Ubuntu
linux package

Epson Stylus DX7400 not found after cups-upgrade

Bug #633905 reported by tpetrelius
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: cups

Ubuntu 10.04. Latest Cups.

After upgrading Cups, system lost Epson Stylus DX7400 usb printer.

I tried to print text with Open Office, but print progress said that: "maybe printer is offline". Printer is online and plugged to computer. There is no broken parts anywhere. I removed the printer from Printing and tried to re-install. But the system cannot find printer. Also lsub-command slows down when printer is on. Dmesg-command suggest's that maybe cable is broken. Printer works fine with windows.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

The problem seems to be a kernel (or perhaps udev) problem, as already "lsusb" ( no CUPS involved) has problems to access your printer.

Can you reboot your system, to assure that any process hammering on the US gets killed?

affects: cups (Ubuntu) → linux (Ubuntu)
Revision history for this message
tpetrelius (tpetrelius) wrote :

I've rebooted the system many times, but no help. Maybe i should check udev, but witch one?

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi tpetrelius,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 633905

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.