Ubuntu
mesa package

gnome-shell crashes on Intel Ice Lake with SIGSEGV at NULL from end_query() from cogl_gl_create_timestamp_query() from cogl_onscreen_egl_swap_buffers_with_damage()

Bug #2037497 reported by Anas
30
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Mesa
New
Unknown
mesa (Fedora)
Fix Released
High
mesa (Ubuntu)
Fix Released
High
Timo Aaltonen
Ubuntu ubuntu-23.10

Bug Description

crash after update
wayland session is not accessible anymore

ProblemType: Crash
DistroRelease: Ubuntu 23.10
Package: gnome-shell 45.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 27 05:52:26 2023
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2023-09-26 (0 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Beta amd64 (20230924)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
 LANG=fr_FR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 45.0-2ubuntu1
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
 ?? ()
 ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
 ?? () from /usr/lib/x86_64-linux-gnu/mutter-13/libmutter-cogl-13.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/mutter-13/libmutter-cogl-13.so.0
 ?? () from /lib/x86_64-linux-gnu/libmutter-13.so.0
Title: gnome-shell crashed with SIGSEGV
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sudo users
separator:

Revision history for this message
In , filbar (filbar-redhat-bugs) wrote :

After last update I have problems with GDM and gnome-shell. When GDM starts id hangs with error:

zář 13 11:40:40 fedora systemd[1]: Starting gdm.service - GNOME Display Manager...
zář 13 11:40:40 fedora systemd[1]: Started gdm.service - GNOME Display Manager.
zář 13 11:40:59 2001-1ae9-2e8-fa00-5260-9dab-358b-fd26.ip6.tmcz.cz gdm[928]: Gdm: GdmDisplay: Session never registered, failing
zář 13 11:40:59 2001-1ae9-2e8-fa00-5260-9dab-358b-fd26.ip6.tmcz.cz gdm[928]: Gdm: Child process -1064 was already dead.
zář 13 11:40:59 2001-1ae9-2e8-fa00-5260-9dab-358b-fd26.ip6.tmcz.cz gdm[928]: Gdm: GdmDisplay: Session never registered, failing
zář 13 11:40:59 2001-1ae9-2e8-fa00-5260-9dab-358b-fd26.ip6.tmcz.cz gdm[928]: Gdm: Child process -1064 was already dead

After downgrade of gnome-shell all starts working

Reproducible: Always

Steps to Reproduce:
1. Update fedora
2. Reboot
3. gdm hangs
Actual Results:
GDM hankgs

Expected Results:
GDM login screen

Revision history for this message
In , filbar (filbar-redhat-bugs) wrote :

Created attachment 1989131
Debug info

Revision history for this message
In , filbar (filbar-redhat-bugs) wrote :

I log i found

abrt-notification[1836]: Process 1141 (gnome-shell) crashed in cogl_gl_create_timestamp_query()

This works in gnome-shell beta - after upgrate to rc version I have this error-

Revision history for this message
In , kparal (kparal-redhat-bugs) wrote :

Filip, please attach a full system journal of the failed boot. `journalctl -b > journal.txt` for the current boot, or `journalctl -b -1 > journal.txt` for the previous boot. Thanks. Also please attach `lspci` output. Thanks.

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

Seen here after upgrade to F39 on a machine with i3-1005G1 graphics.

kernel-6.5.4-300.fc39.x86_64
mesa-dri-drivers-23.2.0~rc3-1.fc39.x86_64
gdm-45.0.1-1.fc39.x86_64
mutter-45.0-2.fc39.x86_64
gnome-shell-45.0-1.fc39.x86_64

My journal, lspci and backtrace attached below.

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

Created attachment 1990365
output from journalctl -b

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

Created attachment 1990366
output from lspci

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

Created attachment 1990367
backtrace

Revision history for this message
In , kparal (kparal-redhat-bugs) wrote :

Thanks, James. Could you please file a ticket at https://gitlab.gnome.org/GNOME/gnome-shell/-/issues , attach or link the files you attached here, and paste the resulting upstream ticket URL here?

