safely remove drive fails on iriver Lplayer

Bug #575425 reported by Ohad
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: nautilus

"Safely Remove Drive" on an iriver Lplayer fails with an obscure error message:

Unable to stop drive

Error detaching: helper exited with exit code 1: sense buffer empty
Error SYNCHRONIZE CACHE for /dev/sdb: Success
sense buffer empty
Error STOP UNIT for /dev/sdb: No such file or directory

(The package was just my best guess, I have no idea what package is responsible. The screenshot with the running packages may help)

ProblemType: Bug
Architecture: i386
Date: Wed May 5 00:43:47 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: nautilus 1:2.28.1-0ubuntu3
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-21.59-generic
SourcePackage: nautilus
Uname: Linux 2.6.31-21-generic i686

Revision history for this message
Ohad (ohadle) wrote :
affects: nautilus (Ubuntu) → ubuntu
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Ohad,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Ohad (ohadle) wrote :

Installed this kernel version:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.34-rc2-karmic/

Exact same error message as before.

(I hope this is what you meant, let me know if anything else needs testing)

tags: removed: needs-upstream-testing
Revision history for this message
Ohad (ohadle) wrote :

Just installed Lucid. This bug still happens but with a slightly different error message:

Unable to stop drive

Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
USB device: /sys/devices/pci0000:00/0000:00:10.4/usb1/1-6)
SYNCHRONIZE CACHE: synchronize cache(10): Fixed format, current; Sense key: Medium Error
 Additional sense: Write error - auto reallocation failed
  Info fld=0x0 [0]
FAILED: No such file or directory
(Continuing despite SYNCHRONIZE CACHE failure.)
STOP UNIT: FAILED: No such file or directory

Revision history for this message
subrenat (georges-subrenat) wrote :

Same problem with an external USB hard drive: when you try to remove it, you can see the same message, with ubuntu 10.04, nautilus and kernel 2.6.32-24-generic-pae

Revision history for this message
kernowyon (kernowyon) wrote :

External USB hard drive gives the error as mentioned above (Error detaching: helper exited with exit code 1: Detaching device yada yada..)

If any further info is needed, I am happy to run whatever tests are needed.

System Ubuntu 10.04, all up to date. 2.6.32-24-generic kernel (but error was here with previous kernel too)

Revision history for this message
kernowyon (kernowyon) wrote :

Think this bug is a general USB device issue and perhaps needs to be looked at as such, rather than iRiver LPlayer specific.

I get the error with the USB hard drive mentioned earlier, as well as USB memory sticks and other USB devices.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Marco Sulla (xdq4gh24rq) wrote :

Duplicate of Bug #466575 ?

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