Ubuntu
firefox package

Firefox closes while using Yahoo Mail

Bug #205831 reported by bclintbe on 2008-03-24

4

Affects		Status	Importance	Assigned to	Milestone
	firefox (Ubuntu)	Invalid	Undecided	Mozilla Bugs

Bug Description

I am using 8.04 Beta installed about two days ago on a Dell Inspiron 6000 laptop (ATI card with restricted drivers used and desktop effects enabled).

While looking at my email on Yahoo Mail, I clicked on the next email and had to select "Show Images" (it was an email with images in it). As soon as I did this Firefox simply closed itself down. No error messages at all. When I restart Firefox it does ask the standard "Do you want to restore previous session". If I go back into Yahoo Mail, the same thing will happen again.

ProblemType: Bug
Architecture: i386
Date: Sun Mar 23 21:04:48 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: fglrx
Package: yelp 2.22.0-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.24-12-generic i686

Tags:

Revision history for this message

bclintbe (bclintbe) wrote on 2008-03-24:

#1

Dependencies.txt Edit (4.4 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (23.9 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (662 bytes, text/plain; charset="utf-8")

Revision history for this message

David Portwood (dzportwood) wrote on 2008-04-06:

#2

Thank you for the bug report. Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload (as an attachment) the crash report from /var/crash/.

Also, please answer these questions:
Is this crash reproducible? If so, which are the steps that lead to it?
Which flash package do you have installed?
Which Java package do you have installed?
Which firefox extensions do you have installed?

This will greatly aid us in tracking down your problem.

Revision history for this message

John Vivirito (gnomefreak) wrote on 2008-04-08:

#3

What firefox version are you seeing this in? can you reproduce this in 2.0.0.x and 3.0 beta5?

Changed in firefox:
assignee:	nobody → mozilla-bugs

Revision history for this message

John Vivirito (gnomefreak) wrote on 2008-04-08:

#4

From the info that apport attached to bug report it looks like yelp crashed but lets see what crash report looks like first.

Revision history for this message

Alexander Sack (asac) wrote on 2008-05-10: Re: [Bug 205831] Re: Firefox closes while using Yahoo Mail

#5

On Tue, Apr 08, 2008 at 04:31:18PM -0000, John Vivirito wrote:
> >From the info that apport attached to bug report it looks like yelp
> crashed but lets see what crash report looks like first.
>

This bug is no proper crash report. Please submit crash reports
through apport only.

status invalid

- Alexander

Changed in firefox:
status:	Incomplete → Invalid

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.