[Dell Latitude 3330] Wireless key does not work.

Bug #1219652 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned
Nominated for Saucy by Po-Hsu Lin

Bug Description

CID: 201302-12844 Dell Latitude 3330

The wireless hot key does not work on this system.

Debugging with "sudo showkey -k", only key code 240 press was captured:

ubuntu@201302-12844:~$ sudo showkey -k
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]

press any key (program terminates 10s after last keypress)...
keycode 28 release
keycode 240 press
keycode 240 press
keycode 240 press
keycode 240 press
keycode 240 press
keycode 29 press
^Ccaught signal 2, cleaning up...

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
Date: Mon Sep 2 14:12:34 2013
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1577 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 47'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
   Controls : 26
   Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=1eb734da-756a-421d-9ccd-bbd1044454b6
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Dell Inc. Latitude 3330
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=4580c6a4-0261-40f2-8e43-adfe3bc0f848 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic N/A
 linux-firmware 1.79.6
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.8.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/08/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 4LA010
dmi.board.vendor: Dell Inc.
dmi.board.version: S00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 3330
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
affects: linux-lts-raring (Ubuntu) → linux (Ubuntu)
tags: added: apport-collected
description: updated
Revision history for this message
Po-Hsu Lin (cypressyew) wrote : AcpiTables.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : AlsaDevices.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : AplayDevices.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : BootDmesg.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : Card0.Amixer.values.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : Card0.Codecs.codec.0.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : Card0.Codecs.codec.3.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : CurrentDmesg.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : IwConfig.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : Lspci.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : Lsusb.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : PciMultimedia.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : ProcCpuinfo.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : ProcInterrupts.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : ProcModules.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : PulseList.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : UdevDb.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : UdevLog.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : WifiSyslog.txt

apport information

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Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello,
With v3.11 kernel, the wireless key still behave like v3.8 kernel.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects 201302-12843 Dell Latitude 3330 on 12.04.4 (3.11.0-15)
Series nominated

Debugging information:
ubuntu@201302-12843:~$ sudo showkey -k
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]

press any key (program terminates 10s after last keypress)...
keycode 28 release
keycode 240 press
keycode 240 press
keycode 240 press
keycode 240 press
keycode 29 press
^Ccaught signal 2, cleaning up...

Keycode cannot be captured by xev

tags: added: 201302-12843 201302-12844 apport-bug
removed: 201302-12844apport-bug
Revision history for this message
Anthony Wong (anthonywong) wrote :

I suspect this issue may be due to the following commit, which got reverted later in 3.13:

commit a6c2390cd6d2083d27a2359658e08f2d3df375ac
Author: Matthew Garrett <email address hidden>
AuthorDate: Fri Jun 1 12:46:56 2012 -0400

    dell-laptop: Remove rfkill code

Revision history for this message
Anthony Wong (anthonywong) wrote :

@PHLin
Can you verify this issue again on 14.04 or with a 3.13 or later kernel?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified with 3.14rc2 on 201302-12843
the wireless key works.

ubuntu@201302-12843:~$ rfkill list
0: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: brcmwl-0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
(press the hotkey)
ubuntu@201302-12843:~$ rfkill list
0: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: brcmwl-0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified with 12.04.5 (3.13.0-32) on 201302-12844, It works.
Therefore I will close this bug as "Fix-Released", thanks!

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
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