Ubuntu
linux package

Plugging in usb key: the device is not recognized and certainly not mounted

Bug #750767 reported by Nick Dokos on 2011-04-04

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

/var/log/messages shows this when I plug in the key (running the nvidia beta driver, hence the tainting I believe):

Apr 4 17:16:53 alphaville kernel: [16480.010583] usb 3-3: new high speed USB device using xhci_hcd and address 0
Apr 4 17:16:53 alphaville kernel: [16480.035903] xhci_hcd 0000:45:00.0: WARN: short transfer on control ep
Apr 4 17:16:53 alphaville kernel: [16480.037156] xhci_hcd 0000:45:00.0: WARN: short transfer on control ep
Apr 4 17:16:53 alphaville kernel: [16480.038026] xhci_hcd 0000:45:00.0: WARN: short transfer on control ep
Apr 4 17:16:53 alphaville kernel: [16480.039408] xhci_hcd 0000:45:00.0: WARN: short transfer on control ep
Apr 4 17:16:53 alphaville kernel: [16480.051364] PGD 1a2c067 PUD 1a30063 PMD 1187c3067 PTE 0
Apr 4 17:16:53 alphaville kernel: [16480.051380] CPU 1
Apr 4 17:16:53 alphaville kernel: [16480.051382] Modules linked in: btusb tpm_infineon bluetooth snd_hda_codec_idt arc4 pcmcia iwlagn snd_hda_intel snd_hda_codec snd_hwdep snd_pcm iwlcore snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq nvidia(P) ppdev joydev mac80211 hp_wmi r852 sm_common snd_timer cfg80211 nand nand_ids nand_ecc video snd_seq_device tpm_tis yenta_socket tpm mtd output parport_pc tpm_bios pcmcia_rsrc pcmcia_core hp_accel lis3lv02d input_polldev snd intel_ips psmouse serio_raw xhci_hcd intel_agp soundcore snd_page_alloc lp parport usbhid hid firewire_ohci sdhci_pci e1000e firewire_core sdhci led_class crc_itu_t ahci libahci
Apr 4 17:16:53 alphaville kernel: [16480.051452]
Apr 4 17:16:53 alphaville kernel: [16480.051457] Pid: 7336, comm: modprobe Tainted: P D 2.6.35-28-generic #50-Ubuntu 1521/HP EliteBook 8540w
Apr 4 17:16:53 alphaville kernel: [16480.051461] RIP: 0010:[<ffffffff812b7eee>] [<ffffffff812b7eee>] module_bug_finalize+0x7e/0xd0
Apr 4 17:16:53 alphaville kernel: [16480.051468] RSP: 0018:ffff880089891d80 EFLAGS: 00010246
Apr 4 17:16:53 alphaville kernel: [16480.051472] RAX: ffffffffa0e42298 RBX: ffffffff817d6acc RCX: 000000000000000b
Apr 4 17:16:53 alphaville kernel: [16480.051475] RDX: ffffffffa0c8d858 RSI: ffffc9001329af16 RDI: ffffffff817d6acd
Apr 4 17:16:53 alphaville kernel: [16480.051479] RBP: ffff880089891d88 R08: ffffffffa0e42120 R09: ffffc9001329b9b0
Apr 4 17:16:53 alphaville kernel: [16480.051482] R10: ffffc9001329af0c R11: 000000000000000c R12: ffffc9001329b0f0
Apr 4 17:16:53 alphaville kernel: [16480.051486] R13: ffffc9001329b3b0 R14: ffffffff817a67b7 R15: 0000000000000006
Apr 4 17:16:53 alphaville kernel: [16480.051490] FS: 00007f6563d89700(0000) GS:ffff880001e40000(0000) knlGS:0000000000000000
Apr 4 17:16:53 alphaville kernel: [16480.051494] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
Apr 4 17:16:53 alphaville kernel: [16480.051497] CR2: ffffffffa0c8d860 CR3: 00000000a3fff000 CR4: 00000000000006e0
Apr 4 17:16:53 alphaville kernel: [16480.051501] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Apr 4 17:16:53 alphaville kernel: [16480.051505] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Apr 4 17:16:53 alphaville kernel: [16480.051509] Process modprobe (pid: 7336, threadinfo ffff880089890000, task ffff8800a3cb44a0)
Apr 4 17:16:53 alphaville kernel: [16480.051514] ffffc9001329b330 ffff880089891df8 ffffffff8103273f ffffffff812c3970
Apr 4 17:16:53 alphaville kernel: [16480.051520] <0> ffffffffa0e42120 ffffc9001328a000 ffffc9001329b070 ffffc9001329af0c
Apr 4 17:16:53 alphaville kernel: [16480.051526] <0> ffffc9001329b9b0 ffff880089891df8 ffffffffa0e42120 ffffc9001328a000
Apr 4 17:16:53 alphaville kernel: [16480.051543] [<ffffffff8103273f>] module_finalize+0x11f/0x160
Apr 4 17:16:53 alphaville kernel: [16480.051551] [<ffffffff812c3970>] ? generic_swap+0x0/0x30
Apr 4 17:16:53 alphaville kernel: [16480.051561] [<ffffffff8109bb55>] load_module+0xc65/0x1140
Apr 4 17:16:53 alphaville kernel: [16480.051569] [<ffffffff811533e2>] ? vfs_write+0x132/0x1a0
Apr 4 17:16:53 alphaville kernel: [16480.051574] [<ffffffff8109c092>] sys_init_module+0x62/0x200
Apr 4 17:16:53 alphaville kernel: [16480.051582] [<ffffffff8100a0f2>] system_call_fastpath+0x16/0x1b
Apr 4 17:16:53 alphaville kernel: [16480.051639] RSP <ffff880089891d80>
Apr 4 17:16:53 alphaville kernel: [16480.051645] ---[ end trace 59bf57d2dcb14d91 ]---

