Ubuntu
linux package

wired network not recognized

Bug #554988 reported by Simon Margolis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
Nominated for Karmic by Simon Margolis

Bug Description

PROBLEM:
Fresh install of Ubuntu 9.10 on a Lenovo (IBM) ThinkCentre M58e did not recognize or connect to a wired network connection via DHCP. Changes to /etc/network/interfaces and /etc/NetworkManager/nm-system-settings.conf did not help solve in any combination.

INFORMATION:
ifconfig returns:
"
eth0 Link encap:Ethernet HWaddr 00:01:6c:52:59:91
          inet addr:10.0.1.3 Bcast:10.0.1.255 Mask:255.255.255.0
          inet6 addr: fe80::201:6cff:fe52:5991/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:5048 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3350 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:7071554 (7.0 MB) TX bytes:288297 (288.2 KB)
          Interrupt:17

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:39 errors:0 dropped:0 overruns:0 frame:0
          TX packets:39 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:6583 (6.5 KB) TX bytes:6583 (6.5 KB)
"

/etc/network/interfaces :
"
#auto lo
#iface lo inet loopback

#mapping hotplug
# script grep
# map eth0

#auto eth0
#iface eth0 inet dhcp
"

/etc/NetworkManager/nm-system-settings.conf :
"
# This file is installed into /etc/NetworkManager, and is loaded by
# NetworkManager by default. To override, specify: '--config file'
# during NM startup. This can be done by appending to DAEMON_OPTS in
# the file:
#
# /etc/default/NetworkManager
#

[main]
plugins=ifupdown,keyfile

[ifupdown]
managed=true
"

SOLUTION:
Adding the line to "e1000" (without quotes) to the file /etc/modules allows for the recognition of the wired network and results in near immediate connection to the internet.

/etc/modules :
"
# /etc/modules: kernel modules to load at boot time.
#
# This file contains the names of kernel modules that should be loaded
# at boot time, one per line. Lines beginning with "#" are ignored.

lp
e1000
"

Simon Margolis (ouchapole)
Changed in ubuntu:
status: New → In Progress
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in ubuntu:
status: In Progress → New
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Simon,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 554988

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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