Ubuntu
linux package

suspend failure 10.04 HP Pavilion a6110n

Bug #946018 reported by Jason Azat on 2012-03-04

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

Kernel debugging:
1. Fails going into suspend. Hard disk spins down, cpu fan on, psu fan on.
suspend: freeze on re-login screen, hard restart, starts over
hibernate: freeze on blank screen (edit: or re-login screen), hard restart, re-login screen
2. Happens every time.
3. Never has worked.
4. (edit 3/2/12: Tried suspend again to check kernel panic.) No "flashing" caps lock light seen.
5. Not a resume issue as far as I can tell
6. First install same issues, had all updates, HD radeon 5450 video card, 2 gig swap. Just did a fresh install, no updates, only internal video, 5.5gig swap (4 gig ram), still happens.

edit 3/2/12: Took out redundant lspci output.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-generic 2.6.32.38.44
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-38.83-generic 2.6.32.52+drm33.21
Uname: Linux 2.6.32-38-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azatubuntu 1363 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 23'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,103c2a58,00100101'
   Controls : 37
   Simple ctrls : 21
Date: Sat Mar 3 17:26:01 2012
HibernationDevice: RESUME=UUID=3821545f-0d65-4828-8f89-92b41f498edd
InstallationMedia: Ubuntu 10.04.4 LTS "Lucid Lynx" - Release amd64 (20120214.2)
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
MachineType: HP-Pavilion GG781AA-ABA a6110n
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-38-generic root=UUID=ec0258c2-d39c-43a0-828d-ec2ebc3b8f6e ro quiet splash
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.7
RfKill:

SourcePackage: linux
dmi.bios.date: 05/04/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.08
dmi.board.name: NARRA2
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 2.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.08:bd05/04/2007:svnHP-Pavilion:pnGG781AA-ABAa6110n:pvr:rvnASUSTekComputerINC.:rnNARRA2:rvr2.00:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: GG781AA-ABA a6110n
dmi.sys.vendor: HP-Pavilion

See original description

Tags:

Revision history for this message

Jason Azat (13l0yp-jason) wrote on 2012-03-04:

AlsaDevices.txt Edit (519 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (281 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (278 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (48.1 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (4.2 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (10.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (9.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (12.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (431 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (590 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (117.5 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (253.7 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (285.6 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2012-03-04

Changed in linux (Ubuntu):
status:	New → Confirmed

Jason Azat (13l0yp-jason) on 2012-03-04

description:	updated
description:	updated
description:	updated

Jason Azat (13l0yp-jason) on 2012-03-04

description:

updated

Jason Azat (13l0yp-jason) on 2012-03-04

description:

updated

Revision history for this message

Jason Azat (13l0yp-jason) wrote on 2012-03-04:

pm-suspend.log Edit (33.8 KiB, text/plain)

Upstream kernel testing:
original kernel: 2.6.32-38.83-generic
upstream kernel: 2.6.32.52+drm33.21
amd64 packages from here: http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.32.52-lucid/

Using Ubuntu kernel:
        in terminal: sudo pm-suspend
                screen freezes with last image, hard disk stops, cpu and psu fans stay on, unresponsive
         hard restart, opens clean desktop, lost settings
        sudo pm-hibernate
  screen flashes, freezes with last image, hard disk stops, cpu and psu fans stay on, unresponsive
  hard restart, opens all windows from last time.
Using upstream kernel, no gui, ran from prompt
        in terminal: sudo pm-suspend
                monitor turns off, hard disk stops, cpu and psu fans stay on, unresponsive
         hard restart, opens clean prompt
        sudo pm-hibernate
  monitor turns off, hard disk stops, cpu and psu fans stay on, unresponsive
  hard restart, opens prompt with commands from last time.

pm-suspend.log attached.

Revision history for this message

Jason Azat (13l0yp-jason) wrote on 2012-03-05:

Tested with older kernel. Am I doing this right?

downloaded and installed amd64 packages from here:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.31.13-karmic/
no gui, same results as for 2.6.32.52+drm33.21

**** I should also mention, this is a dual boot with Vista, vista installed first.

Jason Azat (13l0yp-jason) on 2012-03-05

summary:

- suspend/hibernate failure
+ suspend/hibernate failure 10.04 HP Pavilion a6110n

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2012-03-05: Re: suspend/hibernate failure 10.04 HP Pavilion a6110n

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.3-rc6 fixed the issue, the tag would be: 'kernel-fixed-upstream-v3.3-rc6'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc6-precise/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Jason Azat (13l0yp-jason) wrote on 2012-03-05:

Thank you for the guidance, Joseph.

testing upstream kernel
using: linux-image-3.2.0-18-generic
from here: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc6-precise/

boots into gui. Have my desktop etc.

from terminal window: sudo pm-suspend
                screen freezes with last image, hard disk stops, cpu and psu fans stay on, unresponsive
         hard restart, opens clean desktop, lost settings
        sudo pm-hibernate
  screen flashes, freezes with following text:
[ 62.773430] [drm] nouveau 0000:00:0d.0: =======0x0060081D=======
[ 62.773430] [drm] nouveau 0000:00:0d.0: =======0x0060081D=======
, hard disk stops, cpu and psu fans stay on, unresponsive
  hard restart, opens all windows from last time.

Also
Took out 2 gig of RAM, rebooted into 2.6.32-38, problem persists. Did this because I read someone else solved a similar issue due to not enough swap, they needed over 2x ram. I have 5.5gig swap, 2 or 4 gig RAM makes no difference.

Cheers

tags:	removed: needs-upstream-testing
tags:	added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Jason Azat (13l0yp-jason) wrote on 2012-03-07:

Tested with kernel 3.3.0-030300rc6-generic for results above.

sorry 3.2.0-18 was a typo. I also tested with that one (basically same results) but the results described above are for 3.3.0-030300rc6-generic.

penalvch (penalvch) on 2012-08-01

summary:	- suspend/hibernate failure 10.04 HP Pavilion a6110n + suspend failure 10.04 HP Pavilion a6110n
description:	updated
tags:	added: needs-upstream-testing suspend removed: hibernate kernel-bug-exists-upstream
description:	updated

Revision history for this message

penalvch (penalvch) wrote on 2012-08-01:

Jason Azat, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream-VERSION-NUMBER', where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream-VERSION-NUMBER', where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

apport-collect -p linux <replace-with-bug-number>

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream-VERSION-NUMBER', where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream-VERSION-NUMBER', where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-10-01:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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suspend failure 10.04 HP Pavilion a6110n

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