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-28-generic 2.6.35-28.50
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/hwC1D1', '/dev/snd/hwC1D2', '/dev/snd/hwC1D3', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd7520000 irq 47'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c1521,00100202 HDA:11c11040,103c3066,00100200'
   Controls : 19
   Simple ctrls : 13
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
   Mixer name : 'Nvidia ID a'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

Date: Mon Apr 4 17:16:24 2011
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=86aedf45-38dd-41b9-929e-e2f0cfc111dd
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
MachineType: Hewlett-Packard HP EliteBook 8540w
PccardctlIdent:
Socket 0:
   product info: "RICOH", "Bay8Controller", "", ""
   manfid: 0x0000, 0x0000
   function: 254 (unknown)
PccardctlStatus:
Socket 0:
   3.3V 16-bit PC Card
   Subdevice 0 (function 0) [unbound]
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.35-28-generic root=UUID=c9a74a55-36db-4c67-8cdc-097c0cced3d8 ro PROFILE=internal
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.5
SourcePackage: linux
Symptom: storage
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
dmi.bios.date: 06/22/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CVD Ver. F.0A
dmi.board.name: 1521
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 32.30
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CVDVer.F.0A:bd06/22/2010:svnHewlett-Packard:pnHPEliteBook8540w:pvr:rvnHewlett-Packard:rn1521:rvrKBCVersion32.30:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8540w
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Nick Dokos (nicholas-dokos) wrote on 2011-04-04:

AcpiTables.txt Edit (618.7 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (755 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (83.0 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.7 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (141 bytes, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (913 bytes, text/plain; charset="utf-8")
Card1.Codecs.codec.1.txt Edit (913 bytes, text/plain; charset="utf-8")
Card1.Codecs.codec.2.txt Edit (913 bytes, text/plain; charset="utf-8")
Card1.Codecs.codec.3.txt Edit (913 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (52.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (276 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (18.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (631 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.3 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (119 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (139.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (322.2 KiB, text/plain; charset="utf-8")
UdevMonitorLog.txt Edit (1.1 KiB, text/plain; charset="utf-8")
UserAsoundrc.txt Edit (293 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (201.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Nick Dokos (nicholas-dokos) wrote on 2011-04-04:

I tested with the current build of the mainline kernel: the device is seen, I can mount it and I can see the files.
(OTOH, perhaps not surprisingly, graphics will not start: I take it the upstream kernel is allergic to the nvidia
driver)

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-03-25:

Nick Dokos, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Nick Dokos (nicholas-dokos) wrote on 2012-03-25:

I have not used 10.10 in a while now: it was never a problem with 11.04. I have not tried with more recent releases.

As mentioned above, it was not a problem even back then with the mainline kernel, so I suspect this can be closed.
If somebody is still running 10.10 and it is still a problem there, the bug report can be reopened.

Revision history for this message

penalvch (penalvch) wrote on 2012-03-25:

Nick Dokos, this bug report is being closed due to your last comment. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status:	Incomplete → Invalid

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntulinux package

Plugging in usb key: the device is not recognized and certainly not mounted

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package