Firefox crashes gnome with specific URL on 64bit Ubuntu 8.04

Please install allthe -dbgsym and dbg packages that are related to firefox and gnome and run a backtrace the 2 links below combined should giv eyou all you need to know to obtain backtrace.
https://wiki.ubuntu.com/MozillaTeam/Bugs
https://wiki.ubuntu.com/DebuggingProgramCrash

What video card and drivers are you using?

can you also please try running firefox in safe mode by typing firefox -safe-mode

if you really can reproduce the crash on this page, please disable all extensions. let us know which extension caused this.

Alexander: It crashes with no extension enabled or even installed.
John: Your experiments will have to wait a little.

I get exactly the same crash when accessing the above url, as well as developer.pidgin.im/ticket/4986

I also have Ubuntu 8.04 x86_64. My videocard is nVidia 8600GT running driver 169.12 (obtained via EnvyNG)

Update: opening the link with firefox in safe mode has a slightly different effect - the computer freezes, i.e. no response to mouse/keyboard, even <Ctrl-Alt-Backspace>, <Ctrl-F2-F8>, etc. I don't have time to play around with debug extensions right now, but I'll try to get the backtrace later this week.

On Mon, May 12, 2008 at 02:44:22AM -0000, Ivan Sergeyenko wrote:
> Update: opening the link with firefox in safe mode has a slightly
> different effect - the computer freezes, i.e. no response to
> mouse/keyboard, even <Ctrl-Alt-Backspace>, <Ctrl-F2-F8>, etc. I don't
> have time to play around with debug extensions right now, but I'll try
> to get the backtrace later this week.
>

does it help if you start with fresh profile? e.g. _backup_
$HOME/.mozilla ... and move it away? Alternatively you could create a
new user on your system and log in as that user.

 status incomplete

Thanks,

 - Alexander

It does it on a new profile, on my current one, and on my test profiles. Also all my users seem to have the same symptoms.

Ok, generating a backtrace like described in the MozillaTeam/Bugs link above does not work because gnome crashes. Any ideas on how I can collect the backtrace in this situation?

On Tue, May 13, 2008 at 04:23:22AM -0000, Ivan Sergeyenko wrote:
> Ok, generating a backtrace like described in the MozillaTeam/Bugs link
> above does not work because gnome crashes. Any ideas on how I can
> collect the backtrace in this situation?
>

Is there a firefox .crash file getting generated in /var/crash? Maybe
remove any file in there (to ensure that you really get a .crash file
from your crash), then reproduce and if there is a .crash file submit
that as a new bug using apport by double-clicking on it.

 - Alexander

No crash file. Gnome crashes, not Firefox. Firefox is just the means to terminate Gnome.

On Tue, May 13, 2008 at 06:35:51PM -0000, Wolf Rogner wrote:
> No crash file. Gnome crashes, not Firefox. Firefox is just the means to
> terminate Gnome.
>

ok, this is a driver issue then. what graphic card do you use? which
driver? maybe attach your /var/log/Xorg.0.log to this bug.

 status incomplete
 tag need-reassignment

 - Alexander

I have an NVidia FX560 mobile installed

Xorg.0.log attached

Here's my log.

It works today.

I presume we can close this as well.

Calling the URL did not reproduce the error. Instead the page was loaded correctly. After so many updates to xorg, firefox and may of my add-ons it is hard to figure out what solved the issue. Lets call it a day

Also works for me now.