Ubuntu
kdelibs package

[kubuntu] openoffice scalc locks up X11 on ALT-O-M under KDE

Bug #240948 reported by Mark Lord on 2008-06-18

Affects		Status	Importance	Assigned to	Milestone
	kdelibs (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: openoffice.org

*Very* simple to reproduce:

1. Start OpenOffice, and open a new spreadsheet document (or just run scalc directly).
2. Hold down the left-ALT key, and (without releasing it) press O, release O, press M, release M.
3. Release the ALT key.
4. The X11 session is now "stuck", and no longer responds to the mouse or keyboard for *any* programs or *any* open windows.
5. Killing the OpenOffice task (from a remote login or Linux VGA console) frees up the X11 session again.

ProblemType: Bug
Architecture: i386
Date: Wed Jun 18 09:50:23 2008
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.0-3ubuntu6
PackageArchitecture: i386
ProcEnviron:
LC_COLLATE=C
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
LANG=en_CA.UTF-8
SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.25.6 i686

Tags:

Revision history for this message

Mark Lord (launchpad-rtr) wrote on 2008-06-18:

Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-06-18:

Do you still have this problem with 1:2.4.1-1ubuntu1 now in hardy? I can not reproduce this problem on my machine.

Thanks,

Chris

Changed in openoffice.org:
status:	New → Incomplete

Revision history for this message

Mark Lord (launchpad-rtr) wrote on 2008-06-18:

Yes, the problem is still there with the new OO.org today.

It locks up every machine we have ever tried it on (several, different), and all Kubuntu versions from gutsy to hardy.

Ahh.. yes, KDE, not GNOME.

Cheers

Chris Cheney (ccheney) on 2008-06-18

Changed in openoffice.org:
status:	Incomplete → New

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-07-24:

I can't reproduce this on Kubuntu 8.04 with current updates either. Not sure why it locks up your machine. Does it lockup when attempting to do this under the Kubuntu Live CD as well? It might be some kind of configuration issue on the machines you have access to.

Thanks,

Chris Cheney

Changed in openoffice.org:
status:	New → Incomplete

Revision history for this message

Mark Lord (launchpad-rtr) wrote on 2008-07-24:

Ahh.. good thinking.

Yes, it works (no failure) fine from the Kubuntu LiveCD.

So I just now played with it more, and discovered that we have ALT-M defined as a keyboard shortcut in KDE->Settings, to do a "Move Window" function. This appears to be what triggers the failure in open office.

You can experience it yourself by setting the same ALT-M shortcut in KDE->SystemSettings->KeyboardMouse->KeyboardShortcuts.

So, yes, still a bug in there (but in which? KDE keyboard handling, or OpenOffice?). But less severe than originally perceved.

Thanks.

Revision history for this message

Mark Lord (launchpad-rtr) wrote on 2008-07-24:

Okay, so nix the ALT-O-M sequence, and now instead just use ALT-O- anything predefined in KDE keyboard shortcuts.

Eg. from the LiveCD, do this: (Left)ALT-O-F5 (keep the ALT key down throughout the sequence).

Crash!

Revision history for this message

Mark Lord (launchpad-rtr) wrote on 2008-07-24:

Note that that is 'O' ("oh"), not '0' (zero).

Cheers

Chris Cheney (ccheney) on 2008-08-13

Changed in openoffice.org:
status:	Incomplete → Confirmed

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-23:

This appears to be a KDE issue since it completely locks up all of KDE not just OOo.

Revision history for this message

Jonathan Thomas (echidnaman) wrote on 2008-10-31:

Seems to be fixed in Intrepid.

Changed in kdebase:
status:	Confirmed → Fix Released

Revision history for this message

Mark Lord (launchpad-rtr) wrote on 2008-10-31:

#10

Mmm.. Just tried it now with 8.10, and the bug is still there. More difficult to trigger (doesn't happen every time, it seems), but still locks up KDE.

Cheers

Jonathan Thomas (echidnaman) on 2008-10-31

Changed in kdebase:
status:	Fix Released → Confirmed

Revision history for this message

Jonathan Thomas (echidnaman) wrote on 2009-10-21:

#11

Is this still an issue with Kubuntu 9.10?

Changed in kdelibs (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Jonathan Thomas (echidnaman) wrote on 2009-11-29:

#12

We are closing this bug report because it lacks the information we need to investigate the problem, as requested in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the "Status" column, and change the status back to "New". Thanks again!