Kernel Oops - BUG: unable to handle kernel NULL pointer dereference at 0000009c; EIP is at __ticket_spin_lock+0x8/0x20

Bug #748773 reported by motang
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

I right clicked on the Unity panel and selected eject for my thumb drive and I encountered the kernel error.

ProblemType: KernelOops
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-7-generic 2.6.38-7.39
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mram 1350 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd2300000 irq 16'
   Mixer name : 'Realtek ALC272X'
   Components : 'HDA:10ec0272,1025028d,00100001'
   Controls : 16
   Simple ctrls : 9
Date: Sat Apr 2 18:58:34 2011
Failure: oops
HibernationDevice: RESUME=UUID=32c9b5b9-f76d-4614-a548-ebac63e4c057
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire 5532
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=ee549bd8-00a7-4ce0-a212-c322e42b1aba ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-7-generic N/A
 linux-backports-modules-2.6.38-7-generic N/A
 linux-firmware 1.49
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: BUG: unable to handle kernel NULL pointer dereference at 0000009c
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.name: Aspire 5532
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd08/24/2009:svnAcer:pnAspire5532:pvrV1.05:rvnAcer:rnAspire5532:rvrV1.05:cvnAcer:ct10:cvrV1.05:
dmi.product.name: Aspire 5532
dmi.product.version: V1.05
dmi.sys.vendor: Acer

Revision history for this message
motang (mohan-ram) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

motang, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

summary: - BUG: unable to handle kernel NULL pointer dereference at 0000009c
+ Kernel Oops - BUG: unable to handle kernel NULL pointer dereference at
+ 0000009c; EIP is at __ticket_spin_lock+0x8/0x20
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
motang (mohan-ram) wrote :

Seems fine now, thanks.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

There is a test kernel available for this bug at:
  http://people.canonical.com/~apw/lp922906-precise/

Can you test this kernel and report back in bug 922906 where or not the test kernel resolved this bug?

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