Revision history for this message
Anas (anas-blinux) wrote :
information type: Private → Public
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 ?? ()
 end_query (ctx=0x559358438740, q=0x55935ba85cd0) at ../src/mesa/main/queryobj.c:260
 cogl_gl_create_timestamp_query (context=0x5593584860b0) at ../cogl/cogl/driver/gl/cogl-util-gl.c:520
 cogl_onscreen_egl_swap_buffers_with_damage (onscreen=0x559357fce9e0, rectangles=0x7ffcc5bd48d0, n_rectangles=0, info=0x55935c10ad30, user_data=<optimized out>) at ../cogl/cogl/winsys/cogl-onscreen-egl.c:319
 meta_onscreen_native_swap_buffers_with_damage (onscreen=0x559357fce9e0, rectangles=0x7ffcc5bd48d0, n_rectangles=0, frame_info=0x55935c10ad30, user_data=0x55935afcdd30) at ../src/backends/native/meta-onscreen-native.c:1126

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-shell (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: gnome-shell crashed with SIGSEGV in ?? (iris_dri.so) from end_query() from cogl_gl_create_timestamp_query() from cogl_onscreen_egl_swap_buffers_with_damage()

Looks like it's related to this update:
https://launchpad.net/ubuntu/+source/mesa/23.2.0~rc4-1ubuntu1

summary: - gnome-shell crashed with SIGSEGV
+ gnome-shell crashed with SIGSEGV in ?? (iris_dri.so) from end_query()
+ from cogl_gl_create_timestamp_query() from
+ cogl_onscreen_egl_swap_buffers_with_damage()
tags: added: regression regression-release rls-mm-incoming
affects: gnome-shell (Ubuntu) → mesa (Ubuntu)
tags: removed: regression-release
Changed in mesa (Ubuntu):
importance: Medium → Critical
Changed in mutter (Ubuntu):
importance: Undecided → Critical
Daniel van Vugt (vanvugt)
tags: added: regression-release
Revision history for this message
In , james (james-redhat-bugs-1) wrote :

(In reply to Kamil Páral from comment #8)
> Thanks, James. Could you please file a ticket at
> https://gitlab.gnome.org/GNOME/gnome-shell/-/issues , attach or link the
> files you attached here, and paste the resulting upstream ticket URL here?

https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/7053

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

Moved to mutter: https://gitlab.gnome.org/GNOME/mutter/-/issues/3056

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

... who are blaming Mesa https://gitlab.freedesktop.org/mesa/mesa/-/issues/9889

Revision history for this message
In , jeischma (jeischma-redhat-bugs) wrote :

I'm experiencing the same crashes. GNOME does start up in the end (maybe because I have autologin?), but the boot is slow due to the crashes and GNOME fallbacks to X11 with no multi-finger gestures not working etc.

I have a 2020 Dell XPS 13 with Intel Iris Plus GPU.

Revision history for this message
In , blockerbugs (blockerbugs-redhat-bugs) wrote :

Proposed as a Blocker for 39-final by Fedora user eischmann using the blocker tracking app because:

 This bug severely impacts F39 Workstation experience on machines with Intel Iris Plus GPU. GNOME Shell/GDM doesn't start up at all or fallbacks to X11 with degraded experience.

Revision history for this message
In , awilliam (awilliam-redhat-bugs) wrote :

Can reporters please test downgrading packages to figure out what actually fixes this? I'd suggest this order:

1. Downgrade mesa to https://koji.fedoraproject.org/koji/buildinfo?buildID=2274339
2. If that doesn't fix it, downgrade mutter and gnome-shell to https://koji.fedoraproject.org/koji/buildinfo?buildID=2284675 and https://koji.fedoraproject.org/koji/buildinfo?buildID=2284676

if that doesn't fix it, report back and we'll try something else, I guess. :D

Instructions for downgrading: `dnf -y install koji`, then make a scratch dir somewhere (in your home dir or /var/tmp or something), and do `koji download-build --arch=x86_64 --arch=noarch (buildid)` , where (buildid) is the build ID from the URL, so 2274339 for mesa. Then do `dnf downgrade *.rpm`.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It appears 'pipe' is NULL in the Mesa source at:

