Unable to mount Data DVD created under Windows XP or Vista that are in UDF format

Bug #106910 reported by Jerone Young
40
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Low
Unassigned
nautilus (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When attempting to mount a Data DVD in todays (April 15) build of Feisty Gnome gives me this message:
"
Cannot mount Volume

Invalid mount option when attempting to mount the volume "UDF Volume"

"

This same data DVD mounts fine under Windows. This seems to only be a problem with data DVDs as CDs are mounting just fine.
I've tried this on 2 feisty machines and seem the exact same behavior. This is very bad.

Revision history for this message
Michal Pěnka (michal-penka) wrote : UDF

Same problem,

I have created a 4400 MB DAR file (Edgy backup) and burned to DVD (UDF).

Then installed Feisty, inserted the disk and got:
"Invalid mount option when attempting to mount"...

Revision history for this message
Junkhead (go-to-hell6-6-6) wrote : Re: Feisty unable to mount Data DVD Disks

Confirmed here. Trying to install Command and Conquer 3.

Revision history for this message
Michal Pěnka (michal-penka) wrote :

Specifiing the type during a manual mount:

sudo mount -t udf /dev/cdrom /media/cdrom0

.. works.

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Junkhead (go-to-hell6-6-6) wrote :

Mounting the DVD directly using /dev/dvd in a console works as well to fix the problem.

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Jerone Young (jerone) wrote :

This is stilll very much a problem. It's just a gnome problem. This still has to be fixed as a user pops in there DVD and get a message saying it cannot mount it.

Revision history for this message
Michal Pěnka (michal-penka) wrote :

OK, another problem...

I have a original Futurama DVD (more than 4,7 GB) and I tried my "mount -t udf ..." but I can't work with it. I can browse the VIDEO_TS folder, see the files and their size, but when I want to copy them to my HDD, it tells me some error.

I can't even plan the video via VLC Player.

Help please, is this still the bug? It is very annoying and I'm thinking of reverting to edgy :(

Revision history for this message
Michal Pěnka (michal-penka) wrote :

here's my log:

cp /media/cdrom0/VIDEO_TS/* /home/michal/Desktop/
cp: reading `/media/cdrom0/VIDEO_TS/VIDEO_TS.VOB': Input/output error

Revision history for this message
ehtz28 (gaius-artemis) wrote :

Yeap I have the same problem with a Data DVD that I burned with Nero Linux. I works perfectly on Windows XP, you can browse all its content.

Revision history for this message
Michal Pěnka (michal-penka) wrote :

OK, I found that while I'm in the root X session (I know it's not good idea) mounting works. Maybe any privileges problem?

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Sebastien Bacher (seb128) wrote :

does "gnome-mount --device /dev/dvd" works correctly?

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Michal Pěnka (michal-penka) wrote :

I don't have the notebook with me, but next week I'll give it a try. Thanks for response, I'll write it there then.

Revision history for this message
Jerone Young (jerone) wrote :

This bug stil exists! I just burned a DVD under Windows Vista . Trying to mount in Ubuntu I get

Cannot mount volume.

Invalid mount option when attempting to
mount the volume 'UDF Volume'

Revision history for this message
Jerone Young (jerone) wrote :

This link is a patch to Linux udf filesystem driver .. that fixes this issue (I have not tested it):
 http://www.thinkwiki.org/wiki/UDF_2.01_on_Linux

Revision history for this message
levmatta (levmatta) wrote :

I have the problem on Hardy.
Following things I read in the internet I changed my fstab to
/dev/scd0 /media/cdrom0 auto user,noauto,exec,utf8
but still it didd not work.
(The link of the prrevious post I could NOT open).

Revision history for this message
casseen (bulkkasten) wrote :

I had a similar mount problem related to a usb hard drive.

Following line in /etc/fstab was the reason for this error:

/dev/sdb1 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0

ubuntu declared sdb1 as a cdrom drive, which is obviously wrong.
I suggest everybody with this problem to investigate the fstab file.

