Thunderbird freezes when deleting or detaching large attachment
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| thunderbird (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
Bug Description
Binary package hint: thunderbird
Mail with three large attachments in inbox: 1M, 5M, 0.7M. I am trying to delete the first one. The progress bar goes quickly 95%, then Thunderbird stops responding. After two minutes I kill Thunderbird with Alt-F4 plus Metacity or a good old kill command (no difference). After that, there are two messages in inbox: the old one untouched, and another one with first attachment deleted (correct), second present (correct) and the third has simply disappeared (defintely not correct).
I repeated this excercise with different mails and attachments. First, detach and delete have the same final outcome: freeze. Second, it is somehow correlated with the size of the attachment: small ones are deleted OK. It is not correlated otherwise: different folders, subfolders, several mails in the folder or one only, one or several attachments - all lead to the same result.
ProblemType: Bug
Architecture: i386
Date: Thu Feb 4 16:34:16 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: mozilla-thunderbird (not installed)
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: thunderbird
Uname: Linux 2.6.31-17-generic i686
| Piotr (piotr-cofta) wrote | #1 |
| gf (gf-interlinks-deactivatedaccount) wrote | #2 |
| Changed in thunderbird (Ubuntu): | |
| status: | New → Incomplete |
| Launchpad Janitor (janitor) wrote | #3 |
| Changed in thunderbird (Ubuntu): | |
| status: | Incomplete → Expired |
Hello Piotr,
Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2010 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 517133
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G