Kernel Oops - BUG: unable to handle kernel paging request at ffffc900378a6000; RIP: 0010:[<ffffffffa0188d3e>] [<ffffffffa0188d3e>] i915_batchbuffer_info+0x10e/0x160 [i915]

Bug #751436 reported by Wagner Macedo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After I closed my laptop lid, my display shutdown and the system didn't come back. Even using Ctrl+Alt+F1 to go to tty console, the system didn't answer.

Note 1: I'm using Natty Beta1 (updated) with Unity interface.
Note 2: The action "When laptop lid is closed" on Power Management is set to "Blank screen".

ProblemType: KernelOops
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-7-generic 2.6.38-7.39
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: wagner 1445 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6afc000 irq 48'
   Mixer name : 'IDT 92HD71B7X'
   Components : 'HDA:111d76b2,102802aa,00100302'
   Controls : 24
   Simple ctrls : 15
Date: Tue Apr 5 10:39:27 2011
Failure: oops
Frequency: This has only happened once.
HibernationDevice: RESUME=UUID=3e1ec513-8811-4eb9-9eb5-980d89cdc609
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110329.1)
MachineType: Dell Inc. Inspiron 1545
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=a52de098-fb35-401f-967a-0df08ddbe481 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-7-generic N/A
 linux-backports-modules-2.6.38-7-generic N/A
 linux-firmware 1.49
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at ffffc900378a6000
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0W299R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0W299R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

Revision history for this message
Wagner Macedo (wagnerluis1982) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

wagnerluis1982, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

summary: - BUG: unable to handle kernel paging request at ffffc900378a6000
+ Kernel Oops - BUG: unable to handle kernel paging request at
+ ffffc900378a6000; RIP: 0010:[<ffffffffa0188d3e>] [<ffffffffa0188d3e>]
+ i915_batchbuffer_info+0x10e/0x160 [i915]
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.