Ubuntu
linux package

Shutdown restarts the computer

Bug #735868 reported by Andy Gherna on 2011-03-16

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Whenever I shutdown Ubuntu, my computer reboots instead of shutting down. This happens either shutting down:
- from the shut down menu
- pressing the power button and selecting Shut Down in the dialog
- issuing sudo shutdown -h NOW

Running a uname -a gives:
andy@argherna-01:~$ uname -a
Linux argherna-01 2.6.35-27-generic #48-Ubuntu SMP Tue Feb 22 20:25:29 UTC 2011 i686 GNU/Linux

andy@argherna-01:~$ lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

My hardware is a Gateway 450 ROG (old laptop). I freshly installed 10.10 due to a failed upgrade from 9.10 to 10.04. Thanks for your help.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-27-generic 2.6.35-27.48
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-27.48-generic 2.6.35.11
Uname: Linux 2.6.35-27-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: andy 1328 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9752,53 at irq 10'
   Mixer name : 'SigmaTel STAC9752,53'
   Components : 'AC97a:83847652'
   Controls : 38
   Simple ctrls : 24
Date: Tue Mar 15 21:05:15 2011
HibernationDevice: RESUME=UUID=449bfce9-fc64-4f83-9ae5-5b8dae6f3643
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lsusb:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gateway Gateway 450ROG
PccardctlIdent:
Socket 0:
   no product info available
Socket 1:
   no product info available
PccardctlStatus:
Socket 0:
   no card
Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-27-generic root=UUID=9d75b8ef-40c7-4e6e-932e-7f2287f9f935 ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.4
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
dmi.bios.date: 04/03/2003
dmi.bios.vendor: Gateway
dmi.bios.version: 40.01.04
dmi.board.name: Gateway 450ROG
dmi.board.vendor: Gateway
dmi.board.version: Rev 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Gateway
dmi.chassis.version: QPR46A01
dmi.modalias: dmi:bvnGateway:bvr40.01.04:bd04/03/2003:svnGateway:pnGateway450ROG:pvrRev1:rvnGateway:rnGateway450ROG:rvrRev1.0:cvnGateway:ct10:cvrQPR46A01:
dmi.product.name: Gateway 450ROG
dmi.product.version: Rev 1
dmi.sys.vendor: Gateway

Tags:

Revision history for this message

Andy Gherna (argherna) wrote on 2011-03-16:

AcpiTables.txt Edit (123.4 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (589 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (323 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (622 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (47.7 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (5.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (306 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (553 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (11.2 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (749 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (525 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (86.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (200.2 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (230.3 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2011-05-04

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-07-27:

Andy Gherna, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

apport-collect -p linux <replace-with-bug-number>

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Andy Gherna (argherna) wrote on 2012-08-08: Re: [Bug 735868] Re: Shutdown restarts the computer

Download full text (5.9 KiB)

This is no longer an issue for me since I have a new laptop and I'm
using ubuntu 12.04. It can be marked as closed.

Andy Gherna
<email address hidden>

On Fri, Jul 27, 2012 at 2:13 PM, Christopher M. Penalver
<email address hidden> wrote:
> Andy Gherna, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
> Please see this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> We were wondering if this is still an issue in a supported release? If
> so, could you please test for this with the latest development release
> of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available? It
> will allow additional upstream developers to examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the
> kernel in the daily folder, but the one all the way at the bottom. Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. As well, please comment on
> which kernel version specifically you tested.
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream', and comment
> as to why specifically you were unable to test it.
>
> Please let us know your results. Thanks in advance.
>
> Helpful Bug Reporting Links:
> https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
> https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
> https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
> https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/735868
>
> Title:
> Shutdown restarts the computer
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Whenever I shutdown Ubuntu, my computer reboots instead of shutting down. This happens either shutting down:
> - from the shut down menu
> - pressing the power button and selecting Shut Down in the dialog
> - issuing sudo shutdown -h NOW
>
> Running a uname -a gives:
> andy@argherna-01:~$ uname -a
> Linux argherna-01 2.6.35-27-generic...

This is no longer an issue for me since I have a new laptop and I'm
using ubuntu 12.04. It can be marked as closed.

