Ubuntu
ubuntuone-client package

bug happend

Bug #472564 reported by Ghennadi on 2009-11-03

This bug report is a duplicate of: Bug #488413: NoAccessToken: SD crashes when no access token found. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Sorry ... didn't understand what happened

ProblemType: Bug
.home.ubuntu..cache.ubuntuone.log.oauth.login.log: Starting Ubuntu One client version 1.0.2
.home.ubuntu..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
show_applet = 1
connected = True
connect = 0
bookmarked = True
Architecture: i386
Date: Tue Nov 3 13:47:18 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-14-generic i686

Tags:

Revision history for this message

Ghennadi (mail2gena) wrote on 2009-11-03:

.home.ubuntu..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (613 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (2.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Brian Murray (brian-murray) wrote on 2009-11-03:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in ubuntuone-client.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects:

ubuntu → ubuntuone-client (Ubuntu)

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-11-25:

I'm sorry to hear Ubuntu One isn't working properly for you. In order to help better determine what the problem might be, can you answer the following questions:

1) Are you using NetworkManager?
2) Are you behind a proxy server?
3) Can you report back what the following steps report?
    Quit the Ubuntu One client
    Applications->Accessories->Terminal, then run:
    ubuntuone-client-applet

Thank you,

Joshua

Changed in ubuntuone-client (Ubuntu):
status:	New → Incomplete

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.