linux.list]
PackageArchitecture: i386
ProcEnviron:
SHELL=/bin/bash
PATH=(custom, user)
LANG=hu_HU.UTF-8
Uname: Linux 2.6.28-18-generic i686
UserGroups:

^_Pepe_^ (jose-angel-fernandez-freire) on 2010-03-29

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Bug Watch Updater (bug-watch-updater) on 2011-02-14

Changed in linux:
importance:	Unknown → High
status:	In Progress → Unknown

Revision history for this message

Brad Figg (brad-figg) wrote on 2011-07-14: Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.