Thunderbird stops responding to mouse after subfolder creation

Finally I found someone with exactly the same problem I have for a couple of months now. Several thunderbird updates did not help; I currently run:

Kubuntu 9.04
thunderbird 2.0.0.22+build1+nobinonly-0ubuntu0.9.04.1

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
uname: Linux 2.6.28-13-generic #45-Ubuntu SMP Tue Jun 30 19:49:51 UTC 2009 i686 GNU/Linux

Hello,

i have the same problem that you described.
I don't know when it appeared (probably in the last month), since i don't create folder in thunderbird everyday.

I run Kubuntu 8.04 (kernel 2.6.24-24-generic)
Thunderbird version is 2.0.0.23 (but i noticed the problem in version 2.0.0.22 and the update didn't change anything).

I tried the following without any success :
1. delete .msf files in all .mozilla-thunderbird subfolders.
2. moved my profile to another place, then started from a totally new profile... no way !
3. apt-get remove thunderbird, apt-get clean, apt-get install thunderbird and trying the new install on empty profile... useless... (thunderbird becomes unresponsive after i tried to create new folder / subfolder)

Hardware :
Graphic card : ATI Radeon X300SE [RV370]
ATI proprietary driver : xorg-driver-fglrx 1:7.1.0-8-3+2.6.24.18-24.1
CPU : Model: 15.4.1 "Intel(R) Pentium(R) 4 CPU 3.00GHz"

Any help welcome ! ;-)

I tried successfully the following workaround :
1. download latest thunderbird archive from www.mozilla.com
2. uncompress it to /opt (check the rights) (eg. /opt/thunderbird)
3. create a new shortcut, or modify the existing one in the K menu so that it points to the correct location (eg. '/opt/thunderbird/thunderbird')
4. test your shortcut... thunderbird should start, and create a new profile in your home directory (in my case, it created a .thunderbird directory).
5. close thunderbird (important or the modifications on profiles.ini will be overwritten with old value when it closes).
6. copy old profile (usually under ~/.mozilla-thunderbird/<profile_name> to ~/.thunderbird
7. edit ~/.thunderbird/profiles.ini so that it points to the folder we've just moved on.
8. open thunderbird (you should find back all your mails, configuration, directories, contacts, themes ans extensions)...
... and over all : you should be able to create / edit folders.

I know this doesn't explain why TB froze, neither does it correct it... but at least it helps go on working.

fastolfe,

I think the problem is related to multiple screens. Do you have a second screen attached to your video card (e.g. tv). When you have, can you please check what happens on _that_ screen when you click "new subfolder"?

Hello Michel,

thank you for your help... it's exactly what you meant : the message box for entering the folder name opens on the second screen and, because that one was shutdown i never noticed it until i read your post.
Finally, this is not a bug.
Thank you,

Olivier.

Small detail: I think it is a bug, since the window should not appear on the second screen when thunderbird is running in the first.

Hi Robert,
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 369325

and any other logs that are relevant for this particular issue.

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