Computer does not start after placed in hibernation (Kubuntu 7.04)

Bug #109084 reported by Joel Montes de Oca
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned
linux-source-2.6.20 (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

I am using Kubuntu 7.04 Linux 2.6.20-15-generic #2 SMP i686 GNU/Linux

Problem:

I select Log Out and then Hibernate. The computer then shows the screen savor and within a shot moment it shuts down. Then I turn on the PC. Computer begins to start up as it normally does. The Kubuntu splash screen shows (the one before Xorg loads) after a few moments the screen turns completely black and it stays like this. The computer is running, the fans are working, the monitor does not go into power save. The green light on the tower that indicates that the computer is on begins to blink. I try to press keys on the keyboard and mouse, nothing brings the PC back. I tap on the on/off button, nothing happens. Finally, in order to use the computer, I have to hold down the on/off button long enough for the computer to shut down. The reboot is successful.

######### xorg.conf ###############

# nvidia-xconfig: X configuration file generated by nvidia-xconfig
# nvidia-xconfig: version 1.0 (buildmeister@builder3) Thu Nov 9 17:55:20 PST 2006

# /etc/X11/xorg.conf (xorg X Window System server configuration file)
#
# This file was generated by dexconf, the Debian X Configuration tool, using
# values from the debconf database.
#
# Edit this file with caution, and see the xorg.conf(5) manual page.
# (Type "man xorg.conf" at the shell prompt.)
#
# This file is automatically updated on xserver-xorg package upgrades *only*
# if it has not been modified since the last upgrade of the xserver-xorg
# package.
#
# If you have edited this file but would like it to be automatically updated
# again, run the following command:
# sudo dpkg-reconfigure -phigh xserver-xorg

Section "ServerLayout"
    Identifier "Default Layout"
    Screen "Default Screen" 0 0
    InputDevice "Generic Keyboard"
    InputDevice "Configured Mouse"
    InputDevice "stylus" "SendCoreEvents"
    InputDevice "cursor" "SendCoreEvents"
    InputDevice "eraser" "SendCoreEvents"
EndSection

Section "Files"

 # path to defoma fonts
    FontPath "/usr/share/fonts/X11/misc"
    FontPath "/usr/share/fonts/X11/cyrillic"
    FontPath "/usr/share/fonts/X11/100dpi/:unscaled"
    FontPath "/usr/share/fonts/X11/75dpi/:unscaled"
    FontPath "/usr/share/fonts/X11/Type1"
    FontPath "/usr/share/fonts/X11/100dpi"
    FontPath "/usr/share/fonts/X11/75dpi"
    FontPath "/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType"
EndSection

Section "Module"
    Load "i2c"
    Load "bitmap"
    Load "ddc"
    Load "extmod"
    Load "freetype"
    Load "glx"
    Load "int10"
    Load "vbe"
EndSection

Section "InputDevice"
    Identifier "Generic Keyboard"
    Driver "kbd"
    Option "CoreKeyboard"
    Option "XkbRules" "xorg"
    Option "XkbModel" "pc105"
    Option "XkbLayout" "us"
    Option "XkbOptions" "lv3:ralt_switch"
EndSection

Section "InputDevice"
    Identifier "Configured Mouse"
    Driver "mouse"
    Option "CorePointer"
    Option "Device" "/dev/input/mice"
    Option "Protocol" "ImPS/2"
    Option "ZAxisMapping" "4 5"
    Option "Emulate3Buttons" "true"
EndSection

Section "InputDevice"

       # /dev/input/event
       # for USB
    Identifier "stylus"
    Driver "wacom"
    Option "Device" "/dev/wacom" # Change to
    Option "Type" "stylus"
    Option "ForceDevice" "ISDV4" # Tablet PC ONLY
EndSection

Section "InputDevice"

       # /dev/input/event
       # for USB
    Identifier "eraser"
    Driver "wacom"
    Option "Device" "/dev/wacom" # Change to
    Option "Type" "eraser"
    Option "ForceDevice" "ISDV4" # Tablet PC ONLY
EndSection

Section "InputDevice"

       # /dev/input/event
       # for USB
    Identifier "cursor"
    Driver "wacom"
    Option "Device" "/dev/wacom" # Change to
    Option "Type" "cursor"
    Option "ForceDevice" "ISDV4" # Tablet PC ONLY
EndSection

Section "Monitor"
    Identifier "SyncMaster"
    Option "DPMS"
EndSection

Section "Device"
    Identifier "nVidia Corporation NV34 [GeForce FX 5500]"
    Driver "nvidia"
EndSection

Section "Screen"
    Identifier "Default Screen"
    Device "nVidia Corporation NV34 [GeForce FX 5500]"
    Monitor "SyncMaster"
    DefaultDepth 24
    Option "AddARGBGLXVisuals" "True"
    SubSection "Display"
        Depth 1
        Modes "1440x1440" "1280x1024" "1280x960" "1152x864" "1024x768" "832x624" "800x600" "720x400" "640x480"
    EndSubSection
    SubSection "Display"
        Depth 4
        Modes "1440x1440" "1280x1024" "1280x960" "1152x864" "1024x768" "832x624" "800x600" "720x400" "640x480"
    EndSubSection
    SubSection "Display"
        Depth 8
        Modes "1440x1440" "1280x1024" "1280x960" "1152x864" "1024x768" "832x624" "800x600" "720x400" "640x480"
    EndSubSection
    SubSection "Display"
        Depth 15
        Modes "1440x1440" "1280x1024" "1280x960" "1152x864" "1024x768" "832x624" "800x600" "720x400" "640x480"
    EndSubSection
    SubSection "Display"
        Depth 16
        Modes "1440x1440" "1280x1024" "1280x960" "1152x864" "1024x768" "832x624" "800x600" "720x400" "640x480"
    EndSubSection
    SubSection "Display"
        Depth 24
        Modes "1440x1440" "1280x1024" "1280x960" "1152x864" "1024x768" "832x624" "800x600" "720x400" "640x480"
    EndSubSection
EndSection

Kubuntu Hardware Database: 17ab77ba9773d71fe9f5bfa7d8587d78

Revision history for this message
Brian Murray (brian-murray) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

Revision history for this message
Joel Montes de Oca (joelmontes01) wrote :

I will add the needed info soon. Yesterday I screwed up my xserver and I am planning to reinstall because I can't figure out how to fix it and I need a functional computer for my finals. =-O

Revision history for this message
Joel Montes de Oca (joelmontes01) wrote :

Here is the rest of the info you wanted. I am currently running a new install of Kubuntu and the same problem is happening.
uname -a : Linux BlackBird 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

dmesg log is attached to this report. The lspci log will be attached on the following comment.

Revision history for this message
Joel Montes de Oca (joelmontes01) wrote :

This comment has the lspci -vvnn log. Thanks.

Revision history for this message
Sitsofe Wheeler (sitsofe) wrote :

JoelM:
Can you suspend and resume when using the open source nv driver?

Revision history for this message
Joel Montes de Oca (joelmontes01) wrote :

Same thing happened when I used nv.

Changed in linux-source-2.6.20:
assignee: brian-murray → ubuntu-kernel-acpi
importance: Undecided → Medium
status: Needs Info → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote : This bug is now reported against the 'linux' package

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Michele Mangili (mangilimic) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux:
status: Incomplete → Invalid
Curtis Hovey (sinzui)
Changed in linux-source-2.6.20 (Ubuntu):
assignee: Registry Administrators (registry) → nobody
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