obtuse error when ejecting a playing DVD

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * What ubuntu version do you use?

 This will help us to find and resolve the problem.

Yes, it is very well reproducible. The steps to reproduce are:

1. Insert video DVD and start palying it with Totem
2. While playing, press Eject button on your DVD drive.
3. An error message like "Cannot unmount volume" is displayed.

What actually happens, is that on pressing Eject Ubuntu tries to unmount the volume, but fails since it is in use (Totem is playing it).

I can confirm this bug on versions 8.10 and 9.04, but I believe it affects all versions of Ubuntu.

Mik3, can you please attach a screenshot of the error dialog?

David,

Here is the screenshot you've requested (though I'm not Mik3 :))

You can see there

1) The mounted DVD disk in Nautilus
2) Totem playing the DVD
3) Error message that is shown when Eject button is pressed on DVD drive. The error message is localized (in Russian). Translated back into English, it's something like "Could not unmount volume. An application does not allow to unmount volume 'MYDVD'".

Thanks,
Alexey Nedilko

Tried to eject a video DVD in karmic and I was asked for my password in a devicekit-disks dialog.

This is the dialog I get in Jaunty (in english)

I don't really think this is a papercut, totem can't read from the resource, to me that makes sense, I have just ejected the disk.

Correct me if I am wrong David, but I don't feel this is a bug, what else do you want totem to say?

Users will often press the eject key to check if there's a CD in the
drive. If there is no CD, nothing should be ejected. The bottom line
is that pressing "eject" when there is no CD in the drive is not a
serious error that should be thrown in the user's face in the form of
a dialog. For another example, if I press "volume up" and my volume is
maxed, it shouldn't show an error dialog: "Error! VOLUME IS ALREADY
MAXED OUT"

I have a similar problem when playing a dvd in Karmic 9.10 If i right click and eject it unmounts but if you press the button on the dvd player it opens but does not unmount, but it did in jaunty 9.04 no problem???? There must be a way to fix this?

This bug is an upstream one and it would be quite helpful if somebody experiencing it could send the bug the to the people writing the software. You can learn more about how to do this for various upstreams at https://wiki.ubuntu.com/Bugs/Upstream.
Once submitted upstream , do report back with the upstream bug number here.
Thanks in advance!

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at: https://bugzilla.gnome.org/show_bug.cgi?id=609298

"Users will often press the eject key to check if there's a CD in the
drive. If there is no CD, nothing should be ejected. The bottom line
is that pressing "eject" when there is no CD in the drive is not a
serious error that should be thrown in the user's face in the form of
a dialog. For another example, if I press "volume up" and my volume is
maxed, it shouldn't show an error dialog: "Error! VOLUME IS ALREADY
MAXED OUT""

Then how do you get a cd in the drive in the first place?? Also, the problem here isn't that there's no disk in the drive. The problem is that there IS a disk in the drive, but it's being read from. I think the bug here isn't the dialog, it's the contents of the dialog. We need to answer the question, "What should Totem do when I request to eject a disk, while watching it?"

A couple of possible answers..

1) Stop playback and eject disk- If totem is able to resume playback from where the disk was started this might not be a bad option, if it means starting from the beginning and forcing the user to seek, it should not be considered, but maybe the functionality of restarting playback from where Totem left off should be implemented.

2) Ask the user if they meant to eject, or if it was an accident. If ejection was intentional, stop playback, unmount, and eject. If unintentional, continue playback. Maybe playback should pause while the dialog pops up so the user doesn't miss any of the action, and then if it indeed was an accident, start playback again when the dialog is dismissed?

3) Other?

As per comments upstream , Bug https://bugzilla.gnome.org/show_bug.cgi?id=582306 was fixed and the error message has been removed.

The playlist entry rather is removed properly.

Since the upstream bug has been marked as duplicate of bug https://bugzilla.gnome.org/show_bug.cgi?id=582306, I am linking the upstream task to it.

This bug was fixed in the package totem - 2.30.0git20100413-0ubuntu1

---------------
totem (2.30.0git20100413-0ubuntu1) lucid; urgency=low

  * Updated to a git snapshot since 2.30.1 will be after the freeze for lucid:
    - Fix download buffering for non-fast start FLVs
    - Use GstTag library to translate subtitle languages
    - Fake QT user-agent for trailers.apple.com
    - Use giosrc natively when playing back from FTP
    - Fix position setting on session restore
    - Fix Eject menu item not being available for DVDs (lp: #387467)
    - Ensure the GDK windows we paint on are native ones
    - Split setting up and opening browser streams (lp: #289847)
    - Fixes plugin detection on the Apple trailers site.(lp: #431817)
    - Make seeking with the mouse behave the same as the main player
  * debian/control.in:
    - don't require iso-codes
  * debian/patches/02_lpi.patch,
    debian/patches/90_autotools.patch:
    - new version update
  * debian/patches/91_git_youtube_regex.patch,
    debian/patches/92_git_trailer_apple.patch:
    - the changes are in the new version
 -- Sebastien Bacher <email address hidden> Wed, 14 Apr 2010 12:35:45 +0200