Ubuntu
ubiquity package

ubiquity crash on partitionning step when ubiquity-slideshow-ubuntu is installed

Bug #445050 reported by Saivann Carignan
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
High
Unassigned
Ubuntu ubuntu-9.10

Bug Description

Binary package hint: ubiquity

On two of my computers (which have different hardware), ubuntu installer crash when the installation starts, at the first installation step (partitionning) at the same time that the slideshow appears. All steps before (step 1 to 8) works perfectly.

Trying to install ubuntu again after uninstalling ubiquity-slideshow-ubuntu works perfectly, without slideshow.

I tried to change the graphic card to see if it was related to poor hardware acceleration, but between matrox, nvidia and ati (with 3d opensource driver), the result is always the same.

I tried different partitionning, from erasing the whole drive to manual partitionning, on drive that already had partitions, to drive that were not formatted, and the result is also always the same.

I have another computer on which I can't reproduce the bug. Since I use a identical installing method for each computer, that still seems to be a hardware related bug.

ProblemType: Bug
Architecture: i386
Date: Tue Oct 6 21:18:57 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Beta i386 (20090929.2)
Package: ubiquity 1.99.28
ProcEnviron:
 PATH=(custom, user)
 LANG=fr_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
SourcePackage: ubiquity
Uname: Linux 2.6.31-11-generic i686
XsessionErrors:
 (gnome-settings-daemon:2423): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2423): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:2477): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:2505): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

Revision history for this message
Saivann Carignan (oxmosys) wrote :
Revision history for this message
Saivann Carignan (oxmosys) wrote :
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wakingrufus (wakingrufus) wrote :

I had this same problem. uninstalling ubiquity-slideshow-ubuntu fixed it.

Revision history for this message
Saivann Carignan (oxmosys) wrote :

Raising importance to High and changing milestone to ubuntu 9.10 so it gets some visibility for developers in time before final release since it prevents ubuntu to be installed, apparently on many different computers.

Changed in ubiquity (Ubuntu):
importance: Undecided → High
milestone: none → ubuntu-9.10
status: New → Confirmed
Revision history for this message
archan.paul (paul-archan) wrote :

I also encountered same problem in Dell Vostro 1510 laptop with 320GB HDD. The ubiquity crashes while partitioning. BTW, I don't have ubiquity-slideshow-ubuntu installed.

Revision history for this message
Evan (ev) wrote :

Is there anything of relevance in /var/crash? This could be similar to bug 440407, but without a stacktrace I can only speculate.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Saivann Carignan (oxmosys) wrote :

This really looks like bug 440407, unfortunately I don't get anything in /var/crash after reproducing the bug, is there any way to increase ubiquity / partman log level? Or anything else I can do to gather important informations?

Revision history for this message
Emmanuel Touzery (emmanuel-touzery) wrote :

Yes for me too I selected manual partitioning in the 9.10 beta CD and the installer just crashed (no error message nothing) after i clicked the final install button and briefly showing a window about partitioning.

I retried after uninstalling ubiquity-slideshow-ubuntu no more problem.

Revision history for this message
Emmanuel Touzery (emmanuel-touzery) wrote :

OK I reproduced the crash once more to check and I can confirm that after the crash there is nothing in /var/crash.

Revision history for this message
Emmanuel Touzery (emmanuel-touzery) wrote :

i answered on /var/crash so removing the incomplete.

Changed in ubiquity (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Evan (ev) wrote :

Can you please try with the latest daily-live CD (http://cdimage.ubuntu.com/daily-live)? I believe this was caused by a bug in webkit that occurred on non-Intel processors, and that has since been fixed.

Thanks very much.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Saivann Carignan (oxmosys) wrote :

Evan Dandrea : I will be able to test it in two days. Your theory is likely to be right, the computer on which I can reproduce the bug has a AMD CPU, and my other computers have intel cpus.

Revision history for this message
John Kounis (ubuntu-pilotgetaways) wrote :

I experienced the same problem on my 1GHz Pentium III PC. Therefore it was not just a problem with non-Intel processors as stated above.

However, the problem was fixed with the latest daily-live CD (20091020), and I'm now happily running 9.10.

Revision history for this message
Saivann Carignan (oxmosys) wrote :

Yep, this bug is fixed with latest daily! Thank you!

Changed in ubiquity (Ubuntu):
status: Incomplete → Fix Released
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