Ubuntu
apport package

Provide central application to file bugs

Bug #521703 reported by Kern Sibbald
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Wishlist
Unassigned

Bug Description

The kubuntu bug reporting page has way too much information, but does not give me a link to report a bug on a particular application. It talks a lot about clicking on help and all that, but on Lucid, I want to report a bug on KPackageKit, which does not have a help.

Please put One button for searching bugs on Kubuntu, and One button for submitting a bug. That would simplify the process.

Revision history for this message
Monkey (monkey-libre) wrote :

You have to do in the Terminal (Applications>Accesories>Terminal):
ubuntu-bug package_name

Please see the next link for more information:
https://wiki.kubuntu.org/Kubuntu/Bugs/Reporting#Filing%20a%20bug%20with%20ubuntu-bug

I´ve closed this bug, but You can reopen it if You need it. Thank You for making Ubuntu better

Changed in ubuntu:
status: New → Invalid
Revision history for this message
Kern Sibbald (kern) wrote :

It is OK if you closed the bug. I don't want to annoy you, but I think you missed my point. The point, is that there is no easy way to report a bug. The ubuntu-bug program will not accept a bug report for KPackageKit, and the page you pointed me to is exactly what I am complaining about. I read it at least two times before submitting this bug. The page is way to complicated with no clear link to the bug reporting web site. I am used to submitting bugs and run my own project, but I find no simple way to report a Kubuntu bug. It seems to me that it should be obvious, but either it isn't or I am loosing it ...

Revision history for this message
Monkey (monkey-libre) wrote :

Thank You for your answer. I´ve changed the status to new and I´ve assigned this bug to the kpackagekit package.

affects: ubuntu → kpackagekit (Ubuntu)
Changed in kpackagekit (Ubuntu):
status: Invalid → New
Jonathan Thomas (echidnaman)
affects: kpackagekit (Ubuntu) → apport (Ubuntu)
Revision history for this message
Martin Pitt (pitti) wrote :

I keep this open since you already objected to closing this, but let me say that this is not high priority. In Ubuntu we use launchpad-integration to provide a "report a bug..." menu entry in our applications, which is more intuitive than a central application where you have to guess package names.

If you just launch "ubuntu-bug" you get a list of common symptoms, and I guess we could also add a "Problem in a particular package" and then ask for it. Not that user-friendly, though. Another aspect is that we don't really want to encourage to file even more less-than-optimal bug reports, since of those we already have plenty. :-)

Changed in apport (Ubuntu):
importance: Undecided → Wishlist
status: New → Triaged
summary: - Cannot report kubuntu bug
+ Provide central application to file bugs
Revision history for this message
Paul Abrahams (abrahams) wrote :

The Launchpad bug system provides no clear way of reporting bugs in the installation process. These bugs are not associated with packages in any obvious way since the packages haven't even been installed.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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