Ubuntu
linux package

[amdgpu] System locks up with VMC page fault on Ryzen 2400G and HWE kernel 5.0.

Bug #1839758 reported by Oleh Dmytrychenko on 2019-08-11

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Since kernel 5.0 rolled out through HWE last week my system is consistently locking up upon launch of Steam or 3D applications in WINE.

Typical log: https://paste.ubuntu.com/p/WhPYXdkZVw/

Worked around by using pre-update 4.18 kernel.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 11 15:47:27 2019
DistUpgraded: 2018-03-26 22:50:10,989 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 5.2.32, 4.18.0-25-generic, x86_64: installed
virtualbox, 5.2.32, 5.0.0-23-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Within the last week or two
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15dd] (rev c6) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Radeon RX Vega 11 [1458:d000]
InstallationDate: Installed on 2018-03-26 (502 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming K7
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-23-generic root=/dev/mapper/ubuntu--vg-root ro
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to bionic on 2018-03-26 (502 days ago)
dmi.bios.date: 01/16/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F25
dmi.board.asset.tag: Default string
dmi.board.name: AX370-Gaming K7
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: se3
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF25:bd01/16/2019:svnGigabyteTechnologyCo.,Ltd.:pnAX370-GamingK7:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-GamingK7:rvrse3:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: AX370-Gaming K7
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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Revision history for this message

Oleh Dmytrychenko (nitrogen-ua) wrote on 2019-08-11:

CurrentDmesg.txt Edit (79.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (12.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (67.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (19.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (618 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (11.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (10.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (10.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (204.6 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (31.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (35.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (7.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (122.1 KiB, text/plain; charset="utf-8")

Oleh Dmytrychenko (nitrogen-ua) on 2019-08-11

summary:

- System lock-up with VMC page fault since HWE kernel update.
+ System locks up with VMC page fault on Ryzen 2400G and HWE kernel 5.0.

Daniel van Vugt (vanvugt) on 2019-08-12

summary:	- System locks up with VMC page fault on Ryzen 2400G and HWE kernel 5.0. + [amdgpu] System locks up with VMC page fault on Ryzen 2400G and HWE + kernel 5.0.
affects:	xorg (Ubuntu) → linux (Ubuntu)
tags:	added: regression-update
tags:	added: amdgpu

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2019-08-12:

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc4/

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2019-08-12: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Oleh Dmytrychenko (nitrogen-ua) wrote on 2019-08-12:

syslog-5.3-rc4.log Edit (192.4 KiB, text/plain)

Tested with latest mainline kernel and gnome is failing to start with similar issue.

kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process gnome-shell pid 2210 thread gnome-shel:cs0 pid 2239
kernel: [drm] GPU recovery disabled.

Revision history for this message

Chi-Thanh Christopher Nguyen (chithanh) wrote on 2019-08-12:

> kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3

That looks more like https://bugs.freedesktop.org/show_bug.cgi?id=111122
Try setting AMD_DEBUG="nodcc" environment variable.

Revision history for this message

Oleh Dmytrychenko (nitrogen-ua) wrote on 2019-08-12:

syslog-5.0-hwe-amd_debug.log Edit (297.2 KiB, text/plain)

Tried your suggestion, but it didn't help so far. Latest kernel still can't have gnome started, while 5.0 HWE kernel produced result similar to previous ones.

I have verified that environment variable was set successfully:
$ printenv | grep -i amd_debug
AMD_DEBUG=nodcc

syslog:
steam.desktop[3741]: STEAM_RUNTIME_HEAVY: ./steam-runtime-heavy
kernel: gmc_v9_0_process_interrupt: 49 callbacks suppressed
kernel: amdgpu 0000:08:00.0: [gfxhub] VMC page fault (src_id:0 ring:158 vmid:2 pasid:32784, for process vulkandriverque pid 4088 thread vulkandriverque pid 4088)
kernel: amdgpu 0000:08:00.0: in page starting at address 0x0000000000000000 from 27
kernel: amdgpu 0000:08:00.0: VM_L2_PROTECTION_FAULT_STATUS:0x0020153D

drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=5205, emitted seq=5207
kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process vulkandriverque pid 4088 thread vulkandriverque pid 4088
kernel: [drm] GPU recovery disabled.

Revision history for this message

Oleh Dmytrychenko (nitrogen-ua) wrote on 2020-01-16:

Not reproducible anymore with all the latest updates applied. Future regression testing isn't possible either due to hardware change. It's fair to close this.

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[amdgpu] System locks up with VMC page fault on Ryzen 2400G and HWE kernel 5.0.

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