gnome-screenshot (Alt-Printscreen) black/blanks out top of windows in multi monitor xinerama

Screenshot of whole desktop

Screenshot of individual window on the left screen

Screenshot of individual window on the centre screen

Screenshot of individual window on the right screen

Thank you for your bug report. The ubuntu team doesn't have the ressources to work on this specific issue but it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

I have the exact same issue with taking screenshots in Jaunty with multiple monitors, and I have found a workaround.
If I align the top edge of all my monitors, the black bar no longer appears in screenshots of a window or an area of the screen.

I have also opened this bug in gnome's bugtracker.
http://bugzilla.gnome.org/show_bug.cgi?id=587101

Thanks for sent this upstream.

I have the same problem in Maverick.

I still see this problem in 11.04.

For the record, there is a patch in the upstream bug tracker that seems to address the issue.

Thanks, Kiko. The patch applies cleanly to the source up until natty, but not oneiric. Will have a closer look later on.

For what it's worth, here is a debdiff ready for a lucid SRU, based on the patch from the upstream bug tracker. It works as advertised for me and has been given the green light from one of the upstream devs.

Curiously enough, my locally compiled package is about 400K bigger than the one in the archive. Inspection with debdiff reveals that there are a bunch of files under /usr/share/gnome/help/, /usr/share/locale and /usr/share/omf which are not in the current deb file from the archive. I suppose that's due to changes/bugfixes. The debdiff certainly has nothing in it that would trigger this.

Can anybody please comment whether or not oneiric is affected as well so we can start the SRU process?

"I suppose that's due to changes/bugfixes IN THE LUCID BUILD SYSTEM" ;-)

Can somebody please verify whether or not this affects oneiric as well so that we can move on?

Michael Biena in upstream comment 24 confirmed this affects gnome-screenshot 3.1.2-0ubuntu2 in oneiric as well. The patch has recently been applied upstream. Let's get this fixed in Ubuntu.

Here is an oneiric debdiff. It would be very nice if attribution to my work survived intact and wasn't butchered as in 3.1.5-0ubuntu2 just because I'm not one of the "in-crowd" with a @ubuntu address

And here is a debdiff for lucid-proposed

handing over to the sponsor team

Seems to be fixed in the oneiric 3.2 version.

requesting lucid SRU now that the fix has landed in oneiric

closing the oneiric task as fixed

Uploaded to lucid-proposed, SRU team will take it from there.

Unsubscribing ubuntu-sponsors as there's nothing else to sponsor.

Thanks, Stéphane!

Hello Niall, or anyone else affected,

Accepted gnome-utils into lucid-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

verification before and after successful for lucid. please release.

This bug was fixed in the package gnome-utils - 2.30.0-0ubuntu1.1

---------------
gnome-utils (2.30.0-0ubuntu1.1) lucid-proposed; urgency=low

  * gnome-screenshot produces a black bar in certain multi-head
    situations. backport 56f50c7 from upstream git. LP: #379382
 -- Rolf Leggewie <email address hidden> Mon, 19 Sep 2011 03:30:41 +0800

I have the same problem with one display. Looks like that problem in compiz or intel driver. After compiz restart screnshot is well.

Vladimir, this ticket is closed as fixed. It's best you submit a new bug describing your problem.

"[Bug 379382] Re: gnome-screenshot (Alt-Printscreen) black/blanks out top of windows in multi monitor xinerama"
Rolf Leggewie doc