brasero can't copy movie DVD on x64 installation

Bug #401076 reported by David Balažic
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Ubuntu 9.04 x86_64
brasero 2.26.1-0ubuntu1

I inserted a movie DVD, in the dialog selected Copy and the the brasero copy dialog appeared. See screenshot (the text can not be selected for pasting).

I boot the live enviromnent on another PC, this time 32 bit version and it can read the same DVD without any problems.

Is this some 64 bit limitation ?

Revision history for this message
David Balažic (xerces8) wrote :

Funny, after copying the mentioned DVD on the 32 bit system, I tried another DVD on it and now it brings up the same complaint.

I forgot before to attach the screenshot. Here is the one from the 32 bit system.

Is there some diagnostic utility that can tell if a DVD is copy protected ?
Or other suggestions to clear up this issue ?

Revision history for this message
Philip Muškovac (yofel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in brasero.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → brasero (Ubuntu)
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for your report, could you run brasero from the command line as: brasero --brasero-media-debug --debug &> brasero-debug.txt perform the operation to reproduce the bug and attach the resulting file to the report?. Thanks in advance

Changed in brasero (Ubuntu):
status: New → Invalid
importance: Undecided → Low
Changed in brasero (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
David Balažic (xerces8) wrote :

here it is.

Revision history for this message
David Balažic (xerces8) wrote :

I tried the same DVD in another PC, running Ubuntu 9.04 x86 (32 bit), brasero 2.26.1-0ubuntu1.
There it works fine, the debug output is attached.

David Balažic (xerces8)
Changed in brasero (Ubuntu):
status: Incomplete → New
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of brasero is available in both Lucid and Maverick and we are wondering if this is still reproducible in any of those versions, May you please test and give us of feedback about it? Thanks in advance.

Changed in brasero (Ubuntu):
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in brasero (Ubuntu):
status: Incomplete → Invalid
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