Andy Gherna
argherna@gmail.com

On Fri, Jul 27, 2012 at 2:13 PM, Christopher M. Penalver
<christopher.penalver@gmx.com> wrote:
> Andy Gherna, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
> Please see this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> We were wondering if this is still an issue in a supported release? If
> so, could you please test for this with the latest development release
> of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available? It
> will allow additional upstream developers to examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the
> kernel in the daily folder, but the one all the way at the bottom. Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. As well, please comment on
> which kernel version specifically you tested.
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream', and comment
> as to why specifically you were unable to test it.
>
> Please let us know your results. Thanks in advance.
>
> Helpful Bug Reporting Links:
> https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
> https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
> https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
> https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/735868
>
> Title:
>   Shutdown restarts the computer
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Whenever I shutdown Ubuntu, my computer reboots instead of shutting down.  This happens either shutting down:
>   - from the shut down menu
>   - pressing the power button and selecting Shut Down in the dialog
>   - issuing sudo shutdown -h NOW
>
>   Running a uname -a gives:
>   andy@argherna-01:~$ uname -a
>   Linux argherna-01 2.6.35-27-generic #48-Ubuntu SMP Tue Feb 22 20:25:29 UTC 2011 i686 GNU/Linux
>
>   andy@argherna-01:~$ lsb_release -rd
>   Description:  Ubuntu 10.10
>   Release:      10.10
>
>   My hardware is a Gateway 450 ROG (old laptop).  I freshly installed
>   10.10 due to a failed upgrade from 9.10 to 10.04.  Thanks for your
>   help.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 10.10
>   Package: linux-image-2.6.35-27-generic 2.6.35-27.48
>   Regression: Yes
>   Reproducible: Yes
>   ProcVersionSignature: Ubuntu 2.6.35-27.48-generic 2.6.35.11
>   Uname: Linux 2.6.35-27-generic i686
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
>   Architecture: i386
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  andy       1328 F.... pulseaudio
>   CRDA: Error: [Errno 2] No such file or directory
>   Card0.Amixer.info:
>    Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9752,53 at irq 10'
>      Mixer name : 'SigmaTel STAC9752,53'
>      Components : 'AC97a:83847652'
>      Controls      : 38
>      Simple ctrls  : 24
>   Date: Tue Mar 15 21:05:15 2011
>   HibernationDevice: RESUME=UUID=449bfce9-fc64-4f83-9ae5-5b8dae6f3643
>   InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
>   Lsusb:
>    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: Gateway Gateway 450ROG
>   PccardctlIdent:
>    Socket 0:
>      no product info available
>    Socket 1:
>      no product info available
>   PccardctlStatus:
>    Socket 0:
>      no card
>    Socket 1:
>      no card
>   ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-27-generic root=UUID=9d75b8ef-40c7-4e6e-932e-7f2287f9f935 ro quiet splash
>   ProcEnviron:
>    LANG=en_US.utf8
>    SHELL=/bin/bash
>   RelatedPackageVersions: linux-firmware 1.38.4
>   RfKill:
>    0: phy0: Wireless LAN
>         Soft blocked: no
>         Hard blocked: no
>   SourcePackage: linux
>   dmi.bios.date: 04/03/2003
>   dmi.bios.vendor: Gateway
>   dmi.bios.version: 40.01.04
>   dmi.board.name: Gateway 450ROG
>   dmi.board.vendor: Gateway
>   dmi.board.version: Rev 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Gateway
>   dmi.chassis.version: QPR46A01
>   dmi.modalias: dmi:bvnGateway:bvr40.01.04:bd04/03/2003:svnGateway:pnGateway450ROG:pvrRev1:rvnGateway:rnGateway450ROG:rvrRev1.0:cvnGateway:ct10:cvrQPR46A01:
>   dmi.product.name: Gateway 450ROG
>   dmi.product.version: Rev 1
>   dmi.sys.vendor: Gateway
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/735868/+subscriptions

Revision history for this message

penalvch (penalvch) wrote on 2012-08-08:

Andy Gherna, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/735868/comments/3 regarding you using a new laptop. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status:	Incomplete → Invalid

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