Ubuntu
openoffice.org package

[upstream] Calc hangs with .xls file with 3D graph from Excel

Bug #418073 reported by artsci2
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
LibreOffice
Invalid
Medium
OpenOffice
Invalid
Undecided
Unassigned
gnumeric (Ubuntu)
Invalid
Undecided
Unassigned
libreoffice (Ubuntu)
Fix Released
Medium
Unassigned
openoffice.org (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

1) lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

2) apt-cache policy libreoffice-calc
libreoffice-calc:
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

3) What is expected to happen with LibreOffice Calc via the Terminal:

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/418073/+attachment/678460/+files/off1%20USCA%20C1%20radius%20and%20line%20dist%20asym.xls && localc -nologo off1\ USCA\ C1\ radius\ and\ line\ dist\ asym.xls

and it opens quickly and successfully.

4) What happens instead is it hangs seemingly indefinitely (at least 10 minutes).

WORKAROUND: Open in Gnumeric via the Terminal:

gnumeric --no-splash off1\ USCA\ C1\ radius\ and\ line\ dist\ asym.xls

Opens immediately.

apt-cache policy gnumeric
gnumeric:
  Installed: 1.10.13-1ubuntu1
  Candidate: 1.10.13-1ubuntu1
  Version table:
 *** 1.10.13-1ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
        100 /var/lib/dpkg/status

WORKAROUND: Convert to .ods using Gnumeric then open in LibreOffice Calc via the Terminal:

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/418073/+attachment/678460/+files/off1%20USCA%20C1%20radius%20and%20line%20dist%20asym.xls && sscovert off1\ USCA\ C1\ radius\ and\ line\ dist\ asym.xls off1\ USCA\ C1\ radius\ and\ line\ dist\ asym.ods && localc -nologo off1\ USCA\ C1\ radius\ and\ line\ dist\ asym.ods

notice it opens in Calc immediately.

Original Reporter Comments: When I open the attached excel file the OO SS crashes. It "grays out" and is reported as not responding when i try to close the window.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: fglrx
Package: openoffice.org-core 1:3.0.1-9ubuntu3
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.28-15-generic x86_64

See original description
Revision history for this message
artsci2 (artsci2) wrote :
Revision history for this message
Chris Cheney (ccheney) wrote :

This also hangs official OOo dev300m49 (OOo 3.2) so this seems to be an upstream bug.

Changed in openoffice.org (Ubuntu):
status: New → Triaged
summary: - SS crash in 64 bit Ubuntu
+ [upstream] [amd64] OOo calc hang with xls file
Chris Cheney (ccheney)
tags: added: jaunty
penalvch (penalvch)
description: updated
description: updated
Changed in libreoffice (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
tags: added: lo33
Revision history for this message
In , penalvch (penalvch) wrote :

Created attachment 46728
off1 USCA C1 radius and line dist asym.xls

Downstream bug may be found at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/418073

1) lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

2) apt-cache policy libreoffice-calc
libreoffice-calc:
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

3) What is expected to happen with LibreOffice Calc via the Terminal:

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/418073/+attachment/678460/+files/off1%20USCA%20C1%20radius%20and%20line%20dist%20asym.xls && localc -nologo off1\ USCA\ C1\ radius\ and\ line\ dist\ asym.xls

and it opens quickly and successfully.

4) What happens instead is it hangs seemingly indefinitely (at least 10 minutes).

Tried with OOo 3.3.0 on Windows XP 32x, hung for 36 minutes and opened the file read-only.

summary: - [upstream] [amd64] OOo calc hang with xls file
+ [upstream] Calc hangs with .xls file with 3D graph from Excel
penalvch (penalvch)
description: updated
Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
importance: Unknown → Medium
status: Unknown → Confirmed
penalvch (penalvch)
Changed in gnumeric (Ubuntu):
status: New → Invalid
Björn Michaelsen (bjoern-michaelsen)
Changed in openoffice.org (Ubuntu):
status: Triaged → Won't Fix
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote : migrating packaging from OpenOffice.org to Libreoffice

[This is an automated message.]
There are no new official OpenOffice.org releases in Ubuntu packaging anymore => Won't Fix

If the problem persists, please mark this bug as "also affects project Libreoffice" or "also affects distribution Libreoffice (Ubuntu)" if that has not happened already.

Please leave references to upstream OpenOffice.org bugs in place to allow cross pollination.

Revision history for this message
penalvch (penalvch) wrote :

No reference URL.

Changed in openoffice:
status: New → Invalid
Revision history for this message
In , Björn Michaelsen (bjoern-michaelsen) wrote :

[This is an automated message.]
This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it
started right out as NEW without ever being explicitly confirmed. The bug is
changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back
to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases.
Details on how to test the 3.5.0 beta1 can be found at:
http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1

more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
status: Confirmed → Incomplete
Revision history for this message
In , penalvch (penalvch) wrote :

Problem reproducible in:
LOdev 3.5.0beta2
Build ID: 8589e48-760cc4d-f39cf3d-1b2857e-60db978
Microsoft Windows Vista Business 6.0.6002 Service Pack 2 Build 6002

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
status: Incomplete → Confirmed
Revision history for this message
In , penalvch (penalvch) wrote :

Problem reproducible in:
Version 4.0.3.3 (Build ID: 0eaa50a932c8f2199a615e1eb30f7ac74279539)
Microsoft Windows Vista Business 6.0.6002 Service Pack 2 Build 6002

Revision history for this message
In , Joren-libreoffice (joren-libreoffice) wrote :

Created attachment 79719
backtrace

I killed the process soffice.bin about 2 minutes after opening the file.

Revision history for this message
In , Joren-libreoffice (joren-libreoffice) wrote :

Still reproducible using Linux Mint 15 x64 with LibreOffice Version: 4.2.0.0.alpha0+ Build ID: 66c315bcf2b78c4928d1e436d1a853f58f4cccd

Kind regards,
Joren

Revision history for this message
In , Barta-c (barta-c) wrote :

tested under Win7x64

LibO 4.2.5.2 hangs and has to be killed after minutes of freezing

LibO 4.4.0.0.alpha0+ (*) opens the file after 12 seconds

so the hang issue is RESOLVED WORKSFORME in master.

(*) Build ID: abc28ffc04067eb24840fbf564c311aaee10f84d
TinderBox: Win-x86@42, Branch:master, Time: 2014-07-15_07:20:05

unfortunately the graph is not correctly rendered and is all-black while MS Excel Viewer shows it in nice colors, but this is another bug and should be reported in a different

Revision history for this message
In , Barta-c (barta-c) wrote :

(In reply to comment #6)
> ....
> unfortunately the graph is not correctly rendered and is all-black while MS
> Excel Viewer shows it in nice colors, but this is another bug and should be
> reported in a different

... in a different bug report, here it is: Bug 81510
please can anyone confirm it in 4.4.x?

Revision history for this message
In , Thomas-libo (thomas-libo) wrote :

Tommy, I can confirm, that it's fixed. Tested with:

Version: 4.4.0.0.alpha0+
Build ID: 33fd0d8ae6a6b4e5226991e39fe755d84cb78280
TinderBox: Win-x86@51-TDF, Branch:MASTER, Time: 2014-07-14_10:10:08

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
status: Confirmed → Invalid
Revision history for this message
penalvch (penalvch) wrote :

File opens after a while in Xenial.

Changed in libreoffice (Ubuntu):
status: Triaged → Fix Released
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