Blank DVD+RW does not get detected / cannot burn
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Invalid
|
Medium
|
Lee Jones |
Bug Description
Neither K3b, Brasero or the file managers (Dolphin, nautilus) detect a blank DVD+RW, I'd like to burn onto (the drive is a LG GSA-4163B).
This is true for the current Lucid kernel, but also for 2.6.35 from Maverick (in Maverick and Lucid) - I've just upgraded to Maverick.
When inserting the DVD, the drive's LED provides feedback and behaves as always, blinking a few times, but then nothing happens in Ubuntu/Kubuntu.
Audio CDs or Data CDs work fine.
I have not tested any commercial or non-empty DVD yet.
This appears to have regressed during Lucid development; I am quite certain that it was still working during the Christmas holidays in 2009 - I cannot say when this got broken, because I rarely burn anything.
I've tested it with the upstream kernel build (Linux base 2.6.35-999-generic #201008060910 SMP Fri Aug 6 10:22:05 UTC 2010 i686 GNU/Linux) and the empty disk does not get accepted with it, too.
It appears that K3b says "No medium present" probably too early already, when the disk drive is still blinking (after just ~1 second after loading the disk); it used to take rather ~5 seconds or longer for any medium to get detected.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-
Regression: No
Reproducible: No
ProcVersionSign
Uname: Linux 2.6.32-24-generic i686
NonfreeKernelMo
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Live'/'SB Live! 5.1 (rev.7, serial:0x80641102) at 0x9000, irq 16'
Mixer name : 'SigmaTel STAC9708,11'
Components : 'AC97a:83847608'
Controls : 224
Simple ctrls : 45
Card1.Amixer.info:
Card hw:1 'Bt878'/'Brooktree Bt878 at 0xf2001000, irq 19'
Mixer name : 'Bt87x'
Components : ''
Controls : 3
Simple ctrls : 5
Date: Tue Aug 3 23:39:43 2010
Frequency: This has only happened once.
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HotplugNewDevices:
HotplugNewMounts:
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
vboxnet0 no wireless extensions.
Lsusb:
Bus 002 Device 003: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0
Bus 002 Device 002: ID 1a7c:0068
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANGUAGE=
PATH=(custom, user)
LANG=de_DE.UTF-8
SHELL=/bin/zsh
RelatedPackageV
RfKill:
SourcePackage: linux
Symptom: storage
dmi.bios.date: 03/08/2007
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F9c
dmi.board.name: NF-CK804
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAwardSof
tags: | added: regression-release |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
tags: | added: maverick |
Changed in linux (Ubuntu): | |
assignee: | nobody → Lee Jones (lag) |
Changed in linux (Ubuntu): | |
status: | New → Triaged |
Changed in linux (Ubuntu): | |
status: | Triaged → In Progress |
Changed in linux (Ubuntu): | |
status: | In Progress → Triaged |
Firstly we need to eliminate some possible problems.
I have some things I'd like you to try:
1. It maybe that the disks you have aren't compatible with your drive.
1a. Try some other DVDs (differently branded blanks and pre-records)
2. This could be a regression issue.
2a. I am in the process of testing a script which will build a bootable USB drive. The drive will contain 4 *.iso files; Hardy, Karmic, Lucid and Maverick. All you have to do it run the script (I'll tell you how when it's complete) and boot your desktop with it. You can then find out where the issue occurred. I suggest that if the disk it not visible in any of the distros, then it may be the case that your DVD-RW drive is not compatible with the disks you're trying to use [ref 1/1a].
I suggest 1/1a would be your best option to start with. Try to find out exactly what your DVD-RW can and can't read. If you can do this and get back to me as soon as possible, we can start to resolve the issue.