can not upload folder?

Bug #411529 reported by jorien
70
This bug affects 14 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Invalid
High
John Lenton

Bug Description

can not upload folder?

Tags: desktop+
Revision history for this message
papukaija (papukaija) wrote :

I'm using 250Mb/2Gb, but no folders are shown on the web. I can only see two text files on the root folder.

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Thank you for the bug report. I'm assuming you mean you can't upload a folder via the web interface. If so, this is true. We are looking at ways to allow people to upload multiple files or a whole folder via the web, but the best way to do this today is to use the client on the desktop. If you are having issues with folders on the desktop syncing, please provide more information.

Changed in ubuntuone-client:
status: New → Incomplete
tags: added: desktop+
Revision history for this message
vince (vincentfmvenema) wrote :

I add a folder with 2 photo's into the ubuntu one folder. The folder is upload to the web expect the two photo's.

Revision history for this message
Facundo Batista (facundo) wrote :

vince: we would need the logs for further investigations, you can easily add them here by doing in a terminal:

    apport-collect -p ubuntuone-client 411529

Thanks everybody for this info!

Revision history for this message
vince (vincentfmvenema) wrote : apport-collect data

Architecture: i386
CrashDB: ubuntuone
DistroRelease: LinuxMint 7
NonfreeKernelModules: nvidia
Package: ubuntuone-client 0.94.0+r198-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=nl_NL.UTF-8
ThirdParty: True
Uname: Linux 2.6.28-15-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Facundo Batista (facundo) wrote :

vince: sorry! It seems that apport-collect doesn't upload the logs anymore.

Could you please attach here the following file?:

    $HOME/.cache/ubuntuone/log/syncdaemon.log

Thanks!

Revision history for this message
vince (vincentfmvenema) wrote :
Download full text (36.6 KiB)

syncdaemon.log this evening. If you need more information or test let me know.

2009-09-07 21:07:19,936 - ubuntuone.SyncDaemon.fsm - INFO - loading updated metadata
2009-09-07 21:07:20,650 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 4, idx_node_id: 1, shares: 1
2009-09-07 21:07:20,663 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2009-09-07 21:07:22,556 - ubuntuone.SyncDaemon.DBus - DEBUG - using the real system bus
2009-09-07 21:07:22,576 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2009-09-07 21:07:22,576 - ubuntuone.SyncDaemon.Main - INFO - Using /home/vincent/Ubuntu One as root dir
2009-09-07 21:07:22,576 - ubuntuone.SyncDaemon.Main - INFO - Using /home/vincent/.cache/ubuntuone/syncdaemon as data dir
2009-09-07 21:07:22,576 - ubuntuone.SyncDaemon.Main - INFO - Using /home/vincent/.local/share/ubuntuone/shares as shares root dir
2009-09-07 21:07:22,576 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: INIT; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=4) ----
2009-09-07 21:07:22,577 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_WAIT_FOR_LOCAL_RESCAN, args:(), kw:{}
2009-09-07 21:07:22,577 - ubuntuone.SyncDaemon.State - DEBUG - INIT --[SYS_WAIT_FOR_LOCAL_RESCAN]--> READING
2009-09-07 21:07:22,577 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <SyncDaemonState READING>}
2009-09-07 21:07:22,584 - ubuntuone.SyncDaemon.EQ - DEBUG - Adding inotify watch to '/home/vincent/Ubuntu One'
2009-09-07 21:07:22,585 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting...
2009-09-07 21:07:22,585 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all shares
2009-09-07 21:07:22,586 - ubuntuone.SyncDaemon.local_rescan - DEBUG - process next in queue (len 1)
2009-09-07 21:07:22,587 - ubuntuone.SyncDaemon.local_rescan - DEBUG - _scan_tree: share_path: '/home/vincent/Ubuntu One' path: '/home/vincent/Ubuntu One'
2009-09-07 21:07:22,588 - ubuntuone.SyncDaemon.local_rescan - DEBUG - Adding watch to '/home/vincent/Ubuntu One'
2009-09-07 21:07:22,588 - ubuntuone.SyncDaemon.EQ - DEBUG - Adding inotify watch to '/home/vincent/Ubuntu One'
2009-09-07 21:07:22,588 - ubuntuone.SyncDaemon.INotifyProcessor - DEBUG - Freeze begin: '/home/vincent/Ubuntu One'
2009-09-07 21:07:22,588 - ubuntuone.SyncDaemon.local_rescan - DEBUG - scanning the dir '/home/vincent/Ubuntu One'
2009-09-07 21:07:22,589 - ubuntuone.SyncDaemon.local_rescan - DEBUG - comparing directory '/home/vincent/Ubuntu One'
2009-09-07 21:07:22,589 - ubuntuone.SyncDaemon.local_rescan - DEBUG - Deleting metadata, because of node_id=None, of '/home/vincent/Ubuntu One/test'
2009-09-07 21:07:22,589 - ubuntuone.SyncDaemon.fsm - DEBUG - delete metadata: path='/home/vincent/Ubuntu One/test' mdid='4d942869-0fdc-4566-b204-40fd2017630a'
2009-09-07 21:07:22,590 - ubuntuone.SyncDaemon.local_rescan - DEBUG - comp yield: directory '/home/vincent/Ubuntu One/test' is new!
2009-09-07 21:07:22,590 - ubuntuone.SyncDaemon.local_rescan - DEBUG - Found a .partial ('/home/vincent/Ubuntu One/.u1partial') with no metadata, removing!
2009-09-07 21:07:22,591 - ubuntuone.SyncDaemon.INotifyProcessor - DEBUG - Fre...

Changed in ubuntuone-client:
status: Incomplete → Triaged
importance: Undecided → High
assignee: nobody → John Lenton (chipaca)
Revision history for this message
Bernardo Lopes (bern-razor) wrote :

How I upload files from the client?

Revision history for this message
Matt Griffin (mattgriffin) wrote :

Bernardo - When the desktop client software connects, files in ~/Ubuntu One will be automatically uploaded to the server. Future changes on your desktop and in the cloud will be synchronized.

Revision history for this message
Matt Griffin (mattgriffin) wrote :

John - has this bug been resolved?

Changed in ubuntuone-client:
status: Triaged → Incomplete
Revision history for this message
papukaija (papukaija) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
papukaija (papukaija) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

If you reopen this bug, then please execute the following command, as it will automatically gather debugging information, in a terminal (Applications->Accessories->Terminal):

apport-collect 411529

Changed in ubuntuone-client:
status: Incomplete → Invalid
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