Revision history for this message
Jerone Young (jerone) wrote :

@cassen
         You shure your talking about the same bug? The device name doesn't matter. Mine is /dev/scd0 and I have the exact same fstab entry

/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0

The problem is Ubuntu does not support multi session UDF formatted CDs, which is the format that Windows XP & Windows Vista uses to create data CDs.

Revision history for this message
Sebastien Bacher (seb128) wrote :

thank you for your bug report, could you try if that's still an issue in hardy? does gnome-mount mount it correctly?

Changed in nautilus:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Jerone Young (jerone) wrote :

Yes this problem is still in Hardy. So anyone who burns a CD using Windows Vista or Windows XP built in CD burning software .. cannot mount the CD in Ubuntu Hardy.

Revision history for this message
Dylan Hunter (dylan-dylanhunter) wrote :

Confirmed - still a problem in Hardy, and no, unfortunately, neither the above gnome-mount thing nor the manual mount work either. When attempting to manually mount, got the below:

-------
mount: block device /dev/scd0 is write-protected, mounting read-only
mount: wrong fs type, bad option, bad superblock on /dev/scd0,
       missing codepage or helper program, or other error
       In some cases useful info is found in syslog - try
       dmesg | tail or so
------

dmesg then showed:

[ 272.797344] UDF-fs: No fileset found
[ 272.854845] ISOFS: Unable to identify CD-ROM format.
[ 341.408507] UDF-fs: No fileset found
[ 341.453989] ISOFS: Unable to identify CD-ROM format.
[ 368.409030] UDF-fs: No fileset found

Revision history for this message
Dylan Hunter (dylan-dylanhunter) wrote :

BTW - fstab is stock - i.e. :

/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0

Revision history for this message
dungeon (smoki00790) wrote :

 OK i sucessfuly mount CD-RW and DVD-RW (burned in Windows):

 sudo mount /dev/scd1 /media/cdrom1 -s -t udf -o ro,user,noauto,exec,umask=0,session=0

 that will mount just last session, if you want to mount whole disk then look which is
the last block with:

 for DVD:

  dvd+rw-mediainfo /dev/dvd

  (look for last track (number) in Track#AA)

 for CD:

  wodim dev='/dev/sr1' -toc

  (look in track:lout lba:)

  That number than add to the end of mount options like this:

 sudo mount /dev/scd1 /media/cdrom1 -s -t udf -o ro,user,noauto,exec,umask=0,session=0,lastblock=266636

 Hope i'm help someone:).

Revision history for this message
Sebastien Bacher (seb128) wrote :

the issue doesn't seem to be a nautilus one

Changed in nautilus:
assignee: desktop-bugs → nobody
status: Incomplete → New
Changed in nautilus:
status: New → Invalid
Revision history for this message
levmatta (levmatta) wrote :

dungeon thanks for the mounting guide but that is way too complicated.

This bug has a "low" priority, and it has been going for quite some time, can anyone take this seriously? So please can anyone fix this and commit it to a package one can download??

Thanks

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi Guys,

Would someone here be willing to test the latest Alpha release for the upcoming Intrepid Ibex 8.10? http://www.ubuntu.com/testing . The reason I ask is that it has a 2.6.26 based kernel and contains some updated patches regarding UDF media. For example:

commit bfb257a5981af805a9394f00f75d3d9f7b611cc0
Author: Jan Kara <email address hidden>
Date: Tue Apr 8 20:37:21 2008 +0200

    udf: Add read-only support for 2.50 UDF media

    This patch implements parsing of metadata partitions and reading of Metadata
    File thus allowing to read UDF 2.50 media. Error resilience is implemented
    through accessing the Metadata Mirror File in case the data the Metadata File
    cannot be read. The patch is based on the original patch by Sebastian Manciulea
    <email address hidden> and Mircea Fedoreanu <email address hidden>.

