Ubuntu
kdenetwork package

[Crash] Kopete, can't add MSN account

Bug #187340 reported by metaloid
4
Affects Status Importance Assigned to Milestone
kdenetwork (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: kdenetwork

I have no log to show because there is no logging when the issue occurs. Kopete just crashes when adding a MSN account.
Editing the << kopeterc >> config file and adding a MSN account, causes kopete to crash on starting.
The problem is non existant when configuring other account types.

Revision history for this message
Jon Watson (jonwatson) wrote :

I am experiencing the same problem with Kubuntu 7.10

Revision history for this message
Ahmed Osman (ashex) wrote :

Can you please include the version of ubuntu you're running? Please do the following:

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.
2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.

Also, add the account into kopeterc, but make sure that ExcludeConnect=true for the account so that kopete starts up. After this, change the status for the account to online, this should generate a crash log. Post this.

As for me, I'm experiencing this issue. I edited kopeterc to exclude my msn accounts from auto-login, and kopete starts up just fine. It is when the msn account begins connecting that Kopete crashes. I have attached the crash log when I change the status to online.

Description: Ubuntu 8.04
Release: 8.04

kopete:
  Installed: 4:3.5.9-0ubuntu1
  Candidate: 4:3.5.9-0ubuntu1
  Version table:
 *** 4:3.5.9-0ubuntu1 0
        500 http://us.archive.ubuntu.com hardy/main Packages
        100 /var/lib/dpkg/status

Revision history for this message
Daniel T Chen (crimsun) wrote :

Is this symptom still reproducible in 8.10 or 9.04?

Changed in kdenetwork:
status: New → Incomplete
Revision history for this message
Ahmed Osman (ashex) wrote :

I no longer experience the crash in 8.10. This is with the exact same config I was using in 8.04.

Revision history for this message
Jonathan Thomas (echidnaman) wrote :

Thank you for testing.

Changed in kdenetwork:
status: Incomplete → Fix Released
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