Ubuntu
linux package

Can't suspend on Lenovo ThinkPad T500

Bug #727256 reported by ranbo on 2011-03-01

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

I can't suspend on a Lenovo ThinkPad T500, using Ubuntu 10.10 64-bit. It worked fine under 10.04. When I try to suspend, the screen goes dark, and then almost immediately goes to the "unlock screen" prompt, i.e., almost immediately wakes back up.

I see in /var/log/syslog that I'm getting an "error -5" in tpm_tis, and then a message "some devices failed to suspend":

Mar 1 09:19:43 wilsonr kernel: [ 80.493132] PM: Syncing filesystems ... done.
Mar 1 09:19:43 wilsonr kernel: [ 80.494418] PM: Preparing system for mem sleep
Mar 1 09:19:45 wilsonr kernel: [ 81.000687] Freezing user space processes ... (elapsed 0.02 seconds) done.
Mar 1 09:19:45 wilsonr kernel: [ 81.021344] Freezing remaining freezable tasks ... (elapsed 0.02 seconds) done.
Mar 1 09:19:45 wilsonr kernel: [ 81.041399] PM: Entering mem sleep
Mar 1 09:19:45 wilsonr kernel: [ 81.041542] Suspending console(s) (use no_console_suspend to debug)
Mar 1 09:19:45 wilsonr kernel: [ 81.082119] sd 0:0:0:0: [sda] Synchronizing SCSI cache
Mar 1 09:19:45 wilsonr kernel: [ 81.082587] sd 0:0:0:0: [sda] Stopping disk
# This looks like the problem here: --------------------------
Mar 1 09:19:45 wilsonr kernel: [ 81.110084] tpm_tis 00:0c: tpm_transmit: tpm_send: error -5
Mar 1 09:19:45 wilsonr kernel: [ 81.110100] legacy_suspend(): pnp_bus_suspend+0x0/0x90 returns -5
Mar 1 09:19:45 wilsonr kernel: [ 81.110108] PM: Device 00:0c failed to suspend: error -5
Mar 1 09:19:45 wilsonr kernel: [ 81.518400] PM: suspend of drv:sd dev:0:0:0:0 complete after 436.285 msecs
Mar 1 09:19:45 wilsonr kernel: [ 81.518446] PM: suspend of drv:scsi dev:target0:0:0 complete after 436.317 msecs
Mar 1 09:19:45 wilsonr kernel: [ 81.518470] PM: suspend of drv:scsi dev:host0 complete after 436.236 msecs
Mar 1 09:19:45 wilsonr kernel: [ 81.518484] PM: Some devices failed to suspend
# So then it gives up and wakes back up... -----------------
Mar 1 09:19:45 wilsonr kernel: [ 81.520320] sd 0:0:0:0: [sda] Starting disk

[This may be related to Bug 20132.]

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-25-generic 2.6.35-25.44
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Uname: Linux 2.6.35-25-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: wilsonr 1645 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfc620000 irq 50'
   Mixer name : 'Conexant CX20561 (Hermosa)'
   Components : 'HDA:14f15051,17aa2100,00100000 HDA:14f12c06,17aa2122,00100000'
   Controls : 14
   Simple ctrls : 7
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7VHT14WW-1.03'
   Mixer name : 'ThinkPad EC 7VHT14WW-1.03'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Mar 1 09:20:27 2011
HibernationDevice: RESUME=UUID=baf45f85-d570-486c-b320-5031f4e51405
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: LENOVO 205545U
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic root=UUID=5400259a-7548-4997-a378-fc09a7e89ea8 ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=en_US.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.3
SourcePackage: linux
dmi.bios.date: 10/02/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 6FET79WW (3.09 )
dmi.board.name: 205545U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6FET79WW(3.09):bd10/02/2009:svnLENOVO:pn205545U:pvrThinkPadT500:rvnLENOVO:rn205545U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 205545U
dmi.product.version: ThinkPad T500
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

ranbo (wilsonr-familysearch) wrote on 2011-03-01:

AcpiTables.txt Edit (334.2 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (587 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (281 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (73.3 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (6.5 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (146 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (3.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (276 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (19.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (688 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (588 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.2 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (131 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (122.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (290.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (763.2 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

ranbo (wilsonr-familysearch) wrote on 2011-04-07:

There have been several kernel updates since I posted this bug. I have been able to successfully suspend a couple of times, but not consistently. Very annoying.

Revision history for this message

penalvch (penalvch) wrote on 2012-07-27:

ranbo, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

apport-collect -p linux <BUGNUMBER>

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-09-26:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Can't suspend on Lenovo ThinkPad T500

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