[Natty] Cannot shutdown from with GDM/Gnome Session

Bug #729675 reported by Noel J. Bergman
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

For the past couple of weeks, I have been unable to do a shutdown or reboot either via sudo from a console window or from the menu, whereas I can reliably do it by switching to a virtual TTY and running the command from there.

This is reproducible, so please advise as to what further diagnostic data would be of help.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-5-generic 2.6.38-5.32
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Uname: Linux 2.6.38-5-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: noel 1685 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe220000 irq 48'
   Mixer name : 'Analog Devices AD1984'
   Components : 'HDA:11d41984,17aa20bb,00100400'
   Controls : 31
   Simple ctrls : 19
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7KHT24WW-1.08'
   Mixer name : 'ThinkPad EC 7KHT24WW-1.08'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Sat Mar 5 09:06:13 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha amd64 (20100601)
MachineType: LENOVO 64577WU
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: root=UUID=ac4ccc70-26e3-44dd-a6cf-715d1226eeb4 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-5-generic N/A
 linux-backports-modules-2.6.38-5-generic N/A
 linux-firmware 1.48
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Mar 5 08:18:59 localhost kernel: [51758.630336] input: Virtual ThinkFinger Keyboard as /devices/virtual/input/input9
 Mar 5 08:19:20 localhost kernel: [51779.644538] input: Virtual ThinkFinger Keyboard as /devices/virtual/input/input10
 Mar 5 08:20:47 localhost kernel: [51866.540071] CE: hpet increased min_delta_ns to 20113 nsec
dmi.bios.date: 04/08/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 7LETC7WW (2.27 )
dmi.board.name: 64577WU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7LETC7WW(2.27):bd04/08/2010:svnLENOVO:pn64577WU:pvrThinkPadT61p:rvnLENOVO:rn64577WU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 64577WU
dmi.product.version: ThinkPad T61p
dmi.sys.vendor: LENOVO

Revision history for this message
Noel J. Bergman (noeljb) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Noel J. Bergman (noeljb) wrote :

Apparently, a lot of people are seeing this bug: http://ubuntuforums.org/showthread.php?t=1745593

Revision history for this message
penalvch (penalvch) wrote :

Noel J. Bergman, thank you for reporting this and helping make Ubuntu better. Natty reached EOL on October 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag:
needs-upstream-testing

This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text:
needs-upstream-testing

If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Tips:
https://help.ubuntu.com/community/ReportingBugs

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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