Can't register computer after uninstall

Bug #397027 reported by Erigami
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Triaged
Undecided
Unassigned

Bug Description

I installed UbuntuOne, and successfully shared files. After rebooting, the client was unable to login. Thinking I would be clever, I uninstalled ubuOne and removed my computer from my account. Now, when I try to reinstall, I'm not prompted to add this machine.

It would be great if there was some way to manually trigger the signup process.

Tags: desktop+
Revision history for this message
Erigami (erigami) wrote :

Sadly, I can't get apport-collect to auth (bug 368509).

Revision history for this message
Erigami (erigami) wrote :
Revision history for this message
dobey (dobey) wrote : Re: [Bug 397027] [NEW] Can't register computer after uninstall

If you open Accessories->Passwords and Encryption Keys, and remove the
Ubuntu One token from the Passwords tab, and then quit the applet, and
run it again, it should take you through the OAuth process again.

On Wed, 2009-07-08 at 13:50 +0000, Erigami wrote:
> Public bug reported:
>
> I installed UbuntuOne, and successfully shared files. After rebooting,
> the client was unable to login. Thinking I would be clever, I
> uninstalled ubuOne and removed my computer from my account. Now, when I
> try to reinstall, I'm not prompted to add this machine.
>
> It would be great if there was some way to manually trigger the signup
> process.

Revision history for this message
Erigami (erigami) wrote :

Thanks Rodney. It worked.

It would be nifty if there was an option to purge the key in the applet UI.

Revision history for this message
dobey (dobey) wrote : Re: [Bug 397027] Re: Can't register computer after uninstall

On Wed, 2009-07-08 at 15:58 +0000, Erigami wrote:
> Thanks Rodney. It worked.
>
> It would be nifty if there was an option to purge the key in the applet
> UI.

It should already be doing this automatically. However, there appears to
be an issue with another piece of code, which prevents the
reauthorization from working correctly. I hope to have this fixed in the
next few days though.

Changed in ubuntuone-client:
status: New → Triaged
tags: added: desktop+
Revision history for this message
Martin Pitt (pitti) wrote : apport-collect data

.home.martin..cache.ubuntuone.log.syncdaemon.exceptions.log:

Architecture: i386
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 0.93.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-9.29-generic
Uname: Linux 2.6.31-9-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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