Ubuntu
firefox-3.0 package

Firefox 3.0.6 freezes when trying to Flash Movies

Bug #333805 reported by technoboi on 2009-02-24

Affects		Status	Importance	Assigned to	Milestone
	firefox-3.0 (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Running Firefox 3.0.6 (Cannonical 1.0) on a newly installed Ubuntu 8.10, with full upgrade and update.

When trying to play a movie in Youtube there is a pause then the whole of the Firefox, client display, greys over. Having had no luck I tried various non-free Flash Plugins Firstly 'sudo apt-get install flashplugin-nonfree' via command line, when that didn't work I uninstalled it and then tried the Macromedia one, via 'Add/Remove Programs' in Ubuntu, but none work. Also Firefox does not work with movies on www.stuff.tv and www.megawhat.tv
On these two sites however, Firefox does not freeze but the movies just don't play.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.6+nobinonly-0ubuntu0.8.10.1
ProcEnviron:
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.27-11-generic i686

Tags:

Revision history for this message

technoboi (m-launchpad-leafcom-co-uk) wrote on 2009-02-24:

Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
ExtensionSummary.txt Edit (1.3 KiB, text/plain; charset="utf-8")
profiles.ini.txt Edit (94 bytes, text/plain; charset="utf-8")

Revision history for this message

selinuxium (selinuxium) wrote on 2009-02-24:

I cannot replicate this issue on 2 different PCs

Which flash player packages did you try, in which order?

could you ls /usr/lib/firefox/plugins/ in a terminal and report back

cheers

Revision history for this message

technoboi (m-launchpad-leafcom-co-uk) wrote on 2009-02-26: Re: [Bug 333805] Re: Firefox 3.0.6 freezes when trying to Flash Movies

Hi James,
Thank you for your email. I'm sorry that I have been a little slow in my
reply but I have only just transferred all my Windows Thunderbird mail
over to Ubuntu.

In answer to your question:

>Which flash player packages did you try, in which order?

>could you ls /usr/lib/firefox/plugins/ in a terminal and report
back

Answer:-
flashplugin-alternative.so nphelix.so nphelix.xpt

If I use about:plugins in the Firefox address I get (standby for some html):-

Shockwave Flash

File name: libswfdecmozilla.so
Shockwave Flash 9.0 r999

MIME Type Description Suffixes Enabled
application/x-shockwave-flash Adobe Flash movie swf Yes
application/futuresplash FutureSplash movie spl Yes

I should add that the CPU is an Athlon 64 but I am running Ubuntu i386 version.

However, the plot thickens. I have just gone onto youtube and successfully played a video. Then I tried to play a video on megawhat.tv Megawhat was a mess with 3 buttons piled on top of each other where the video should be. I clicked on them and nothing happened. Then I went back to youtube... nothing would play in youtube. I restarted Firefox - still the same. I restarted Ubuntu - still no luck. I tried a cold restart - still no luck. I installed an extension to Firefox to clear the memory and disk caches - no luck. I tried starting Firefox in safe mode from the command line and switched off all extensions - still no luck!
So, I'm guessing that something on the Megawhat.tv site corrupted something. Megawhat works perfectly OK on my EeePC 901, running Hardy Heron, and on my MythTV box (I think that is Gutsy).
I tried disabling the Flash plugin, restarting Firefox then re-enabling the plugin - no luck. The same problem, Firefox just locks up and after a short while greys over. The video screen does come up and the circle in the middle rotates about 180 degrees - then lock up.

I wondered about deleting the plugin and then trying to add it again but I don't know how to delete it.

That's all I can report. If you have any other suggestions then I will be pleased to hear them.

Regards,
Brian

James Thomas wrote:
> I cannot replicate this issue on 2 different PCs
>
> Which flash player packages did you try, in which order?
>
> could you ls /usr/lib/firefox/plugins/ in a terminal and report
> back
>
> cheers
>
>
> ------------------------------------------------------------------------
>
>
> Internal Virus Database is out of date.
> Checked by AVG - http://www.avg.com
> Version: 8.0.233 / Virus Database: 270.11.0/1959 - Release Date: 18/02/2009 20:55
>
>

Hi James,
Thank you for your email. I'm sorry that I have been a little slow in my 
reply but I have only just transferred all my Windows Thunderbird mail 
over to Ubuntu.

In answer to your question:

>Which flash player packages did you try, in which order?

>could you      ls /usr/lib/firefox/plugins/  in a terminal and report
back

Answer:-
flashplugin-alternative.so  nphelix.so  nphelix.xpt

If I use about:plugins in the Firefox address I get (standby for some html):-

Shockwave Flash

File name: libswfdecmozilla.so
    Shockwave Flash 9.0 r999

MIME Type 	Description 	Suffixes 	Enabled
application/x-shockwave-flash 	Adobe Flash movie 	swf 	Yes
application/futuresplash 	FutureSplash movie 	spl 	Yes

I should add that the CPU is an Athlon 64 but I am running Ubuntu i386 version.

However, the plot thickens. I have just gone onto youtube and successfully played a video. Then I tried to play a video on megawhat.tv  Megawhat was a mess with 3 buttons piled on top of each other where the video should be. I clicked on them and nothing happened. Then I went back to youtube... nothing would play in youtube. I restarted Firefox - still the same. I restarted Ubuntu - still no luck. I tried a cold restart - still no luck. I installed an extension to Firefox to clear the memory and disk caches - no luck. I tried starting Firefox in safe mode from the command line and switched off all extensions - still no luck!
So, I'm guessing that something on the Megawhat.tv site corrupted something. Megawhat works perfectly OK on my EeePC 901, running Hardy Heron, and on my MythTV box (I think that is Gutsy).
I tried disabling the Flash plugin, restarting Firefox then re-enabling the plugin - no luck. The same problem, Firefox just locks up and after a short while greys over. The video screen does come up and the circle in the middle rotates about 180 degrees - then lock up.

I wondered about deleting the plugin and then trying to add it again but I don't know how to delete it.

That's all I can report. If you have any other suggestions then I will be pleased to hear them.

Regards,
Brian

James Thomas wrote:
> I cannot replicate this issue on 2 different PCs
>
> Which flash player packages did you try, in which order?
>
> could you      ls /usr/lib/firefox/plugins/  in a terminal and report
> back
>
> cheers
>
>   
> ------------------------------------------------------------------------
>
>
> Internal Virus Database is out of date.
> Checked by AVG - http://www.avg.com 
> Version: 8.0.233 / Virus Database: 270.11.0/1959 - Release Date: 18/02/2009 20:55
>
>

Revision history for this message

Monkey (monkey-libre) wrote on 2010-05-23:

Thank you for the bug report however this report lacks information we need to investigate it further. For this reason, we are now going to close the bug - please feel free to reopen when you have more information at hand.

Further information can be found at https://wiki.ubuntu.com/MozillaTeam/Bugs