Ubuntu
alsa-driver package

[1215T, Realtek ALC269VB, Mic, Internal] No sound at all

Bug #770555 reported by Eugene on 2011-04-25

This bug report is a duplicate of: Bug #741825: ATI controllers [1002:4383] and [1002:4383] (rev 40): Intermittent record and jack sense failure. Edit Remove

24

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	alsa-driver (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Mic doesn't work Asus 1215T. Installed alsa, still doesn't work.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: wl fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: eugene 1430 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfbbf4000 irq 16'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,1043841c,00100100'
   Controls : 11
   Simple ctrls : 7
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfbde8000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Mon Apr 25 18:14:29 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110413)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:SB failed
Symptom_Card: Internal Audio - HDA ATI SB
Symptom_DevicesInUse: 1430 1430/dev/snd/pcmC0D0p: eugene F...m pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [1215T, Realtek ALC269VB, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/27/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0304
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1215T
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0304:bd09/27/2010:svnASUSTeKComputerINC.:pn1215T:pvrx.x:rvnASUSTeKComputerINC.:rn1215T:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1215T
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Tags:

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-25:

#1

AlsaDevices.txt Edit (586 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (261 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (46.3 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.5 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (1.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (70.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (784 bytes, text/plain; charset="utf-8")

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-25:

#2

I think it was working for couple minutes with Skype when i used it first time, but then people stopped hearing me and that's it. After this I installed some staff recommended on the forums, but with no luck. Last and first time I know it was somehow working was 04/23/2011 1-3 PM somewhere (GMT -5). (maybe it will help you to track it within log files or something).

Revision history for this message

Steve Murphy (stevemurphy) wrote on 2011-04-26:

#3

I am not seeing this issue on Natty beta 2, the mic works fine. However, I do know of another Ubuntu user with an asus 1215t that has slightly different hardware than mine (different wireless card at least), who showed me this issue on ubuntu 10.04. I will see if his machine has the same issue when running natty from a usb drive tomorrow.

Changed in alsa-driver (Ubuntu):
status:	New → Confirmed

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-26:

#4

I have 11.04 Beta 2, but 10.10 was fine.

Revision history for this message

David Henningsson (diwic) wrote on 2011-04-26:

#5

Hrm, I don't see anything wrong in particular on the codec on this one. Maybe it's the controller? Could you check similarities with bug 741825 - is it intermittent, does jack sense stop working, is "cat /proc/interrupts" showing a lot of interrupts?

Changed in alsa-driver (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-26:

#6

           CPU0
  0: 44217 IO-APIC-edge timer
  1: 229 IO-APIC-edge i8042
  7: 1 IO-APIC-edge
  8: 1 IO-APIC-edge rtc0
  9: 271 IO-APIC-fasteoi acpi
12: 85174 IO-APIC-edge i8042
14: 0 IO-APIC-edge pata_atiixp
15: 0 IO-APIC-edge pata_atiixp
16: 237602 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, brcm80211, hda_intel
17: 1452 IO-APIC-fasteoi ehci_hcd:usb1
18: 34 IO-APIC-fasteoi ohci_hcd:usb5, ohci_hcd:usb6, fglrx[0]@PCI:1:5:0
19: 81 IO-APIC-fasteoi ehci_hcd:usb2, hda_intel
22: 10669 IO-APIC-fasteoi ahci
42: 1 PCI-MSI-edge eth0
NMI: 0 Non-maskable interrupts
LOC: 25797 Local timer interrupts
SPU: 0 Spurious interrupts
PMI: 0 Performance monitoring interrupts
IWI: 0 IRQ work interrupts
RES: 0 Rescheduling interrupts
CAL: 0 Function call interrupts
TLB: 0 TLB shootdowns
TRM: 0 Thermal event interrupts
THR: 0 Threshold APIC interrupts
MCE: 0 Machine check exceptions
MCP: 1 Machine check polls
ERR: 1
MIS: 0

Revision history for this message

David Henningsson (diwic) wrote on 2011-04-26:

#7

> 16: 237602 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, brcm80211, hda_intel

Yep, that's it.

