incoming mail processor needs to be less case sensitive

Bug #48464 reported by Stuart Bishop
4
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
High
Gavin Panella

Bug Description

Got a bounced emailed with the following contents:

  The following email was unhandled:

 https://pastebin.canonical.com/3618/

Error message:

  No handler registered for '<email address hidden>'

I suspect that the inbound email processing script is not comparing domain
names case insensitively like it should be.

OOPS-818CEMAIL1

Recently: OOPS-978CEMAIL1, OOPS-1000CEMAIL1, OOPS-1000CEMAIL2, OOPS-1000CEMAIL3

Related branches

description: updated
Changed in launchpad:
status: Unconfirmed → Confirmed
description: updated
Revision history for this message
Curtis Hovey (sinzui) wrote :

We have a similar oops (OOPS-917CEMAIL5) for another Japanese encoded email (iso-2022-jp) send from MS Outlook Exxpress.

Revision history for this message
Curtis Hovey (sinzui) wrote :

OOPS-920CEMAIL1, OOPS-920CEMAIL2 I see another two. They are from the same user as the previous oopses I added to this bug.

Revision history for this message
Curtis Hovey (sinzui) wrote :

I have determined that the last three examples I added in comments are from a known spammer (cjyoujsd[at]yahoo.com.cn). Recent changes show that he does not have an account, so I think we should disregard these examples.

Graham Binns (gmb)
Changed in launchpad:
assignee: nobody → gmb
Revision history for this message
Ursula Junque (ursinha) wrote :

Just happened: OOPS-937CEMAIL1

Revision history for this message
Ursula Junque (ursinha) wrote :

OOPS-940CEMAIL1, OOPS-940CEMAIL2, OOPS-940CEMAIL3

Revision history for this message
Ursula Junque (ursinha) wrote :

OOPS-950CEMAIL1

Revision history for this message
Ursula Junque (ursinha) wrote :

OOPS-957CEMAIL1, OOPS-957CEMAIL10, OOPS-957CEMAIL11, OOPS-957CEMAIL12, OOPS-957CEMAIL2, OOPS-957CEMAIL3, OOPS-957CEMAIL4, OOPS-957CEMAIL5, OOPS-957CEMAIL6, OOPS-957CEMAIL7

Revision history for this message
Ursula Junque (ursinha) wrote :

And again: OOPS-968CEMAIL1

Ursula Junque (ursinha)
description: updated
Ursula Junque (ursinha)
description: updated
Revision history for this message
Robert Collins (lifeless) wrote :

Still happening according to the oops tools; bumping to high as per the zero-oops-policy. Graham, are you still actually working on this?

Changed in launchpad-foundations:
importance: Medium → High
visibility: private → public
Revision history for this message
Graham Binns (gmb) wrote :

Nope. I've unassigned myself.

Changed in launchpad-foundations:
assignee: Graham Binns (gmb) → nobody
Gavin Panella (allenap)
Changed in launchpad-foundations:
assignee: nobody → Gavin Panella (allenap)
status: Triaged → In Progress
tags: added: bugjam2010
Revision history for this message
Launchpad QA Bot (lpqabot) wrote : Bug fixed by a commit
tags: added: qa-needstesting
Changed in launchpad-foundations:
status: In Progress → Fix Committed
Revision history for this message
Launchpad QA Bot (lpqabot) wrote :
Gavin Panella (allenap)
tags: added: qa-untestable
removed: qa-needstesting
Curtis Hovey (sinzui)
Changed in launchpad:
status: Fix Committed → Fix Released
Curtis Hovey (sinzui)
Changed in launchpad:
milestone: none → 11.01
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