SB X FI 4.1 and 5.1 put out high pitched nois

Bug #589316 reported by UltyX
28
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

i m using a creative extreme gamer sound card and when i set SB X FI to 5.1 or 4.1 and change the volume or change the balance between front and rear than that causes it to put out to the normal sound withe high pitch noise.
I m using ubuntu 10.04 and the same bug a cured when i was using ubuntu 9.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ulty 1515 F.... pulseaudio
 /dev/snd/controlC0: ulty 1515 F.... pulseaudio
 /dev/snd/pcmC0D0c: ulty 1515 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfdff8000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,147b0000,00100001'
   Controls : 40
   Simple ctrls : 22
Card1.Amixer.info:
 Card hw:1 'XFi'/'Creative X-Fi 20K1 SB073x'
   Mixer name : '20K1'
   Components : ''
   Controls : 29
   Simple ctrls : 10
Card2.Amixer.info:
 Card hw:2 'HDMI'/'HDA ATI HDMI at 0xfdcfc000 irq 17'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427.1)
NonfreeKernelModules: fglrx
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.35-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/26/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: IP35 Pro XE(Intel P35-ICH9R)
dmi.board.vendor: http://www.abit.com.tw/
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: System Enclosure Manufacter
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd05/26/2008:svn.:pn.:pvrSystemVersion:rvnhttp//www.abit.com.tw/:rnIP35ProXE(IntelP35-ICH9R):rvr1.0:cvnSystemEnclosureManufacter:ct3:cvrOEM:
dmi.product.name: .
dmi.product.version: System Version
dmi.sys.vendor: .

UltyX (ultyx1)
tags: added: sound
Revision history for this message
Philip Muškovac (yofel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect -p alsa-base 589316

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: lucid
Revision history for this message
UltyX (ultyx1) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
UltyX (ultyx1) wrote : AplayDevices.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : ArecordDevices.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : BootDmesg.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : Card1.Amixer.values.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : Card2.Codecs.codec.0.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : CurrentDmesg.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : Dependencies.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : PciMultimedia.txt

apport information

Revision history for this message
UltyX (ultyx1) wrote : ProcCpuinfo.txt

apport information

Philip Muškovac (yofel)
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: kj-triage
Revision history for this message
Richard Fearnhead (richard-fearnhead) wrote :

I also have exactly the same card and similar problem. If I install PulseAudio Volume Control,
 I am able to see the individual channels in the Output devices tab and adjust them (Front L, Front R, Centre, Rear L, Rear R, and Subwoofer)
Strangely it seems the lower these levels are the worse the sound quality seems (A tinny noise that sounds like a poorly encoded MP3 or blown speakers)

If all the channels are set to max the noise is gone, interestingly if I leave all levels at maximum, then just lower the subwoofer channel the noise comes back even if its only reduced by 1%. On the other hand if I max it up again then select another channel say Front L for example I can reduce this by 90% to 10% and still no noise yet as soon as it or any other channel hits 8% the horrid noise is back.

If I then set both Front L and Rear Left to 0% I can hear the right hand speakers perfectly and vice versa. So it seems to be caused by splitting the front and rear channels and having them at disparate volumes.

Very Strange

Regards Richard

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 589316

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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