External CD-rom trouble mounting

Peter Sample, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Christopher,

Thanks for getting back with me. Actually, the newest release of Ubuntu
does support my external cd-rom.

For His Glory,

Peter
On Apr 8, 2012 1:55 PM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> Peter Sample, thank you for reporting this and helping make Ubuntu better.
> Maverick reached EOL on April 2012.
> Please see this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> We were wondering if this is still an issue in a supported release? If
> so, can you try with the latest development release of Ubuntu? ISO CD
> images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command in a
> supported release from a Terminal (Applications->Accessories->Terminal).
> It will automatically gather and attach updated debug information to
> this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/720167
>
> Title:
> External CD-rom trouble mounting
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have recently installed Ubuntu 10.10 on my Asus EeePC. I was
> recently given a PWR+ external CD-RW. When I plug it into the USB
> port, it will not auto-run. However, if I go to Places->Computer. The
> icon for CD-rom show up. When I insert a CD into the CD-rom, the icon
> completely disappears. When I visit System->Administration->Disk
> Utility, I find the CD-rom still listed. I can eject the CD from the
> CD-rom from that menu. However, I cannot view the information on the
> CD. I re-installed Ubuntu 10.10, using the external CD-rom. However,
> the problem still exists.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: linux-image-2.6.35-25-generic-pae 2.6.35-25.44
> Regression: Yes
> Reproducible: Yes
> ProcVersionSignature: Ubuntu 2.6.35-25.44-generic-pae 2.6.35.10
> Uname: Linux 2.6.35-25-generic-pae i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1
> Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1
> Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER ...

Peter, this bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.