[gutsy] firefox freezes with google toolbar enabled when you attemp to open more than two windows

Same here.

i have same issue

This is not a firefox issue but sounds more like google tool bar issue and we can not support it as it isnt from ubuntu. please file a bug with googletoolbar devs

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@John Vivirito
prr!! not so fast!!!!
this is gutsy issue and should be here fixed. there is not such a
problem with vanilla or fiesty version of firefox.
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Fisher what makes you think this is a gutsy issue? is it the same toolbar that was used in feisty? We also cant support google apps as they are non-free. without google tool bar gutsy firefox can open more than 2 tabs right? if so the conclusion would be this is a googletoolbar problem not so much ubuntu firefox. but i will leave it open for now. Please grab an strace of the issue and attach it to this bug report please.

@John Vivirito
i use same version on all configurations 3.0.20070525L... same version of vanilla firefox work well for me on gutsy. It can be one of patches cosing this issue .... if you can say which of them possible can be... i'll try to test is, but not all, i do not have a lot of time to do this.

fiesty version of firefox working perfektly on my gutsy. i just rebuilded the fiesty package for gutsy ;)

The problem still exists in the new 2.0.0.8 release for gutsy. I deleted my ~/.mozilla directory and only installed the google toolbar in the new configuration. As soon as I open a third window firefox freezes. With the 2.0.0.8 version from mozilla.com everythings works fine.

I get the following strace output of the gutsy version:

...
[pid 7881] gettimeofday({1193118842, 339086}, NULL) = 0
[pid 7881] futex(0x8098ad8, FUTEX_WAKE, 1) = 0
[pid 7881] gettimeofday({1193118842, 339466}, NULL) = 0
[pid 7881] gettimeofday({1193118842, 339613}, NULL) = 0
[pid 7881] clock_gettime(CLOCK_REALTIME, {1193118842, 339765384}) = 0
[pid 7881] futex(0x8087f40, FUTEX_WAIT, 775, {2, 69847616}) = -1 ETIMEDOUT (Connection timed out)
[pid 7881] gettimeofday({1193118844, 410149}, NULL) = 0
[pid 7881] futex(0x8098ad8, FUTEX_WAKE, 1) = 0
[pid 7881] gettimeofday({1193118844, 410524}, NULL) = 0
[pid 7881] gettimeofday({1193118844, 410671}, NULL) = 0
[pid 7881] clock_gettime(CLOCK_REALTIME, {1193118844, 410822128}) = 0
[pid 7881] futex(0x8087f40, FUTEX_WAIT, 777, {3, 657848872}) = -1 ETIMEDOUT (Connection timed out)
...

Same problem on 10 PCs.

Ubuntu 7.10, Firefox 2.0.0.8, Google Toolbar 3.0.20070525L

Google Toolbar does not support IA-64, so in this message I confirm the bug happens on 32 bits. Steps to repro: start FF, hit control N twice.

Linux m70 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

Also verified that Mozilla.org build 2.0.0.8 does not have the issue.

Also occurs in 32 bit (i386) Gutsy. Pretty consistent and easy to confirm. With google toolbar enabled, when you attempt to open a third window, firefox hangs and sucks up most of the cpu cycles. With google toolbar disabled, you can open as many windows as you want. This did not occur in Feisty. Started only when upgraded to Gutsy. (For what it is worth, which is not much, if you substitute in GoogleBar from the firefox addons site, enable GoogleBar, disable stock google toolbar, then the problem does not happen). I suppose everyone is now going to start .... Ubuntu versus Mozilla versus Google....who owns the problem......just....like....please....

Exactly... I'm afraid of finger pointing between ubuntu and gtb.

I began a thread on GTB support:
http://groups.google.com/group/FFToolbar-Group-Bugs/browse_thread/thread/d32b039cb2f92ff5?hl=en

It's really looking like a quirk in the Gutsy FF build, though.