static void
end_query(struct gl_context *ctx, struct gl_query_object *q)
{
   struct st_context *st = st_context(ctx);
   struct pipe_context *pipe = ctx->pipe;
   bool ret = false;

   st_flush_bitmap_cache(st_context(ctx));

   if ((q->Target == GL_TIMESTAMP ||
        q->Target == GL_TIME_ELAPSED) &&
       !q->pq) {
      q->pq = pipe->create_query(pipe, PIPE_QUERY_TIMESTAMP, 0);
      q->type = PIPE_QUERY_TIMESTAMP;
   }

I can't reproduce the problem myself so I wonder are you using two GPUs? Do you have a monitor plugged into an Nvidia GPU?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Tracking in: https://gitlab.freedesktop.org/mesa/mesa/-/issues/9889

Changed in mesa (Ubuntu):
status: New → Confirmed
Changed in mutter (Ubuntu):
status: New → Confirmed
Daniel van Vugt (vanvugt)
summary: - gnome-shell crashed with SIGSEGV in ?? (iris_dri.so) from end_query()
- from cogl_gl_create_timestamp_query() from
+ gnome-shell crashed with SIGSEGV at NULL from end_query() from
+ cogl_gl_create_timestamp_query() from
cogl_onscreen_egl_swap_buffers_with_damage()
Bug Watch Updater (bug-watch-updater)
Changed in mesa (Fedora):
importance: Unknown → High
status: Unknown → Confirmed
Bug Watch Updater (bug-watch-updater)
Changed in mesa:
status: Unknown → New
Changed in mutter:
status: Unknown → Fix Released
Revision history for this message
Anas (anas-blinux) wrote (last edit ): Re: gnome-shell crashed with SIGSEGV at NULL from end_query() from cogl_gl_create_timestamp_query() from cogl_onscreen_egl_swap_buffers_with_damage()

For my case i have two GPUs,
 * iGPU for both laptop's screen and a monitor through an HDMI.
 * Nvidia for AI / CUDA stuff

the same problem on Fedora 39 ...

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

(In reply to Adam Williamson from comment #14)
> Can reporters please test downgrading packages to figure out what actually
> fixes this? I'd suggest this order:
>
> 1. Downgrade mesa to
> https://koji.fedoraproject.org/koji/buildinfo?buildID=2274339
> 2. If that doesn't fix it, downgrade mutter and gnome-shell to
> https://koji.fedoraproject.org/koji/buildinfo?buildID=2284675 and
> https://koji.fedoraproject.org/koji/buildinfo?buildID=2284676
>
> if that doesn't fix it, report back and we'll try something else, I guess. :D
>
> Instructions for downgrading: `dnf -y install koji`, then make a scratch dir
> somewhere (in your home dir or /var/tmp or something), and do `koji
> download-build --arch=x86_64 --arch=noarch (buildid)` , where (buildid) is
> the build ID from the URL, so 2274339 for mesa. Then do `dnf downgrade
> *.rpm`.

None of this worked, nor mesa-23.2.0~rc2-1.fc39.

I was able to get it working again by downgrading to mesa-23.1.5-1.fc39 (build 2268808). Will try to bisect.

Revision history for this message
In , awilliam (awilliam-redhat-bugs) wrote :

aha, thanks!

Revision history for this message
In , kparal (kparal-redhat-bugs) wrote :

Accepted as F39 Final blocker in https://pagure.io/fedora-qa/blocker-review/issue/1349

Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: gnome-shell crashed with SIGSEGV at NULL from end_query() from cogl_gl_create_timestamp_query() from cogl_onscreen_egl_swap_buffers_with_damage()

Dropped severity because this bug is proving elusive. Most of us are never seeing it, even when we try with similar hardware.

