Ubuntu
linux package

Linux 2.6.38-8-generic doesn't boot on Toshiba Satellite A60

Bug #759094 reported by henk0775 on 2011-04-12

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Linux 2.6.38-8-generic doesn't boot on Toshiba Satellite A60. It happens very early in boot process, so I can't gather any info. If I boot in not silent mode, I get in the screen a output of error of kernel, I think, but I can't read because it scroll very fast. The CPU is a Pentium 4 dual-core 3Ghz 1MB cache. The board is a ATI based. This bug doesn't affect 2.6.35-X kernel.

WORKAROUND: acpi=off

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.35-28.49-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alex 1606 F.... pulseaudio
CRDA: Error: [Errno 2] File o directory non esistente
Card0.Amixer.info:
Card hw:0 'IXP'/'ATI IXP rev 0 with ALC250 at 0xf0000400, irq 17'
   Mixer name : 'Realtek ALC250 rev 2'
   Components : 'AC97a:414c4752'
   Controls : 33
   Simple ctrls : 21
Card1.Amixer.info:
Card hw:1 'Modem'/'ATI IXP Modem rev 1 at 0xf0000500, irq 17'
   Mixer name : 'Silicon Laboratory Si3036,8 rev 7'
   Components : 'AC97m:53494c27'
   Controls : 3
   Simple ctrls : 3
Card1.Codecs.codec97.0.mc97.1.1:
1-1/0: Silicon Laboratory Si3036,8 rev 7

Extended modem ID: codec=1 LIN1
Modem status : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC)
Line1 rate : 8000Hz
Date: Tue Apr 12 21:03:15 2011
Frequency: I don't know.
HibernationDevice: RESUME=UUID=ba46d418-8a2f-4912-9c0a-9efdb0fa32c9
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lsusb:
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite A60
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcEnviron:
LANGUAGE=it_IT:en
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-28-generic root=UUID=33b8e9ec-ca95-474b-a86d-f06e0f0c080c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-2.6.35-28-generic N/A
linux-backports-modules-2.6.35-28-generic N/A
linux-firmware 1.50
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to natty on 2011-04-12 (0 days ago)
dmi.bios.date: 03/04/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.90
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 8
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.90:bd03/04/2005:svnTOSHIBA:pnSatelliteA60:pvrPSA60E-09505UIT:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct8:cvrVersion1.0:
dmi.product.name: Satellite A60
dmi.product.version: PSA60E-09505UIT
dmi.sys.vendor: TOSHIBA

See original description

Tags:

Revision history for this message

henk0775 (felici-alex-gmail) wrote on 2011-04-12:

lshw.out Edit (9.0 KiB, text/plain)
AcpiTables.txt Edit (83.8 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (522 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (267 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (266 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (47.2 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (4.7 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
Card1.Amixer.values.txt Edit (474 bytes, text/plain; charset="utf-8")
Card1.Codecs.codec97.0.mc97.1.1.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (522 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.1 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (601 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.3 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (76.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (189.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (159.9 KiB, text/plain; charset="utf-8")

Revision history for this message

henk0775 (felici-alex-gmail) wrote on 2011-04-12:

Update!!! acpi=off works. But now sound is somehow doubled. I can't explain but I try. It's a sort of echo after half a second.

Revision history for this message

fab (fab-head) wrote on 2011-04-30:

Hi there

Natty (2.6.38-8-generic) doesn't boot on my wife's Toshiba Satellite A60 as well after the upgrade from Maverik.
It doesn't boot from Natty's Live CD either.
Same situation as the OP.

The error code is 0x67/0x6c

acpi=off makes it boot but doing so there is no USB and PCMCIA connectivity.

Kernel 2.6.35 from Maverik works, while 2.6.39-rc4 outputs the same error code.

Brad Figg (brad-figg) on 2011-05-04

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

fab (fab-head) wrote on 2011-05-10:

Hi again,

I've just added the xorg-edgers ppa (https://launchpad.net/~xorg-edgers/+archive/ppa) and installed kernel 2.6.39-1.6
This kernel allows Ubuntu to boot without setting acpi=off

Hope this helps finding a solution.

Revision history for this message

penalvch (penalvch) wrote on 2012-04-04:

henk0775, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

description:	updated
Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-04:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Linux 2.6.38-8-generic doesn't boot on Toshiba Satellite A60

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