I can confirm this bug in the ubuntu version of firefox (on two different machines, since early in the gutsy cycle and persisting in the release), and it disappears with the mozilla.org version. Perhaps it is "really" a google toolbar bug: perhaps google toolbar makes unjustified assumptions that happen to work on the official firefox. Or perhaps not. Anyway, from a user perspective it is certainly a ubuntu bug, and it makes me understand why the firefox people are reluctant to let others use their trademark.

I'm seeing a similar problem here. Kubuntu gutsy.
firefox hangs with this system call:

    futex(0xa75fdbd8, FUTEX_WAIT, 20644, NULL)

The screen freezes, no redrawing.
It happens to me most often while on youtube.com
When clicking on random video 'play' buttons (there's embedded macromedia flash there) it hangs and never comes back.

The only way out is a 'killall -9 firefox-bin' (SIGKILL) and restarting firefox.

Next time it happens, I'll try to get a stack trace.

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@Ariel Faigon
i can't reproduce it.
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oh.. it is about other bug... sorry.

Hello,

Same thing here with firefox v2.0.0.11 and googlebar v3.0.20070525L, using Gutsy on i386.
Hope this bug can be fixed in the near future

Hello,

Same thing here with firefox v2.0.0.11 and googlebar v3.0.20070525L, using Gutsy on i386.
Hope this bug can be fixed in the near future.

I actually suspect that the Google Toolbar is simply exposing an underlying problem, which I'm guessing has to do with scripting. Even without the toolbar, there are a couple of sites I visit regularly that simply 'don't work' with ANY Mozilla browser on Ubuntu. The work fine using Firefox on Fedora or Windows.

At least one of the sites is using .Net, and I think a lot of AJAX. I get a really nasty ASP error when I try to use one of the site's functions, which works fine on Fedora.

I've noticed that sites that use a lot of scripting take forever to load, and sometimes never completely load.

I just want to tell you that this problem still exists in the Hardy Alpha Version of Firefox 2.

Hello,

I'm using ubuntu 7.04 in i386, and the firefox 2.0.0.12 the next error messega halt:
"futex 0x80d30d0, FUTEX_WAIT, 2, NULL ".
what may be the problem?

Zzzzz.

If you look at the history of this bug it has been reported thoroughly during gutsy. The response has been denial and finger pointing at Google, but Ubuntu has the only distro of FF (now 3.0 too) where this behavior happens. You're totally in denial, John Vivrito. metaph3r posted a perfect strace of the infinite loop, reporudicble anywhere. Evidently, nobody even bothered to regress this for Hardy.

So I''ll allow others to burn time documenting this bug In Hardy, I'm installing the Firefox Linux build which works.

Hey! Launchpad lets me change it to confirmed!

This has been an issue ever since and from what i have seen it is googletool bar that is the issue. from what this states just tells me it is google tool bar as well as knowing and trying to get it to work on firefox and they havent touched it in a while upstream (google tool bar devs not firefox) We will not work around this issue unless we have proof that it is firefox and nothing else. So far on this bug report i havent seen anything that states it is firefox.

I get the following strace output of the gutsy version:

...
[pid 7881] gettimeofday({1193118842, 339086}, NULL) = 0
[pid 7881] futex(0x8098ad8, FUTEX_WAKE, 1) = 0
[pid 7881] gettimeofday({1193118842, 339466}, NULL) = 0
[pid 7881] gettimeofday({1193118842, 339613}, NULL) = 0
[pid 7881] clock_gettime(CLOCK_REALTIME, {1193118842, 339765384}) = 0
[pid 7881] futex(0x8087f40, FUTEX_WAIT, 775, {2, 69847616}) = -1 ETIMEDOUT (Connection timed out)
[pid 7881] gettimeofday({1193118844, 410149}, NULL) = 0
[pid 7881] futex(0x8098ad8, FUTEX_WAKE, 1) = 0
[pid 7881] gettimeofday({1193118844, 410524}, NULL) = 0
[pid 7881] gettimeofday({1193118844, 410671}, NULL) = 0
[pid 7881] clock_gettime(CLOCK_REALTIME, {1193118844, 410822128}) = 0
[pid 7881] futex(0x8087f40, FUTEX_WAIT, 777, {3, 657848872}) = -1 ETIMEDOUT (Connection timed out)
...