Changed in mesa (Ubuntu):
importance: Critical → High
Changed in mutter (Ubuntu):
importance: Critical → High
Revision history for this message
In , ndegraef (ndegraef-redhat-bugs) wrote :

*** Bug 2241332 has been marked as a duplicate of this bug. ***

Daniel van Vugt (vanvugt)
Changed in mesa (Ubuntu):
milestone: none → ubuntu-23.10
Changed in mutter (Ubuntu):
status: Confirmed → Invalid
Tim Holmes-Mitra (timhm)
tags: added: rls-mm-notfixing
removed: rls-mm-incoming
Revision history for this message
In , awilliam (awilliam-redhat-bugs) wrote :

Some upstream discussion indicates https://gitlab.freedesktop.org/mesa/mesa/-/commit/9590bce3e249a34665b2c42b20bfdbdc7f32147f may fix this. Setting POST, will do a scratch build for folks to test shortly.

Revision history for this message
In , awilliam (awilliam-redhat-bugs) wrote :

Scratch build is done for x86_64: https://koji.fedoraproject.org/koji/taskinfo?taskID=107101328

can folks test that and see if it helps? Thanks!

Revision history for this message
In , james (james-redhat-bugs-1) wrote :

(In reply to Adam Williamson from comment #20)
> Scratch build is done for x86_64:
> https://koji.fedoraproject.org/koji/taskinfo?taskID=107101328
>
> can folks test that and see if it helps? Thanks!

Works after updating to the packages in that Koji task.

Revision history for this message
In , updates (updates-redhat-bugs) wrote :

FEDORA-2023-86e10b6cae has been submitted as an update to Fedora 39. https://bodhi.fedoraproject.org/updates/FEDORA-2023-86e10b6cae

Revision history for this message
In , awilliam (awilliam-redhat-bugs) wrote :

Thanks James, I've sent an official update as you can see.

Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: gnome-shell crashed with SIGSEGV at NULL from end_query() from cogl_gl_create_timestamp_query() from cogl_onscreen_egl_swap_buffers_with_damage()

Upstream found the fix:
https://gitlab.freedesktop.org/mesa/mesa/-/merge_requests/24045

Changed in mesa (Ubuntu):
milestone: ubuntu-23.10 → mantic-updates
tags: added: fixed-in-mesa-23.3 fixed-upstream
Changed in mesa (Ubuntu):
status: Confirmed → Triaged
summary: - gnome-shell crashed with SIGSEGV at NULL from end_query() from
- cogl_gl_create_timestamp_query() from
+ gnome-shell crashes on Intel Ice Lake with SIGSEGV at NULL from
+ end_query() from cogl_gl_create_timestamp_query() from
cogl_onscreen_egl_swap_buffers_with_damage()
Revision history for this message
In , updates (updates-redhat-bugs) wrote :

FEDORA-2023-86e10b6cae has been pushed to the Fedora 39 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2023-86e10b6cae`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2023-86e10b6cae

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Daniel van Vugt (vanvugt)
no longer affects: mutter (Ubuntu)
no longer affects: mutter
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

I'll add that patch to mantic now, as it would take some time to get it via a bugfix release

Changed in mesa (Ubuntu):
assignee: nobody → Timo Aaltonen (tjaalton)
Daniel van Vugt (vanvugt)
Changed in mesa (Ubuntu):
milestone: mantic-updates → ubuntu-23.10
Bug Watch Updater (bug-watch-updater)
Changed in mesa (Fedora):
status: Confirmed → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package mesa - 23.2.1-1ubuntu3

---------------
mesa (23.2.1-1ubuntu3) mantic; urgency=medium

  * patches: Fix a function name collision causing crashes. (LP:
    #2037497)

 -- Timo Aaltonen <email address hidden> Fri, 06 Oct 2023 11:58:09 +0300

Changed in mesa (Ubuntu):
status: Triaged → Fix Released
Revision history for this message
In , updates (updates-redhat-bugs) wrote :

FEDORA-2023-86e10b6cae has been pushed to the Fedora 39 stable repository.
If problem still persists, please make note of it in this bug report.

Bug Watch Updater (bug-watch-updater)
Changed in mesa (Fedora):
status: Fix Committed → Fix Released
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