Bug 243696 had exhibited similar issues to this report and there was confirmation that the newer 2.6.26 based Intrepid kernel resolved the issue for a few. Please let us know your results if you are able to test. Thanks.

Changed in linux:
status: New → Incomplete
Revision history for this message
Jerone Young (jerone) wrote :

Just tested by DDing the CDrom I've been using to test this into a file, and adding it to my Intrepid KVM instance. It sees it as a UDF filesystem and Gnome opens it now without issue. So this is now fixed in Intrepid. So it works now!

Changed in linux:
status: Incomplete → Fix Released
Revision history for this message
Abhishek (bhadotia) wrote :

Got UDF dvds to mount by following ths guide (http://ubuntuforums.org/showpost.php?p=4999342&postcount=10) with the latest hardy kernel (2.6.24-19). Tried this guide with old versions of the kernel but that did not work.
There still some of my DVDs that are not mounting (giving out the same error) but most mount without problem.
Hope this helps.

Revision history for this message
Dylan Hunter (dylan-dylanhunter) wrote : Re: [Bug 106910] Re: Unable to mount Data DVD created under Windows XP or Vista that are in UDF format

And in Intrepid, it "just works," (i.e. put the disk in, and
double-click on it). :)

Quoting abhishek <email address hidden>:

> Got UDF dvds to mount by following ths guide
> (http://ubuntuforums.org/showpost.php?p=4999342&postcount=10) with
> the latest hardy kernel (2.6.24-19). Tried this guide with old
> versions of the kernel but that did not work.
> There still some of my DVDs that are not mounting (giving out the
> same error) but most mount without problem.
> Hope this helps.
>
> --
> Unable to mount Data DVD created under Windows XP or Vista that are
> in UDF format
> https://bugs.launchpad.net/bugs/106910
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Dylan Hunter
Interactive Entrepreneur Making a Difference
http://dylanhunter.com

Revision history for this message
Sonya Finkey (finkey-deactivatedaccount) wrote :

In my Ubuntu Intrepid 8.10, it matters if the CD RW data disk is compressed or not. Ubuntu reads an uncompressed data disk just fine, but as soon as I pop in a compressed one (by Roxio Easy CD Creator 7) , the error message appears about invalid mount option, a dbus error and no reply. Workaround is to use an uncompressed data disk.

Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote :

I am getting this error in Jaunty. Same issue as Dylan - neither gnome-mount nor mounting from the command line works and the same output that he posted:

$ sudo mount -t udf /dev/cdrom /media/dvd
mount: block device /dev/sr0 is write-protected, mounting read-only
mount: wrong fs type, bad option, bad superblock on /dev/sr0,
       missing codepage or helper program, or other error
       In some cases useful info is found in syslog - try
       dmesg | tail or so

$ dmesg | tail
[ 694.199488] sr 1:0:0:0: [sr0] Sense Key : Medium Error [current]
[ 694.199501] Info fld=0x226200
[ 694.199505] sr 1:0:0:0: [sr0] Add. Sense: Unrecovered read error
[ 694.199519] end_request: I/O error, dev sr0, sector 9013248
[ 694.199532] Buffer I/O error on device sr0, logical block 1126656
[ 695.212635] UDF-fs: No VRS found
[ 695.571281] ISOFS: Unable to identify CD-ROM format.
[ 907.787925] UDF-fs: No VRS found
[ 952.829588] UDF-fs: No VRS found
[ 953.147279] ISOFS: Unable to identify CD-ROM format.

This is a UDF data DVD that works correctly in Windows.

Revision history for this message
Abhishek (bhadotia) wrote :

My DVDs are working fine on jaubty even. I've had no problems with the DVDs created in Windows on Ubuntu after Intrepid.

Revision history for this message
Jan Hlodan (wewek) wrote :

Kubuntu 9.04 64b
2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:58:03 UTC 2009

See my bug #377373 https://bugs.edge.launchpad.net/ubuntu/+source/linux/+bug/377373
You are telling that the fix was released on 2008-08-12 but I can still reproduce it!