the above point to the tool bar as clock is not controled by firefox at all. I cant remember if the tool bar does or did. I gave up a few months ago since they didnt touch this issue at all. Please file this upstream with your backtraces and please let them tell us its not them and why. Please link the upstream report to this bug report just add link to a comment. I will be glad to look at it again.
Thanks

The reason you are freezing from my post above is due to the timeout in futex. please let upstream know when you file it. atleast from that persons post. i have to grab the other backtrace before i can say its the same.

Swiftweasel does not exhibit this behavior even with Google Toolbar fully operational.

I think a problem I have just reported in the Greasemonkey ticket system is a version of this one

http://greasemonkey.devjavu.com/ticallket/145

"""When I visit the following URL with either Google Toolbar or Greasemonkey as the only extension enabled, my browser freezes and has to be killed off.

http://www.scherer-reisen.de/reisen/de/home.php

(This is with Firefox 3.0 on Kubuntu Hardy Heron)"""

With the standard version of Firefox, rather than Hardy's, I have no problems viewing this page, no matter what plugins are installed.

I have the same problem for Firefox 3.0.1 under Ubuntu Hardy (8.04.1, x86_64). My Google toolbar version is 3.1.20080605M

same here with Firefox 3.0.1 and Google toolbar 3.1.20080730L, on Kubuntu Hardy i386.

Damned, I have been mixing this one with #192888 for quite a while...

It would be very nice to be warned when installing the google toolbar add-on (especially since the problem description is understandable to anyone).

i assume this is still an issue?

yes. Its very frustrating.

On Mon, Oct 20, 2008 at 4:48 PM, Alexander Sack <email address hidden> wrote:

> i assume this is still an issue?
>
> ** Changed in: firefox (Ubuntu)
> Status: Confirmed => Won't Fix
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Importance: Undecided => Medium
> Status: New => Confirmed
>
> --
> [gutsy] firefox freezes with google toolbar enabled when you attemp to open
> more than two windows
> https://bugs.launchpad.net/bugs/135110
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "firefox" source package in Ubuntu: Won't Fix
> Status in "firefox-3.0" source package in Ubuntu: Confirmed
>
> Bug description:
> Binary package hint: firefox
>
> If you have google toolbar installed AND ENABLED firefox freezes when you
> attempt to open a third firefox windows (ctrl+n).
> With gtoolbar installed but disabled you can open as many as you want.
>
> Tested on kubuntu gutsy amd64.
> Firefox Version: 2.0.0.6+2-0ubuntu3 (also 2.0.0.6+2-0ubuntu2)
> Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.8.1.6) Gecko/20070827
> Ubuntu/7.10 (gutsy) Firefox/2.0.0.6
>

I have taken care of the problem fairly easily: I use Swiftweasel. No
problem anymore!

No longer happening on Ubuntu 8.10 64 bit

uname -a: 2.6.27-7-generic #1 SMP Fri Oct 24 06:40:41 UTC 2008 x86_64 GNU/Linux

Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.3) Gecko/2008101315 Ubuntu/8.10 (intrepid) Firefox/3.0.3

Yay!

oh, forgot to mention GTB version 3.1.20081010L

thanks for the update. seems like finally, google fixed there extension. Thanks!

I confirm that the problem is fixed for me with GRB 3.1.20081010L, on Ubuntu 8.10 64bit. For some reason, the update didn't come through automatically -- I went and downloaded the Google Toolbar extensions manually to get it.