Gestures won't work on HP/Compaq mini 311 touchpad

Bug #810653 reported by PeterPall
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The touchpad of the HP Mini 311 seems to be recognized as a touchpad. It partially seems to work, too: I can move the mouse pointer and if I tap on the touchpad this is recognized as a click. This feature tends to be rather hysterical, though, so for a few weeks now I am trying to tell the touchpad to disable tap-on-click while typing. All tools that could help there I am aware of (syndaemon, gnome-mouse-properties, syncmd) seem to know that my touchpad is a touchpad and offer me to change configuration parameters. syncmd even shows the altered value for the parameters afterwards if I try to read them back.
The problem now is that no matter what I am doing my tries to change the sensitivity, gesture, tapping, scroll or any other part of the touchpad's behavior seem to be completely ignored by the touchpad itself: It always stays in the default mode (No two-finger-scroll, no edge or circular scroll, default sensitivity and click-on-tap is enabled).
There already has been a bug report for this issue (Bug #527890) but it is now closed since it was filed against a series of Ubuntu that is no more supported.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-5.6-generic-pae 3.0.0-rc7
Uname: Linux 3.0.0-5-generic-pae i686
NonfreeKernelModules: wl
Architecture: i386
Date: Thu Jul 14 20:06:43 2011
EcryptfsInUse: Yes
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
 LANGUAGE=en_US:en
 LC_TIME=de_DE.UTF-8
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
PeterPall (peterpall) wrote :
Revision history for this message
PeterPall (peterpall) wrote :
Revision history for this message
PeterPall (peterpall) wrote :

This bug has been written since Bug #527890 has expired due to being filed to a series that is unsupported nowadays but still applies to the development branch of ubuntu => I think it is legal to me to mark it as "confirmed"

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Confirmed
Revision history for this message
PeterPall (peterpall) wrote :
Revision history for this message
PeterPall (peterpall) wrote :

Interestingly enough
synclient VertEdgeScroll=1
makes synclient report that VertEdgeScroll is really '1'. Only that vertical edge scrolling still doesn't work afterwards.

Revision history for this message
Bryce Harrington (bryce) wrote :

Hi Peter,

The bug you reference was filed against the linux kernel. Is there a reason you believe the bug is in the X driver (xserver-xorg-input-synaptics) instead? If so, please elaborate.

Also, your description is rather terse and doesn't give me an understanding of the problem you're seeing. Please edit the description and expand on the problem description. For example, identify exactly the steps you follow to reproduce the issue, each of the symptoms experienced, any workarounds you've found and whether they work or not, etc.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
PeterPall (peterpall) wrote :

Didn't know what to file it against. xserver-xorg-input-synaptics seems to feel rather well, though.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Confirmed
PeterPall (peterpall)
description: updated
Revision history for this message
PeterPall (peterpall) wrote :

tuxinvader seems to has found the reason for this problem (see Bug #527890). Seems to be a kernel bug after all; Will copy the relevant part of the text here and then try to find out how to reassign this bug to the kernel:

Hi all,

I was asked to be help some one get vertical scroll working on their HP,
so I've just blown the dust of mine and installed Natty. Vertical Scroll
still broken by default :-(

The problem with scrolling is Ubuntu specific. Kernel.org kernels should
just work.

Ubuntu patches add support for a Dell Precision 4500. There is a lot of
additional code in there for making the Dell work, but it uses a similar
touchpad to the HP (same vendor/product IDs) and that is what breaks
vertical scrolling on the HP.

affects: xserver-xorg-input-synaptics (Ubuntu) → linux-meta (Ubuntu)
Revision history for this message
PeterPall (peterpall) wrote :

Did install a plain vanilla kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline
After that the touchpad behaves much better (less sensitivity and vertical edge scroll is enabled) but it is recognized as a PS/2 mouse with a generic wheel by the kernel and thus not configurable.

But if I can decide if I use a non-configurable touchpad that defaults to a configuration that is barely usable or a non-configureable device that at least works - my choice is plain vanilla.

Thanks a lot,

 Gunter.

Revision history for this message
PeterPall (peterpall) wrote :

Did send the wrong comment to the wrong bug, but part of the contents still applies: The Ubuntu patches seem to affect how the touchpad is recognized by the system. And they at least make sure it is recognized as a touchpad even if they until configuring the touchpad works make it tendentially less usable.

But this does the opposite of answering the question if this is a X or an kernel bug. If anybody does know please reassign this bug at will.

Brad Figg (brad-figg)
affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.3-rc2 fixed the issue, the tag would be: 'kernel-fixed-upstream-v3.3-rc2'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc3-precise/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
Revision history for this message
PeterPall (peterpall) wrote : Re: [Bug 810653] Re: Gestures won't work on HP/Compaq mini 311 touchpad

Will do so on Tuesday.

Kind regards,

Gunter.
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

Joseph Salisbury <email address hidden> schrieb:

Would it be possible for you to test the latest upstream kernel? It
will allow additional upstream developers to examine the issue. Refer to
https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.3 kernel[1] (Not a kernel in the daily directory). Once you've
tested the upstream kernel, please remove the 'needs-upstream-testing'
tag(Only that one tag, please leave the other tags). This can be done by
clicking on the yellow pencil icon next to the tag located at the bottom
of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following
tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel
version 3.3-rc2 fixed the issue, the tag would be: 'kernel-fixed-
upstream-v3.3-rc2'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc3-precise/

** Changed in: linux (Ubuntu)
Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete

** Tags added: needs-upstream-testing

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Title:
Gestures won't work on HP/Compaq mini 311 touchpad

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PeterPall (peterpall)
tags: added: ernel-bug-exists-upstream
removed: needs-upstream-testing
tags: added: precise
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-18.28)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-18.28
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
status: Incomplete → Triaged
tags: added: kernel-bug-exists-upstream
removed: ernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

PeterPall, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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