[karmic] Firefox upgrade warning is issued twice

Bug #404007 reported by Sense Egbert Hofstede
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox

I report this on karmic, but it could apply to other releases as well.

When Firefox is updated you get warned by Ubuntu that you need to restart it. This is done by a dialogue that pops up under other applications. The dialogue isn't very pretty and contains more text than what can quickly be read. The only action available is an OK button.

At the same time a running instance of Firefox will warn you as well by popping up a bar similar to the one that appears when there's a codec missing. There is a useful Restart button that restarts your browser very fast and preserves your tabs.

This are two ways of telling the user about the need of restarting the browser. The latter is obviously a better way.

I suggest to remove the first way.

I'm not sure if the AppCenter will get a special warning dialogue/area telling what apps need to be restarted(in that case Firefox should be included), but the current Update Manager doesn't provide such an option and thus the dialogue only confuses people, because often they'd find the dialogue after they've closed all open windows or after they've already restarted Firefox. Some users would think they have to restart Firefox again.

Tags: usability
tags: added: usability
affects: firefox (Ubuntu) → update-manager (Ubuntu)
Revision history for this message
John Vivirito (gnomefreak) wrote :

Can you plesae attach a screenshot of the 2 dialogs. This sounds like ubufox and update-manager are telling you to restart but i need to see it to know.

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Sense Egbert Hofstede (sense) wrote :

Here a screenshot of the problem. It's not that disturbing, but could be confusing and is too much.

Revision history for this message
Micah Gersten (micahg) wrote :

Moving back to Firefox, this is actually a combination of ubufox/update-notifier. Is this still an issue in Lucid? IIRC, it's no longer an issue. I think in Karmic, this was by design.

affects: update-manager (Ubuntu) → firefox (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.