Ubuntu
linux package

USB 3.0 ports stopped working with 2.6.35-28-generic

Bug #738586 reported by Kaini on 2011-03-20

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

The two USB 3.0 ports stopped working with the most recent stable kernel update (2.6.35-28-generic; I had 2.6.35-27-generic before). Devices I plug in get power but are not recognized by the system. The USB port is missing in "lsusb" too.

If I boot the old kernel the ports work.

I have attached the output of uname, lspci, lsusb and dmesg for each, the new and the old, kernel version.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-generic 2.6.35.28.36
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-27.48-generic 2.6.35.11
Uname: Linux 2.6.35-27-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC275 Analog [ALC275 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1906 F.... pulseaudio
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xea200000 irq 48'
   Mixer name : 'Realtek ALC275'
   Components : 'HDA:10ec0275,104d4f00,00100005'
   Controls : 16
   Simple ctrls : 9
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xe3080000 irq 17'
   Mixer name : 'Nvidia GPU 14 HDMI/DP'
   Components : 'HDA:10de0014,104d4f00,00100100'
   Controls : 16
   Simple ctrls : 4
Date: Sun Mar 20 09:08:31 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Sony Corporation VPCF13C5E
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.35-27-generic root=UUID=eaf7e6f9-524a-4f89-999a-9521d49c0c78 ro i8042.nopnp quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=de_AT.utf8
SHELL=/bin/zsh
RelatedPackageVersions: linux-firmware 1.38.4
SourcePackage: linux
dmi.bios.date: 09/03/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0180Y9
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0180Y9:bd09/03/2010:svnSonyCorporation:pnVPCF13C5E:pvrC606VTXW:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCF13C5E
dmi.product.version: C606VTXW
dmi.sys.vendor: Sony Corporation

Tags:

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

AcpiTables.txt Edit (258.0 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (993 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (721 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (64.6 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (11.0 KiB, text/plain; charset="utf-8")
Card1.Amixer.values.txt Edit (502 bytes, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.1.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.2.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.3.txt Edit (1.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.0 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (591 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (17.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (528 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.2 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.2 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (240 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (150.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (330.9 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (208.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

new.lsusb.txt Edit (420 bytes, text/plain)

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

new.dmesg.txt Edit (66.4 KiB, text/plain)

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

new.lspci.txt Edit (2.5 KiB, text/plain)

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

new.uname.txt Edit (92 bytes, text/plain)

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

old.dmesg.txt Edit (67.4 KiB, text/plain)

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

old.lspci.txt Edit (2.5 KiB, text/plain)

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

old.lsusb.txt Edit (529 bytes, text/plain)

Revision history for this message

Kaini (kaini) wrote on 2011-03-20:

old.uname.txt Edit (93 bytes, text/plain)

Revision history for this message

Julian Wiedmann (jwiedmann) wrote on 2011-03-27:

#10

Could you please test the kernel that is currently sitting in -proposed? (2.6.35-28.50)

Revision history for this message

Kaini (kaini) wrote on 2011-03-27:

#11

Works with -proposed.

Revision history for this message

Julian Wiedmann (jwiedmann) wrote on 2011-03-27:

#12

Nice.

(subscribing Manoj Iyer)
Manoj,
from looking at the diff 2.6.35-27.48 -> 2.6.35-28.49 -> 2.6.35-28.50, this (temporary) regression might have been caused by
"mmc: make sdhci work with ricoh mmc controller"
and fixed in -proposed by
"mmc: sdhci-pci: add ricoh e822 pci id with device specific quirks" (the laptop has an e822 card reader).

If the missing quirk really broke detection for *other* devices - are there any ricoh card readers out there that might still need a similar quirk?

Brad Figg (brad-figg) on 2011-05-04

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-07-27:

#13

Kaini, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

apport-collect -p linux <replace-with-bug-number>

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-09-26:

#14

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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USB 3.0 ports stopped working with 2.6.35-28-generic

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