Xibo

Unable to add PowerPoint to library on 1.1.0 server

Bug #502455 reported by Andrew Clark
24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Xibo
Fix Released
Medium
Dan Garner
Xibo 1.1.1 "Encke"

Bug Description

I am using 1.1.0 server on windows 7. Have tested in IE8 (with and without compatibility mode) and Chrome with the same effect.
In the library, when I click "Add Media", the Add Media to the Library window opens as expected. Clicking on Add Image, Add Video, Add Flash work fine (i.e. clicking them opens a new window to upload files) but when clicking "Add Powerpoint", the Add Media to the Library window just disappears.

Worked fine on 1.0.4 but haven't tested in 1.0.5.

Related branches

lp:~dangarner/xibo/111-server
Xibo Maintainters: Pending requested
Diff: 30047 lines
Revision history for this message
Dan Garner (dangarner) wrote :

That is odd - I cant seem to recreate that. Are you using Apache or IIS?

Also is your Xibo server in Production or Test mode (see in settings).

Can you go through the "report fault" process from the management menu, there maybe something in the logs which indicates the problem.

Alex Harrington (alexharrington)
summary: - Unable to add powerpoint to library on 1.1.0 server
+ Unable to add PowerPoint to library on 1.1.0 server
Revision history for this message
Andrew Clark (elajc2) wrote :
Revision history for this message
Andrew Clark (elajc2) wrote :

I have just done a completly new install on a different computer with the same result.
Server is in Production mode (default) but I have tried in Test mode with the same result.

Fault report file above...

Revision history for this message
Alex Harrington (alexharrington) wrote :

Nothing jumps out at me looking at your troubleshoot log.

Have you tried clearing your browser cache and then shift + reload on the browser? I know alot of the dialogues in 1.1.0 didn't work for me until I'd done that.

Alex

Changed in xibo:
status: New → Incomplete
Revision history for this message
Andrew Clark (elajc2) wrote :

Have just tried that...no luck.
To answer Dan's question, I'm using Apache

Revision history for this message
Alex Harrington (alexharrington) wrote :

Assuming things quieten down here this afternoon I'm going to install a 1.1.0 box so I'll see if I can replicate it here.

Alex

Revision history for this message
Alex Harrington (alexharrington) wrote :

I'm seeing the same on a fresh 1.1.0 install.

Changed in xibo:
status: Incomplete → Confirmed
milestone: none → 1.1.1
Alex Harrington (alexharrington)
Changed in xibo:
importance: Undecided → Medium
Dan Garner (dangarner)
Changed in xibo:
status: Confirmed → Fix Committed
Dan Garner (dangarner)
Changed in xibo:
assignee: nobody → Dan Garner (dangarner)
Revision history for this message
Sulvor (maybe123) wrote :

I am having the Exact Same Issues as above, I have reset all Security settings in the Browser etc.

I have Wamp installed:
Apache: 2.2.11
PHP: 5.3.0
MySQL: 5.1.36

It is a Windows 2003 Box, and is on a Domain. Have Office 2003 SP3, and 2007 Compatibility Everything else goes to add, but Powerpoint fails and goes back to the main Library screen.

Revision history for this message
Alex Harrington (alexharrington) wrote :

@Sulvor

You'll see this is marked Fixed Committed against 1.1.1. When 1.1.1 is released, you'll get the fix for this. Be aware 1.1.0 and 1.1.1 are both testing releases. You shouldn't be using them in production.

If you are running a production server, 1.0.6 is the latest stable release.

Alex

Dan Garner (dangarner)
Changed in xibo:
status: Fix Committed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Subscribing...

Other bug subscribers

Related questions

Remote bug watches

Bug watches keep track of this bug in other bug trackers.