Ubuntu
xserver-xorg-video-intel package

monitor doesn't display desired resolution (1280x720)

Bug #469782 reported by genewilderSTL on 2009-11-02

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

I have a fairly old laptop computer an hp ze4900 and I'd like to display 1280x720. I select 1280x1024 and its very fuzzy and wavy. 1024x768 is too low and 1280x1024 is too high. 1280x720 isn't available as a choice and there isn't an xorg.conf file for me to edit.

ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
This display is using the following resolution:

$output

Is this acceptable for your display?
CheckboxTest: resolution
Date: Sun Nov 1 18:14:55 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard hp pavilion ze4900 (PM041UA#ABA)
Package: xorg 1:7.4+3ubuntu7
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=0ffbafcc-2fc1-47a1-a8e5-049a2c8843a1 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 11/09/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.15
dmi.board.name: 3084
dmi.board.vendor: Quanta
dmi.board.version: 41.0B
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.15:bd11/09/2004:svnHewlett-Packard:pnhppavilionze4900(PM041UA#ABA):pvrRev1:rvnQuanta:rn3084:rvr41.0B:cvnQuanta:ct10:cvrN/A:
dmi.product.name: hp pavilion ze4900 (PM041UA#ABA)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic

Tags:

Revision history for this message

genewilderSTL (strengththadon) wrote on 2009-11-02:

BootDmesg.txt Edit (36.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (122.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.2 KiB, text/plain; charset="utf-8")
PciDisplay.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (458 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (78.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (99.9 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (375.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (62.8 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (7.9 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (1.2 KiB, text/plain; charset="utf-8")
glxinfo.txt Edit (15.9 KiB, text/plain; charset="utf-8")
monitors.xml.txt Edit (659 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (19.1 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (44.0 KiB, text/plain; charset="utf-8")

José Ernesto Dávila Pantoja (josernestodavila) on 2009-11-04

affects:

ubuntu → xserver-xorg-video-intel (Ubuntu)

Revision history for this message

Bryce Harrington (bryce) wrote on 2009-11-04:

Thank you for seeking to improve Ubuntu. It seems you have filed a bug
against X using the new System Testing utility. Unfortunately, this tool
is filing bugs without collecting sufficient information to properly
diagnose the issues. I wish we could reply to every report to guide you
to gather the correct information, but it happens that so many people
are using this testing feature to file bug reports that we simply cannot
keep up with the influx. I'm replying in bulk so I can get everyone
pointed into a direction most likely to result in getting you a useful
workaround and us a complete bug report that can be solved.

Most of these problems describe issues that have documented
troubleshooting procedures, so perhaps the most helpful thing I can
do is point you to them:

http://wiki.ubuntu.com/X/Troubleshooting

These guides explain why things break the way they do, and in some cases
provide workarounds.

I would ask that you first go through the appropriate guide for your
problem, particularly if you are having problems with resolution,
crashes, fonts, or blank screen issues, and then file a bug report using
the following command:

ubuntu-bug xorg

This collects more detailed information than the System Testing tool
does. Please also write a detailed explanation, indicating when you
first discovered the problem, analysis steps you've done, workarounds
that work, and so on.

Or, if you suspect the problem has something to do with the way the test
script itself is working (such as if Ubuntu worked fine until you ran
the script), then file the bug against the test suite:

ubuntu-bug checkbox

Thanks again, and good luck!

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Invalid

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Ubuntuxserver-xorg-video-intel package