# modprobe udf
# mount -t udf /dev/sr0 /media/cdrom0/
mount: block device /dev/sr0 is write-protected, mounting read-only
mount: wrong fs type, bad option, bad superblock on /dev/sr0,
       missing codepage or helper program, or other error
       In some cases useful info is found in syslog - try
       dmesg | tail or so
# mount /dev/sr0 /media/cdrom0 -t udf -o ro,user,noauto,exec,umask=0,session=0,lastblock=1
mount: wrong fs type, bad option, bad superblock on /dev/sr0,
       missing codepage or helper program, or other error
       In some cases useful info is found in syslog - try
       dmesg | tail or so

It seems that udf module is loaded.
# lsmod | grep udf
udf 92584 0
crc_itu_t 10496 1 udf
#

# dmesg | tail
[ 515.908073] end_request: I/O error, dev sr0, sector 0
[ 515.911255] end_request: I/O error, dev sr0, sector 8
[ 515.914522] end_request: I/O error, dev sr0, sector 1248
[ 515.917738] end_request: I/O error, dev sr0, sector 2496
[ 515.921450] end_request: I/O error, dev sr0, sector 4
[ 515.924617] end_request: I/O error, dev sr0, sector 0
[ 515.927853] end_request: I/O error, dev sr0, sector 8
[ 515.931434] end_request: I/O error, dev sr0, sector 1248
[ 515.934830] end_request: I/O error, dev sr0, sector 2496
[ 515.934978] UDF-fs: No partition found (1)

I used commercial audio CD for testing which was bought in the music store. The same CD I am able to mount and listen in Ubuntu 8.10 32b!
Please raise the importance from low.

Revision history for this message
Michal Pěnka (michal-penka) wrote :

Ahoj Honzo :)

Well, I solved this problem by reinstalling the system from scratch. I know this isn't even a workaround, but it works. Now I'm using Jaunty amd64 on my HP 6510b and mounting works well. I think the issue can appear after upgrade from previous versions...did you upgrade or installed it from CD?

Sorry for not being much helpful :(

Revision history for this message
Jan Hlodan (wewek) wrote :

Nazdar Michale,
thanx for the reply. But I'm afraid, it won't work. This is the fresh install (no upgrade). First I upgraded from Ubuntu 8.10 32b to Ubuntu 9.04 but the system was broken after that. So I decided to give one more chance to KDE4. And I installed Kubuntu 9.04 64bit from USB disk on my Toshiba Tecra M9.

Revision history for this message
Jan Hlodan (wewek) wrote :

I can still reproduce this issue on Kubuntu 9.04 64 bit.

Changed in linux (Ubuntu):
status: Fix Released → New
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

If you are still experiencing issues with the latest Jaunty release could you please open a new separate bug report. The reason I say this is because Jerone, the original bug reporter, commented this issue was resolved for him back in Intrepid - https://bugs.edge.launchpad.net/ubuntu/+bug/106910/comments/25 . So if you are still experiencing an issue, you likely have a different bug which will likely require a different fix/patch and thus warrants a new bug report. Thanks.

Changed in linux (Ubuntu):
status: New → Fix Released
Revision history for this message
Steadyhndz (sirbeefofmatt) wrote :

I don't know much about linux, I decided to install it to get max fps in my games, but I can't run it that well, too many problems trying to install drivers and crap so I'm going back to windows, but this is my problem and it deals with this...sort of

I have a Windows XP Pro Black edition (Nemesis i think), 1 problem is that it's on an ISO, and when I put it in I get the message about mounting and 'UDF Volume"
I'm running Ubuntu "hardy".

Can anyone give me step by step on how to make it so I can get this thing on my desktop and run the ISO files (someone from the ubuntu forums said it should work easily if I get it on my desktop)

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