ubuntuone-launch crashed with ImportError in __main__: No module named platform.tools

Bug #721893 reported by Emmanuel Pacaud
126
This bug affects 11 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Automatic bug report

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: ubuntuone-client 1.5.4-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-4.31-generic 2.6.38-rc5
Uname: Linux 2.6.38-4-generic i686
Architecture: i386
Date: Sat Feb 12 16:33:53 2011
ExecutablePath: /usr/bin/ubuntuone-launch
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100119)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/ubuntuone-launch
ProcEnviron:
 LANGUAGE=fr_FR:fr:en_GB:en
 PATH=(custom, user)
 LANG=fr_FR.UTF-8
 LC_MESSAGES=fr_FR.utf8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/ubuntuone-launch']
SourcePackage: ubuntuone-client
Title: ubuntuone-launch crashed with ImportError in __main__: No module named platform.tools
Traceback:
 Traceback (most recent call last):
   File "/usr/bin/ubuntuone-launch", line 56, in <module>
     from ubuntuone.platform.tools import SyncDaemonTool, is_running
 ImportError: No module named platform.tools
UbuntuOneClientConfig:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
UbuntuOneSyncdaemonExceptionsLog:

UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 read_limit = 2097152
 write_limit = -1
 on = False
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video

Revision history for this message
Emmanuel Pacaud (emmanuel-pacaud) wrote :
Revision history for this message
Apport retracing service (apport) wrote : Possible regression detected

This crash has the same stack trace characteristics as bug #624769. However, the latter was already fixed in an earlier package version than the one in this report. This might be a regression or because the problem is in a dependent package.

tags: removed: need-duplicate-check
tags: added: regression-retracer
Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
tags: added: bugpattern-needed
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

Since this bug prevents the application or any dependencies from functioning correctly at all, it has an importance of high.

Changed in ubuntuone-client (Ubuntu):
importance: Undecided → High
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

Since this bug doesn't contain any sensitive data, it can be public.

information type: Private → Public
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

Because this bug:

- Is valid.
- Is well described.
- Is reported in the upstream project.
- Is ready to be worked on by a developer.

Is already triaged.

Changed in ubuntuone-client (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Brian Murray (brian-murray) wrote :

This only seems to affect Natty and Oneiric from what I can tell so I'm not sure it is should be traiged / high.

[ 8:03AM ] [ bdmurray@impulse:~ ]
 $ lp-bug-dupe-properties -rt -b 721893
LP: #721893 has 16 duplicates
  natty: 723431 752571 753412 754456 775896
  oneiric: 813962 822591 825633 828441 829145 832425 832427 848611 851640 853068 855096

dobey (dobey)
Changed in ubuntuone-client (Ubuntu):
status: Triaged → Fix Released
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