Ubuntu
linux package

archos 3 will not mount

Bug #763227 reported by Vanzippee on 2011-04-17

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

Archos 3 vision, when plugged in show ubs connection symbol for ~3s then only shows charging icon. I it does not mount or how up in lsusb list. It worked fine in 10.10.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vanzippee 1356 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd4700000 irq 45'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:14f15051,103c360b,00100000 HDA:80862802,80860101,00100000'
   Controls : 18
   Simple ctrls : 8
Date: Sat Apr 16 20:05:52 2011
HibernationDevice: RESUME=UUID=54a964ac-21d1-4353-ae44-2f6d8cdcbca5
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
MachineType: Hewlett-Packard HP G70 Notebook PC
ProcEnviron:
LANGUAGE=en_CA:en
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=7643f6a6-b053-401d-ae52-3bbf6e31438a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-2.6.38-8-generic N/A
linux-backports-modules-2.6.38-8-generic N/A
linux-firmware 1.50
SourcePackage: linux
Symptom: storage
UdisksMonitorError:
(udisks:1843): udisks-WARNING **: Couldn't call GetAll() to get properties for /org/freedesktop/UDisks/devices/sdc: Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/20/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.32
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 360C
dmi.board.vendor: Wistron
dmi.board.version: 09.48
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd11/20/2008:svnHewlett-Packard:pnHPG70NotebookPC:pvrF.32:rvnWistron:rn360C:rvr09.48:cvnWistron:ct10:cvrChassisVersion:
dmi.product.name: HP G70 Notebook PC
dmi.product.version: F.32
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Vanzippee (vanzippee) wrote on 2011-04-17:

AcpiTables.txt Edit (210.1 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (585 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (381 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (55.9 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (6.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.2.txt Edit (1.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (3.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (533 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (646 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (605 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.6 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (118 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (106.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (253.0 KiB, text/plain; charset="utf-8")
UdevMonitorLog.txt Edit (8.0 KiB, text/plain; charset="utf-8")
UdisksMonitorLog.txt Edit (1.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (625.4 KiB, text/plain; charset="utf-8")

Stefan Höhn (webmaster-untergang) on 2011-05-02

Changed in linux (Ubuntu):
status:	New → Incomplete
status:	Incomplete → Confirmed
status:	Confirmed → New

Brad Figg (brad-figg) on 2011-05-03

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Rémi Menegon (firewave-free) wrote on 2011-05-05:

Syslog warning when player pluged Edit (1.8 KiB, text/plain)

Same problem here with Archos 3 Vision. Bug started with Natty (fresh install)

Attachment contains the syslog warning when plug-in the player.

Revision history for this message

Coffeecat (coffeecat) wrote on 2011-05-12:

I can confirm the same with an Archos 24C Vision tried with x2 64-bit Natty systems and a netbook32-bit Natty installation. It is mounted OK in Maverick.

Revision history for this message

vince (vincentfmvenema) wrote on 2011-05-13:

Same problem here with Archos 3 vision. I use 'Udev-notify’ and see that it is first recorgnized and a few moments later it is disconnected.

Revision history for this message

Coffeecat (coffeecat) wrote on 2011-05-15:

Noticing that this device is mounted in Oneiric with the 2.6.39 kernel, I've installed the 2.6.39-2 kernel in Natty. My Archos mp3 player now automounts as it should in Natty with the 2.6.39-2-generic kernel but not with the 2.6.38-8 kernel.

Revision history for this message

KarlRelton (karllinuxtest-relton) wrote on 2011-05-15:

Bug is logged upstream as https://bugzilla.kernel.org/show_bug.cgi?id=35042
It has a simple fix already in 2.6.39- kernels, though a better fix is in the works.
I don't know if there will be plans to propose a fix for an upcoming 2.6.38.stable.

Revision history for this message

Stefan Höhn (webmaster-untergang) wrote on 2011-05-16:

After update Ubuntu to 2.6.39.0 Kernel, Archos does automount again. Thank you.

Revision history for this message

KarlRelton (karllinuxtest-relton) wrote on 2011-05-22:

It is now fixed in the 2.6.38.7 upstream stable release also - so will be trickly into the stock Natty kernel in the not too distant future.

Revision history for this message

Philipp Schlesinger (philipp-sadleder) wrote on 2011-06-17:

With linux-image-2.6.38-10-generic 2.6.38-10.44 the Archos 3 vision works here.
Could someone else confirm that behavior, please?

Rémi Menegon (firewave-free) on 2011-06-17

Changed in linux (Ubuntu):
status:	Confirmed → Fix Released

Mohamad (gevara-89) on 2013-05-26

affects:

linux (Ubuntu) → ubuntu-community

Andrea Corbellini (andrea.corbellini) on 2013-05-26

affects:	ubuntu-community → linux (Ubuntu)
no longer affects:	getting-started-with-ubuntu-12.04 (Ubuntu)

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archos 3 will not mount

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