Revision history for this message

Steve Murphy (stevemurphy) wrote on 2011-04-26:

#8

Verified that the machine mentioned earlier that was not working under 10.04 works correctly under 11.04 beta 2. If it helps any, the requested information from another machine running natty 2 with updates is below (int 16 is slightly different due to differing wireless hardware):

smurphy@1215T:~$ cat /proc/interrupts
           CPU0
  0: 442889 IO-APIC-edge timer
  1: 10576 IO-APIC-edge i8042
  7: 1 IO-APIC-edge
  8: 1 IO-APIC-edge rtc0
  9: 2011 IO-APIC-fasteoi acpi
12: 930827 IO-APIC-edge i8042
14: 0 IO-APIC-edge pata_atiixp
15: 0 IO-APIC-edge pata_atiixp
16: 357755 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, ath9k, hda_intel
17: 0 IO-APIC-fasteoi ehci_hcd:usb1
18: 245745 IO-APIC-fasteoi ohci_hcd:usb5, ohci_hcd:usb6, fglrx[0]@PCI:1:5:0
19: 91 IO-APIC-fasteoi ehci_hcd:usb2, hda_intel
22: 19714 IO-APIC-fasteoi ahci
42: 1 PCI-MSI-edge eth0
NMI: 0 Non-maskable interrupts
LOC: 205453 Local timer interrupts
SPU: 0 Spurious interrupts
PMI: 0 Performance monitoring interrupts
IWI: 0 IRQ work interrupts
RES: 0 Rescheduling interrupts
CAL: 0 Function call interrupts
TLB: 0 TLB shootdowns
TRM: 0 Thermal event interrupts
THR: 0 Threshold APIC interrupts
MCE: 0 Machine check exceptions
MCP: 15 Machine check polls
ERR: 1
MIS: 0

Revision history for this message

Steve Murphy (stevemurphy) wrote on 2011-04-26:

#9

Bug 697383 may also have the same underlying issue, but uses a different codec.

Revision history for this message

kc2idf (ubuntu-kc2idf) wrote on 2011-04-28:

#10

Steve, when I run lspci on my 1215T, it identifies the sound hardware as an ATI RS880 [Radeo HD 4200], not a Realtek. As such, my experience that you referenced above might not be relevant to this specific bug.

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-28:

#11

so you think it can be (will be) fixed or i should move on to some staff that works?

Revision history for this message

David Henningsson (diwic) wrote on 2011-04-29:

#12

@Eugene, if you can find a Linux distro, kernel or whatever, where this problem *never* appears, I'm more than eager to hear about it. Current situation is that I don't know how we can completely resolve the problem, and neither does upstream (see http://mailman.alsa-project.org/pipermail/alsa-devel/2011-April/038633.html ).

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-29:

#13

@David Henningsson, I do not know if it is it, but I installed Linux Mint 10 lxde kernel 2.6.35.22 generic i686 + all updates and everything works . I just do not know what do you mean when say "never". If you need any specific information or files, or logs, or something else let me know. As i understand Mint in some way based on Ubuntu.

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-30:

#14

I installed Gnome and pulseaudio microphone stop working, but after pulseaudio was removed it works again in LXDE.

Revision history for this message

Eugene (ylamanosau) wrote on 2011-04-30:

#15

... and finally microphone in Ubuntu 11.04 Unity 2D workes after removing pulseaudio (because of it no volume control on panel). Still have interrupts in line 16 but much lower. So, I guess problem was in pulseaudio. I do not know if pulseaudio can be fixed, but removing it worked for me. (hope it will work more than a day :-)

Revision history for this message

David Henningsson (diwic) wrote on 2011-05-02:

#16

The bug is not in PulseAudio; but PulseAudio accesses the sound card in a way that exposes a bug in the chipset (probably). When I say "never" I mean that it always works successfully even if PulseAudio is installed.

Revision history for this message

jacobwwood (jacobwwood) wrote on 2011-06-14:

#17

I have the same problem on an HP TouchSmart 310-1125f, which also stocks a Realtek ALC269VB, with a clean install of Ubuntu 11.04.

Revision history for this message

Adrian Cayaco (aacayaco) wrote on 2011-07-24:

#18

I also have a bug like this on an ACER Aspire 4750G.

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